Solutions and Operations Partner

UCB; Atlanta (GA); Hybrid; USD 124,000 - 163,000; Full time

Job summary

UCB in Atlanta, GA is seeking a Reporting Solutions & Operations Partner to lead reporting and insights initiatives across Home Office and Field-force.

You will project-lead, collaborate cross-functionally, and manage stakeholders, ensuring operational excellence in reporting platforms.

Hybrid role with 40% in-office work and limited domestic travel. The position emphasizes delivering analytics that drive business outcomes in a biopharma environment.

Qualifications

• Bachelor's Degree required with 8+ years in analysis, reporting and modeling using BI tools.
• Experience with pharmaceutical commercial data preferred.
• Strong stakeholder management and cross-functional collaboration.

Responsibilities

• Lead the design and delivery of reporting and insights solutions based on business needs.
• Oversee reporting projects from planning through execution, including UAT, deployment, change management, training, hyper-care and operations.
• Translate stakeholder needs into clear, actionable initiatives and system enhancements.
• Monitor systems and processes to ensure compliance, vendor contract adherence, and budget control.
• Coordinate with internal and vendor teams.
• Support users and stakeholders through requirements gathering, solution design, testing, change management and onboarding.
• Set priorities, resolve issues, manage risks, and ensure successful project delivery.
• Promote the capabilities and services of the Reporting team across the organization.

Skills

Data analysis

Stakeholder management

Cross-functional collaboration

Education

Bachelor's Degree

Tools

Qlik

Power BI

Tableau

Job description

Make your mark for patients We are looking for a

Make your mark for patients We are looking for a Reporting Solutions & Operations Partner who is intellectually curious, adaptable and analytically strategic to join us in our Commercial Data Operations Team, based in our Atlanta office in Georgia, United States. This hybrid role (at least 40% of the time in office) is limited to 5% travel domestically.

About The Role

You will on lead reporting and insights initiatives that support Home Office and Field-force effectiveness and strategic alignment across UCB. This opportunity project leadership, cross-functional collaboration, stakeholder management, operational excellence and expertise in reporting platforms.

Who You’ll Work With

Internally, you will work with leadership and their teams that are in the field (Sales, Market Access, Clinical Teams, Marketing Teams), IT colleagues, and members of your own team on the commercial data operations team. Externally, you will work with our reporting partners.

What You’ll Do

• Lead the design and delivery of reporting and insights solutions based on business needs.
• Oversee reporting projects from planning through execution, including UAT, deployment, change management, training, hyper-care and operations.
• Translate stakeholder needs into clear, actionable initiatives and system enhancements.
• Monitor systems and processes to ensure compliance, vendor contract adherence, and budget control.
• Coordinate with internal and vendor teams.
• Support users and stakeholders through requirements gathering, solution design, testing, change management and onboarding.
• Set priorities, resolve issues, manage risks, and ensure successful project delivery.
• Promote the capabilities and services of the Reporting team across the organization.

Interested? For this role we’re looking for the following education, experience and skills

Minimum Experience/Skills Required

• Bachelor's Degree
• 8+ Years of demonstrated success in analysis, reporting, forecasting, actuary, and modeling, with business intelligence and/or reporting tools.

Preferred Experience/Skills

• Knowledge of Pharmaceutical commercial data
• Experience with BI tools such as Qlik, PowerBI, Tableau, etc
• Experience with Agile Methodology
• Strong understanding of business, marketing, and sales principles
• Ability to use data and reporting to drive business outcomes

This positions reasonably anticipated base salary range is $124,000 - $162,800 per year. The actual salary offered will consider internal equity and may also vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience, among other factors.

About Us

UCB is a global biopharmaceutical company, focusing on neurology and immunology. We are over 9.000 people in all four corners of the globe, inspired by patients and driven by science.

Why work with us?

At UCB, we don't just complete tasks, we create value. We aren't afraid to push forward, collaborate, and innovate to make our mark for patients. We have a caring, supportive culture where everyone feels included, respected, and has equal opportunities to do their best work. We go beyond to create value for our patients, and always with a human focus, whether that's on our patients, our employees, or our planet. Working for us, you will discover a place where you can grow, and have the freedom to carve your own career path to achieve your full potential.

At UCB, we've embraced a hybrid-first approach to work, bringing teams together in local hubs to foster collaborative curiosity. Unless explicitly stated in the description or precluded by the nature of the position, roles are hybrid with 40% of your time spent in the office.

UCB is an equal opportunity employer. All employment decisions will be made without regard to any characteristic protected by applicable federal, state, or local law. UCB invites you to voluntarily self-identify during the application process. Provision of self-identification information is entirely voluntary and a decision to provide or not provide such information will not have any effect on your application for employment, your employment with UCB, or otherwise subject you to any adverse treatment. Any information you provide will be considered confidential and will be kept separate from your application and/or personnel file and will only be used in accordance with applicable laws, orders, and regulations.

Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us on [e-mail] for application to US based roles. Please note should your enquiry not relate to adjustments; we will not be able to support you through this channel.