Solutions Application Specialist ( Laboratory technologist)
Siemens Healthineers in
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Benefits offered by this job
Job summary
Siemens Healthineers invites applications for a Solutions Application Specialist to lead the successful implementation, validation, training, and ongoing application support of diagnostic instrumentation and data management solutions (Atellica portfolio).
You will serve as the applications lead, ensuring customer adoption, operational readiness, and a positive installation experience in compliance with quality and regulatory standards.
Qualifications
- Bachelor's degree in Medical Technology, Clinical Laboratory Science, Biology, Chemistry, or a related scientific discipline.
- MT(ASCP), MLS(ASCP), or MT(AMT) certification preferred.
- Minimum of two years of clinical laboratory experience; field applications experience preferred.
- Experience with assay validation, method verification, and statistical analysis for lab test implementation.
Responsibilities
- Lead customer implementations, system validations, upgrades, and go-live activities for Siemens Healthineers diagnostic solutions.
- Coordinate installation activities with customers and cross-functional teams to ensure timely and successful project completion.
- Deliver Train-the-Trainer and end-user education on instrument operation, quality control, assay performance, and workflow optimization.
- Provide technical application support, troubleshoot customer issues, and participate in escalations as required.
- Drive implementation excellence through effective customer engagement, project coordination, and technical governance.
Skills
Education
Tools
Job description
Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.
Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.
Supports and educates customers in the optimal usage of applications.
The Solutions Application Specialist (SAS) is responsible for the successful implementation, validation, customer training, and application support of Siemens Healthineers diagnostic instrumentation and data management solutions. (Atellica portfolio) Serving as the applications lead for assigned projects, the SAS ensures successful customer adoption, operational readiness, and a positive installation experience while maintaining compliance with Siemens Healthineers quality and regulatory standards.
- Lead customer implementations, system validations, upgrades, and go-live activities for Siemens Healthineers diagnostic solutions.
- Coordinate installation activities with customers and cross-functional teams to ensure timely and successful project completion.
- Deliver Train-the-Trainer and end-user education on instrument operation, quality control, assay performance, and workflow optimization.
- Provide technical application support, troubleshoot customer issues, and participate in escalations as required.
- Drive implementation excellence through effective customer engagement, project coordination, and technical governance.
- Monitor customer satisfaction, identify potential risks, and communicate concerns to appropriate stakeholders.
- Support assay validation activities and statistical analysis associated with new test implementation.
- Mentor and assist other Solutions Application Specialists and provide support across regions and territories as business needs require.
- Maintain compliance with Siemens Healthineers Quality System requirements, company policies, FDA regulations, OSHA requirements, and all safety standards.
- Accurately document activities and utilize company communication and reporting tools.
- Bachelor's degree in Medical Technology, Clinical Laboratory Science, Biology, Chemistry, or a related scientific discipline.
- MT(ASCP), MLS(ASCP), or MT(AMT) certification preferred.
- Minimum of two years of clinical laboratory experience; field applications experience preferred.
- Demonstrated experience in assay validation, method verification, and statistical analysis related to laboratory test implementation.
- Working knowledge of Chemistry, Immunochemistry, Hematology, and Coagulation testing.
- Strong customer-facing communication, presentation, and training skills.
- Proven ability to manage multiple priorities while delivering exceptional customer service.
- Proficiency with Microsoft Office applications, including Word, Excel, PowerPoint, Outlook, and Teams.
- Valid driver's license and acceptable driving record in accordance with company policy.
- Ability to travel more than 90% of the time, including frequent overnight travel.
- Willingness to support customers and projects nationwide as business needs require.
- Customer Focus
- Technical Expertise
- Training & Education
- Project Coordination
- Problem Solving
- Communication & Presentation Skills
- Collaboration & Teamwork
- Quality & Compliance
- Adaptability and Continuous Learning
- Looking for candidates in the Western part of the U.S ( CO, UT, OR. WA)
We are a team of more than 72,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.
When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual's potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world's most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.
The base pay range for this position is:
$74,350 - $102,234
Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate.
If this is a commission eligible position the commission eligibility will be in accordance with the terms of the Company's plan. Commissions are based on individual performance and/or company performance.
The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan. life insurance, long-term and short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time.
There is no deadline to apply. Applications are accepted on a rolling basis.
Siemens Healthineers is an Equal Opportunity and Aff… All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.
Applicants and employees are protected under Federal law from discrimination. To learn more,
Siemens Healthineers is committed to equal employment opportunity. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations.
California residents have the right to receive additional notices about their personal information. To learn more,
“A successful candidate must be able to work with controlled technology in accordance with US export control law.” “It is Siemens Healthineers' policy to comply fully and completely with all United States export control laws and regulations, including those implemented by the Department of Commerce through the Export Administration Regulations (EAR), by the Department of State through the International Traffic in Arms Regulations (ITAR), and by the Treasury Department through the Office of Foreign Assets Control (OFAC) sanctions regulations.”
We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. We ask instead that you create a profile in our talent community where you can upload your CV. Setting up a profile lets us know you are interested in career opportunities with us and makes it easy for us to send you an alert when relevant positions become open.
Salary Minimum: 74350Salary Maximum: 102234
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