Solutions Advisor, Legal Ops

GC AI; California (MO); Hybrid; USD 150,000 - 220,000; Full time

Benefits offered by this job

Competitive salary

Equity opportunities

Healthcare benefits

Mentorship and learning opportunities

Job summary

GC AI in California seeks Solutions Professionals to leverage AI in transforming legal operations. Responsibilities include drafting impactful AI prompts, optimizing legal workflows with data insights, and teaching clients to enhance their use of AI tools.

Ideal candidates have 4+ years in-house legal experience, strong skills in process optimization, and an eagerness to innovate within legal tech. Competitive salary and hybrid work options are offered.

Qualifications

• 4+ years of in-house work experience, ideally legal operations.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, capable of explaining complex ideas.

Responsibilities

• Analyze and optimize legal processes using data-driven insights.
• Draft high-impact AI prompts for diverse legal tasks.
• Curate a library of sample prompts for demonstrations.

Skills

Legal metrics and process optimization

Client-facing skills

Written and verbal communication

Hands-on experience with legal tech tools

Passion for AI

Education

4+ years of in-house work experience

JDs with legal operations experience

Tools

Legal software (CLM, automation, analytics)

Job description

GC AI is the fastest-growing and most trusted legal AI platform for in-house legal teams. We're building the future of legal work, and we're doing it fast. You'll join at a pivotal moment—when decisions matter, impact is immediate, and the runway to shape your career is wide open. We’re a high-performing team where you'll have real ownership and influence from day one.

More than 1,500 companies use GC AI to drive their business forward, including 150+ public companies, 25+ unicorns, and brands such as News Corp, Miro, Bass Pro Shops, Snyk, Skims, Liquid Death, Vercel, Zscaler, and TIME.

We've 10x'd revenue in 12 months, raised a $60 million Series B ($555 million valuation), and are growing faster than ever. We are backed by incredible investors, including Scale Venture Partners, Northzone, Sound Ventures, and Guillermo Rauch, CEO of Vercel.

If you thrive when the stakes are high and the path isn't paved, you'll love it here. Our six guiding principles are: 1% better every day, customer obsession, ship today, find a way, care deeply, and own it completely. Come shape the future of legal work with us.

Location

We are hiring for this role to be based in the United States or Canada. This is a remote role unless you fall within the following parameters. If you live within approximately 50 miles of our San Mateo, CA or Provo, UT office, the position follows a hybrid schedule with in-office days on Tuesdays, Wednesdays, and Thursdays.

Our Solutions Organization

Preferred Track

• Go to Market: This team partners directly with the sales organization to drive revenue by demonstrating GC AI’s value in complex, high-stakes environments. You will serve as a subject matter expert on pitches across all client segments, tailoring and providing product demonstrations to specific legal workflows and prospect needs.
• Forward Deployed: This team focuses on the long-term lifecycle of the customer, driving retention, high-touch product adoption, and consultative workflow design. You will own implementation and ongoing technical/strategic customer support, handling consultative problem solving like custom prompt engineering, playbook creation, and workflow optimization.
• Academy: This team owns the educational engine of GC AI, creating industry-leading Legal AI content and managing the logistics of our instructional offerings. You will act as a dedicated owner of all Academy course content, building new classes and refining existing materials to ensure content scales alongside product releases.

Why We Need You

At GC AI, we're redefining how legal teams work with the power of AI. As a Solutions Professional, you'll be at the forefront of this transformation — blending your legal expertise or legal operations background with cutting-edge AI to help customers unlock entirely new ways of working.

In this role, you'll draft powerful AI prompts, partner directly with customers to solve their most pressing workflow challenges, and teach courses that inspire and equip legal professionals to embrace AI in their practice. Your impact will be direct and measurable: driving adoption, shaping product direction, and building the skills and confidence of our users.

This is a unique opportunity to help define the role of AI in law, working at a fast-moving startup with clear product-market fit, a world-class team, and customers who say they can't imagine their lives without GC AI.

What You'll Do

• Analyze and optimize legal processes using data-driven insights and metrics to demonstrate ROI and efficiency gains.
• Draft high-impact AI prompts that solve real-world legal problems and demonstrate value across industries and practice areas.
• Curate a library of sample prompts and outputs to showcase the versatility of GC AI to both prospects and customers.
• Partner with in-house legal teams to deeply understand their workflows (research, contracts, diligence, document analysis, compliance, etc.) and design practical AI-powered solutions.
• Act as the Voice of the Customer by sharing insights with Product, ensuring features evolve to meet real-world legal needs.
• Lead prompting workshops and training sessions to boost customer adoption and confidence in using AI effectively.
• Position GC AI as the trusted legal AI partner by bringing credibility, expertise, and empathy to every interaction.

Required Experience

• 4+ years of in-house work experience. JDs with legal operations experience strongly preferred, though non-JD candidates with a deep understanding of in-house legal operations processes will be considered.
• Strong background in legal metrics and process optimization — experience measuring legal team performance (KPIs/SLAs), workflow efficiency (process standardization, benchmarking, etc.), and operational improvements.
• A genuine passion for AI — you already use it and love experimenting with it.
• Proven ability to learn quickly, think critically, and apply knowledge creatively.
• Hands-on experience with legal tech tools (e.g., CLM, automation, analytics platforms, or other legal software).
• Excellent client-facing skills: empathetic, proactive, and able to manage multiple priorities.
• Strong written and verbal communication, with the ability to explain complex ideas clearly.

Nice To Have

• Experience designing or teaching training programs, workshops, or courses.

What We Offer

Growth & Impact

• Shape the future of a rapidly growing startup.
• Direct collaboration with founding team.
• Real influence on company strategy and direction.
• A voice that matters - your ideas will be heard and implemented.

Environment & Benefits

• Competitive salary, equity and healthcare.
• We’re a hybrid company — many roles are remote-friendly, while some teams require meeting in person a couple of days a week in the Bay Area office.
• High-energy, joyful team environment.

Career Development

• Mentorship and learning opportunities.
• Clear path for growth in an expanding company.
• Exposure to cutting-edge technologies and practices.
• Freedom to innovate and own crucial systems.

A Note On Pace

We’re building something new in a once-in-a-generation shift in technology and the legal industry, so we move at a relentless pace. We expect urgency, ownership, and good judgment even when things aren’t perfectly clear. If you need structure and consensus to do your best work, this isn’t the right place for you. If you thrive in ambiguity and growth, work with intensity, and want real responsibility, keep reading. We’re excited to meet you.

Compensation

GC AI's compensation package includes a competitive base salary benchmarked against real-time market data, as well as meaningful equity and excellent benefits for all full-time roles. US-based compensation range for this role: $150,000 - $220,000. Canadian-based compensation range for this role: CAD $165,000 - CAD $260,000. These compensation bands are just the starting point. After someone joins and proves they’re an exceptional performer, we adjust quickly to ensure their compensation aligns with their impact.

Equal Opportunity Employment

GC AI is an equal opportunity employer that supports workplace diversity and does not discriminate on the basis of race, color, religion, gender identity/expression, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, physical or mental disability, or any other protected class. GC AI is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.