Solutions Architect - DACH

United States Digital Space LLC; United States; Remote; USD 140,000 - 190,000; Full time

Benefits offered by this job

Full health and dental benefits

RRSP matching, 401K, Pension scheme

100% Parental Leave top-up

Lunch stipend ($75/wk)

Job summary

United States Digital Space LLC seeks a Solutions Architect to drive adoption of AI securely across Germany, Austria, Switzerland, and the broader European region. You will partner with account executives, our partner ecosystem and leadership to help enterprises and public institutions adopt AI at scale, ensuring compliance with GDPR, BSI C5 and the EU AI Act.

In this role you’ll design architectures, lead customer pilots, and own the technical narrative from discovery to deployment.

Qualifications

• 3+ years in customer-facing technical roles such as consulting data scientist, forward deployed engineer, deployment strategist or solutions architect.
• Must have: Professional fluency in English and German (C1 or higher).
• Solid grounding in ML fundamentals and ability to design evaluation frameworks for customer pilots.

Responsibilities

• Lead the technical talk track on customer calls.
• Design enterprise architectures for North deployments including on-prem, air-gapped and sovereign cloud setups that meet GDPR, EU AI Act and other regional requirements.
• Own the technical narrative from discovery to pilot results and business case, feeding back to Product and Engineering teams.
• Collaborate with partners (system integrators, consultancies and sovereign cloud providers) to enable and accelerate their customers.

Skills

Technical experts

Trusted advisor

Product evangelist

Thought leader

Tools

Python

Assistive Coding tools

Job description

Who are we?

the company is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.

We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.

We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. the company is a team of researchers, engineers, designers, and more, who are all passionate about their craft.

We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!

Why this role?

In this role as a Solutions Architect (SA) for the company in the DACH region, you will play an instrumental part in growing the company’s business across Germany, Austria, Switzerland and the wider European region. You will partner with account executives, our partner ecosystem and executive leadership to help the region's leading enterprises and public institutions adopt AI securely and at scale, building on the company's success with organisations in defence, financial services, telecommunications, energy and the public sector.

SAs at the company sit at the cross-section of Forward Deployed Engineering and AI transformation. Our SAs embody the following traits:

• Technical experts in the field


• Trusted advisors to customers and colleagues


• Product evangelists of the company technology


• Thought leaders in pushing the frontiers of applied AI

Responsibilities

Responsibilities include developing a deep understanding of customer problems, mapping them to the company solutions, and working closely with our partners as the trusted technical advisor who owns the technical relationship with our stakeholders. By leveraging your expertise, you will help to increase the adoption of the company products, both internally and externally, and will gather valuable insights and feedback from customers to help shape the future of our products.

In this dynamic and demanding role, you will need to be both a strategic thinker and a builder. You will personally lead the design and deployment of customer pilots that showcase the impact of our technology to strategic enterprise and government customers.

You will own the customer's technical narrative end to end, from discovery and architecture to pilot results and business case, and bring structured customer feedback back to our Product and Engineering teams.

A typical day at the company might include:

• Leading the technical talk track on customer calls.


• Designing enterprise architectures for North deployments, including on-prem, air-gapped and sovereign cloud setups that meet German and EU requirements such as GDPR, BSI C5 and the EU AI Act.


• Deep dives on customer queries and the company technology.


• Working with customer executives to prioritise use cases, define success metrics and build the business case for AI adoption.


• Facilitating customer evaluations and pilots inside their stack


• Owning the technical response of RFPs and public tenders, from security questionnaires to mapping the customer's requirements specification (Lastenheft) to our solution.


• Developing and documenting processes to enable the solutions architect team and adjacent teams to scale effectively within the company.


• Collaborating with the Product and Engineering teams to ensure our offering matches the customers’ needs.


• Working closely with our partners (system integrators, consultancies and sovereign cloud providers), who lead many of the larger deals in Germany, to develop a strategy for enabling and accelerating their customers.

This might be for you if you have some of the following:

• 3+ years in customer-facing technical roles where you both built and advised, such as consulting data scientist, forward deployed engineer, deployment strategist, or solutions architect, taking AI or data solutions from executive problem framing to production.


• A passion for Agentic AI, and a practical understanding of where LLMs deliver value in production, and where they don't.


• Solid grounding in ML fundamentals (training, evaluation, retrieval etc.) and the ability to design evaluation frameworks for customer pilots.


• Excellent communication skills - you can toggle seamlessly between presenting to CEOs, and getting in the weeds with technical audiences.


• You thrive in ambiguity and can put high-impact structure and processes in place where none exist.


• Comfortable working with Python and Assistive Coding tools


• Bonus: experience in the German market, e.g. at a system integrator or consultancy, or working on RFPs and public tenders.


• Must have: Professional fluency in English and German (C1 or higher, verhandlungssicher)

Please note:

this role we are open to a range of experience levels, from Associate to Staff-level Individual Contributors (ICs). Experience level stated is a bare minimum.

Full-Time Employees at the company enjoy these Perks:

A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.

• Full health and dental benefits, including a separate budget for mental health.


• RRSP matching, 401K, Pension Scheme.


• 100% Parental Leave top-up for up to 6 months, for either parent.


• Annual enrichment benefits:


• 6 weeks of paid vacation (30 working days!)


• Budget for traveling to other offices if you are remote, plus an annual company offsite.

Annual enrichment benefits:

Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.

How and Where We Work:

the company is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.

• For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.


• For those not near an office: a co-working benefit so you can work alongside others in your city.


• Everyone receives a $500 home office stipend to set up your workspace properly.

If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.

We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form, and we will work together to meet your needs.

We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn’t limit the applications our recruiters may review or consider.

Beware of Scams:

the company will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the the company careers page and LinkedIn only, with all communications from the company employees coming from an @the company.com or @cw.the company email alias. If jobs are viewed on other sites then please verify these through our official careers page.