Solution Management Assoc Director

IQVIA; Durham (NC); On-site; USD 99,000 - 276,000; Full time

Job summary

IQVIA is seeking a Solutions Management Associate Director to translate technology strategy into product roadmaps and operational improvements across the Global Market Insights organization. The role bridges business, technology, and product delivery to shape direction and align cross-functional teams.

The successful candidate combines product ownership, business analysis, and planning expertise to drive data capabilities, customer value, and scalable solutions with measurable impact.

Qualifications

• Bachelor's degree in IS, CS, business, healthcare, or related field; experience may substitute.
• Experience in product management, ownership, business analysis, or tech planning.
• Ability to translate business objectives into technology roadmaps and solutions.
• Strong knowledge of Agile/Scrum and SDLC.
• Experience delivering business value through technology products.
• Strong analytical and problem-solving skills; stakeholder management.
• Ability to influence without direct authority.

Responsibilities

• Develop and maintain annual and near-term technology roadmaps.
• Translate strategic objectives into product plans, priorities, and milestones.
• Define and manage product backlogs aligned with objectives and customer needs.
• Collaborate with stakeholders to gather requirements and write user stories.
• Prepare leadership presentations and decision-support materials.
• Work with engineering, Scrum Masters, and Agile delivery teams.
• Drive process improvement and operational efficiencies across products.

Skills

Product ownership

Business analysis

Technology planning

Agile/Scrum

Stakeholder management

Analytical thinking

Communication

Influence without authority

Education

Bachelor's degree in Information Systems, Computer Science, Business, Healthcare, or related field; equivalent experience considered

Tools

BPMN

Analytics platforms

Job description

Solutions Management Associate Director

Grade 160 | Multiple Openings

Job Overview

IQVIA is seeking a Solutions Management Associate Director to help drive the translation of technology strategy into product roadmaps, operational improvements, and business outcomes across the Global Market Insights (GMI) organization. This role serves as a key liaison between business stakeholders, technology teams, and product delivery organizations to ensure strategic priorities are effectively translated into scalable solutions.

The successful candidate will combine product ownership, business analysis, and technology planning expertise to define priorities, evaluate opportunities, and guide the development of innovative solutions that improve operational efficiency, data capabilities, and customer value. This individual will play a critical role in shaping product direction, managing requirements, and driving alignment across cross-functional teams.

What You'll Bring to the Team

• Strong product ownership mindset with a focus on delivering customer and business value.
• Ability to connect strategic vision with practical execution.
• Exceptional organizational, analytical, and prioritization skills.
• Strong relationship-building and stakeholder management capabilities.
• Passion for innovation, operational excellence, and continuous improvement.
• Ability to thrive in a fast-paced, highly collaborative environment.

Key Responsibilities

Product Strategy & Roadmap Development

• Develop and maintain annual and near-term technology roadmaps aligned with broader business and technology strategies.
• Translate strategic objectives into actionable product plans, priorities, and delivery milestones.
• Assess current technology platforms, operational processes, and business capabilities to identify gaps, dependencies, and opportunities for improvement.
• Support technology planning efforts by evaluating business needs, market trends, and emerging capabilities.

Product Ownership & Requirements Management

• Serve as the subject matter expert and functional owner for assigned products, platforms, or operational domains.
• Define, prioritize, and manage product backlogs to ensure alignment with business objectives and customer needs.
• Collaborate with stakeholders to gather requirements and translate them into clear user stories and acceptance criteria.
• Establish and communicate a compelling product vision that guides development teams and stakeholders.
• Ensure product enhancements deliver measurable business value and support organizational goals.

Stakeholder Engagement & Cross-Functional Collaboration

• Partner with business leaders, technology teams, operations groups, and product stakeholders to understand priorities and align solution delivery.
• Facilitate discussions and decision-making across diverse stakeholder groups to drive consensus and execution.
• Evaluate proposed initiatives and investments to ensure they support strategic priorities and business objectives.
• Prepare presentations, analyses, recommendations, and decision-support materials for leadership audiences.

Agile Delivery & Operational Excellence

• Work closely with software engineering teams, Scrum Masters, and Agile delivery organizations to ensure successful solution delivery.
• Support Agile planning, prioritization, and execution activities across multiple teams.
• Foster collaboration and communication across development hubs and business functions.
• Drive process improvement, standardization, and operational efficiencies across products and delivery pipelines.
• Ensure new capabilities are integrated seamlessly into existing processes and systems with minimal disruption.

Innovation & Continuous Improvement

• Evaluate new technologies, platforms, operating models, and partnership opportunities.
• Identify opportunities to improve user experience, automation, scalability, and operational performance.
• Monitor evolving business needs and adjust priorities and recommendations accordingly.
• Promote a culture of innovation, collaboration, and continuous improvement.

Required Qualifications

• Bachelor's degree in Information Systems, Computer Science, Business, Healthcare, or a related field; equivalent experience considered.
• Experience in product management, product ownership, business analysis, technology planning, consulting, or a related discipline.
• Demonstrated ability to translate business objectives into technology roadmaps, requirements, and actionable solutions.
• Strong understanding of Agile and Scrum methodologies and software development lifecycles.
• Experience successfully delivering business value through technology products, platforms, or strategic initiatives.
• Strong analytical and problem-solving skills with the ability to evaluate technology capabilities and business requirements.
• Experience collaborating with diverse business and technology stakeholders in complex environments.
• Excellent written, verbal, presentation, and stakeholder management skills.
• Ability to influence outcomes and build alignment without direct authority.

Preferred Qualifications

• Experience within healthcare, life sciences, market research, analytics, data services, or related industries.
• Experience supporting enterprise technology platforms, data products, or information management solutions.
• Knowledge of process mapping, workflow analysis, or BPMN methodologies.
• Experience evaluating technology solutions, product capabilities, vendor offerings, or strategic partnerships.
• Exposure to data processing platforms, analytics ecosystems, and operational technology environments.
• Experience working within global organizations and distributed Agile teams.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

The potential base pay range for this role, when annualized, is $99,000.00 - $275,600.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.