Solution Sales Group, Director

Citi; Miami (FL); On-site; USD 200,000 - 300,000; Full time

Job summary

Citi is seeking a Regional Solution Sales professional to drive growth across the LATAM region from Miami. You will act as a trusted advisor on TTS matters, guiding internal partners and expanding Citi's presence in the Industrials sector while forging strong client relationships.

The role requires extensive client management experience, senior-level communication, and the ability to navigate a complex matrix, across English, Spanish, and Portuguese-speaking clients.

Qualifications

• 15+ years of experience in sales or banking, LATAM preferred.
• Broad client management experience.
• Excellent communication and written skills.
• Strong negotiation and deal-closing abilities.
• Ability to operate in a complex matrix organization.
• Fluent in English, Spanish and Portuguese.

Responsibilities

• Execute LATAM regional sales strategy with Global and Country Partners.
• Develop deep relationships with key global and regional clients across the LATAM region.
• Retain clients and grow business and share of wallet.
• Lead origination, wins and pipeline activities including RFPs and client pitches.
• Identify cross-sell and one-bank opportunities with clients at regional and local level.
• Represent Citi at industry forums to strengthen regional recognition.
• Maintain governance with Legal, Compliance, Risk, and Audit teams.

Skills

Client management

Sales skills

Negotiation

Communication

Cross-functional

Multilingual

Education

Bachelor’s degree

Master’s degree preferred

Job description

• Broad client management experience

The Regional Solution Sales for Industrials is a strategic professional who closely follows latest trends in own field and adapts them for application within own job and the business. Regional Solution Sales is the most developed and specialized level of TTS Sales role, acting as client’s trusted advisor on TTS matters.

Excellent communication and sales skills required to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required to guide, influence and convince internal colleagues. Accountable for significant direct business results regarding the operations of the business. Success in this role means expanding Citi's presence within the Industrials Sector segment while building strong client relationships to capture new business in Latam.

Responsibilities

• Execute sales strategy for the LATAM region (20 countries) with Global and Country Partners
• Portfolio Management and Optimization: Develop deep relationships with key global and regional clients.
• Retain clients and grow both, business and share of wallet across the region
• Origination, wins and pipeline
• Strategic mindset to Identify cross sell and one-bank opportunities with clients at regional and local level
• Market Presence: Be an ambassador for Citi in the region with clients, partners, and industry forums to continue to drive Citi’s recognition as the largest and best in class
• Maintain leading edge expertise of the industry and regional competitive environment.
• Ownership and Leadership: Act as a steward of the business and influence its strategy and market leadership as a key business member of the regional and global sales team
• Lead complex cash management deals end-to-end including RFP responses and client pitches -including regional proactive proposals-, recommending innovative cash management and trade solutions.
• Demonstrated organizational and planning skills, with the ability to synthesize complex technical and solution data into a single cohesive proposal under tight deadlines.
• Experience managing large, complex client relationships from a banking or TTS perspective.
• Market Development: Develop a Client focus strategy for all key clients and sub sector targets
• Control and Compliance: Maintain a pristine control environment for all issues related to business management, compliance, regulatory requirements such as sales documentation, and training
• Review account plans and data to identify sales opportunities and support origination of cash management and trade opportunities through development of thought leadership material
• Develop target list of underpenetrated names to actively focus on with a “Hunting License” for growing new cash and trade business though unsolicited bids.
• Meet all Sales Management goals tied to pipeline management (CRM), Deal Review and Implementation Project Kick-Offs
• Lead and prepare client presentations and regional RFPs, including sector case studies, best practices and industry trends materials
• Work with Implementations/account managers to ensure deals closed our implemented effectively and efficiently to ensure revenue realization and ramp-up
• Actively share with Product Management Team new developments within the market updates and the environment –
• Attend regular team and sales management meetings to report on performance
• Manage key Balance Sheet Drivers including transactions, fees, assets and liabilities
• Manage and partner with Banking, as appropriate, on all relevant aspects of Client Credit Risk (including credit appetite/credit commitment/returns)
• Work in close partnership with control functions such as Legal, Compliance, Market and Credit Risk, Audit, Finance to ensure appropriate governance and control infrastructure
• Build a culture of responsible finance, good governance and supervision, expense discipline and ethics
• Appropriately assess risk/reward of transactions when making business decisions; demonstrating proper consideration for the firm’s reputation.
• Be familiar with and adhere to Citi’s Code of Conduct and the Plan of Supervision for Global Markets and Securities Services
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications

• 15+ years of experience
• Solid sales skills and banking/sector experience
• Broad client management experience
• Excellent communication and written skills
• Demonstrated organizational skills (including self-organizational skills)
• Superior client management & deal negotiation skills
• Ability to interact at all levels of global, regional and local.
• Superior interpretive and problem solving skills
• Excellent team working and outstanding interpersonal skills
• Ability to operate in a complex matrix environment
• English/Spanish/Portuguese

Education

• Bachelor’s/University degree, Master’s degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Job Family Group

Institutional Sales

Job Family

Solution Sales

Time Type

Full time

Primary Location

Miami Florida United States

Primary Location Full Time Salary Range

$200,000.00 - $300,000.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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