Solutions Analyst III — ServiceNow & Tableau Innovator

JPMorganChase; Wilmington (NC); On-site; USD 90,000 - 120,000; Full time

Job summary

JPMorganChase is seeking a Solutions Analyst III to bridge product, business, and technical teams. The role focuses on eliciting data flow requirements, translating them into technically feasible solutions, and driving data-driven architecture designs.

Strong analytical reasoning and excellent written and verbal communication are essential to collaborate across stakeholders and deliver impactful solutions.

Qualifications

• 3+ years of experience in solutions analysis or related field.
• Experience with SaaS environments (ServiceNow) and dashboarding tools (Tableau/PowerBI).
• Proficient in data analysis, requirements elicitation, and technical documentation.

Responsibilities

• Elicit and document business and data flow requirements with stakeholders.
• Translate requirements into technically feasible solutions and architecture docs.
• Lead data analysis to identify trends and actionable insights for decisions.
• Collaborate to develop architecture designs, standards, and governance processes.
• Leverage AI-assisted tools to accelerate requirements synthesis and documentation.

Skills

3+ years experience in solutions分析

Strong analytical reasoning

Excellent communication skills

Tools

ServiceNow

Tableau

PowerBI

JIRA

Job description

JPMorganChase is seeking a Solutions Analyst III to bridge product, business, and technical teams. The role focuses on eliciting data flow requirements, translating them into technically feasible solutions, and driving data-driven architecture designs.

Strong analytical reasoning and excellent written and verbal communication are essential to collaborate across stakeholders and deliver impactful solutions.