Solution Engineer - ValueOps

Broadcom; Athens (GA); Remote; USD 111,000 - 177,000; Full time

Benefits offered by this job

Flexible remote work

Competitive compensation and benefits

Job summary

Broadcom Software is seeking a Solution Engineer – Remote to act as a ValueOps Domain Specialist. You will translate customer business requirements into systems, applications, or process designs for large-scale technology solutions, collaborating with senior strategists to ensure client satisfaction and business outcomes.

You will perform value alignment, build strong relationships across IT and business silos, and lead adoption activities within enterprise accounts.

Qualifications

• Bachelor’s degree and 12+ years of related experience or Master’s degree with 10+ years of experience in a technology or business related discipline.
• Willingness to understand the customer ‘why’ and translate it into value.
• Ability to shift the customer relationship to a partnership.
• Strong background with Project & Portfolio Management, FinOps, Infra Portfolio Management, and Agile solutions (Clarity, Planview, Jira, ServiceNow, Apptio).
• Understanding of Agile frameworks, e.g., SAFe.
• Ability to translate business problems into software solutions and document requirements clearly.
• Broad understanding of business and IT management and strong presentation and interpersonal skills.

Responsibilities

• Perform value alignment with strategic customers and build relationships across IT and business silos.
• Lead adoption activities with key customers and maintain engagement data.
• Direct team members within assigned accounts and understand portfolio capabilities across Broadcom’s ValueOps domain.
• Demonstrate value through demos and proof of value for PPM and Agile solutions.
• Present solution roadmaps and collaborate with Sales, R&D, Services, and Management for aligned architectures.
• Foster cross-territory collaboration and participate in account marketing activities.

Skills

Project & Portfolio Management

FinOps

Agile management

Jira

Planview

ServiceNow

Apptio

Education

Bachelor's degree + 12+ years experience

Master's degree + 10+ years

Tools

Clarity

Planview

Jira

ServiceNow

Apptio

Job description

Solution Engineer – Remote

Are you ready to take on a senior Domain Specialist role collaborating closely with customers to ensure they are achieving value from our solutions and delivering business outcomes? Are you motivated by discovering and translating client’s business requirements into specific systems, applications or process designs for very large complex technology solutions? Do you enjoy working together with a team of senior level strategists and specialists that are strategically focused and responsible for client satisfaction, maintaining client communication, and the overall management of the client relationship. Then you’re ready to join us on the Solution Engineering team at Broadcom Software.

Here are the reasons you want to be a ValueOps Domain Specialist at Broadcom Software:

• Work with leaders within the enterprise PPM and agile management space.
• Expand and learn about other enterprise software management solutions for NetOps and Automation by working with some of the top domain experts on your team.
• Gain valuable experience and develop relationships with senior leaders in our Fortune 2000 customer base.
• Grow your leadership experience by leading engagements in select enterprise customers within your territory.
• Collaborate within a team of highly experienced, motivated, and success driven individuals who are highly supportive of each other’s success.
• A flexible remote work environment that promotes work and life balance
• A healthy compensation and benefits package that rewards the success of the team

As a Domain Specialist for ValueOps you’ll be responsible for strategic and tactical engagements with large enterprise customers helping to build and grow value with our enterprise portfolio planning and agile management solutions including:

• Performing value alignment with strategic customers
• Building relationships across customer's or partner's IT and business silos and offerings to understand, build, document and share our knowledge of their portfolio management, agile transformation, challenges and potential impact of planned projects.
• Understand and act as a valued resource early and often within the customer's decision-making process (e.g.: during the idea or conceptual stages).
• Identify and lead adoption activities with key customers.
• Maintain account opportunity, engagement and adoption information
• Managing and directing team members within assigned accounts
• Maintain good understanding of the Agile Operations Divisions (AOD) capabilities/products across entire portfolio
• Maintain understanding of the ValueOps domain (functional and technical)
• Maintain understanding of 3rd party solutions and tools related to the domain
• Perform demos and proof of value for PPM and Agile solutions
• Present solution & adoption roadmaps to customers
• Collaborate with stakeholders across Sales, R&D, Services, and Management to ensure synergy and consistency across solutions (in terms of technology, architecture and roadmap) in assigned customers
• Collaborate closely with other domain members in the territory to ensure cross-pollination, collaborative learning and 360-degree understanding of assigned accounts
• Collaborate in the definition and execution of account marketing activities

To qualify for this position you will:

• Have a bachelor’s and 12+ years of related experience or master’s degree and 10+ years of experience in a technology or business related discipline.
• Eager and willing to understand our customers ‘why’
• Skills necessary to shift customer from relationship to partnership
• Strong background with Project & Portfolio Management, FinOps, Infrastructure Portfolio Management, and Agile management solutions such as Clarity, Planview, Jira, ServiceNow, Apptio and others
• Understanding of Agile frameworks, such as SAFe
• Ability to understand customer business problems and clearly formulate and articulate software solutions to solve those problems
• Ability to interact with business users to discuss and document business requirements, and then translate those requirements into a working application.
• A broad understanding of business and IT management
• Strong presentation skills, including software demonstration skills
• Excellent interpersonal and communication skills

Compensation and Benefits

The annual base salary range for this position is USD 110,800.00 To USD 177,300.00

As a valued member of our team, you'll be eligible for a discretionary annual bonus and the opportunity to receive not only a competitive new hire equity grant, but also annual equity awards, connecting your success directly to the company's growth. All subject to relevant plan documents and award agreements.

Broadcom offers a competitive and comprehensive benefits package: Medical, dental and vision plans, 401(K) participation including company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company paid holidays, paid sick leave and vacation time. The company follows all applicable laws for Paid Family Leave and other leaves of absence.

Broadcom is proud to be an equal opportunity employer. We will consider qualified applicants without regard to race, color, creed, religion, sex, sexual orientation, national origin, citizenship, disability status, medical condition, pregnancy, protected veteran status or any other characteristic protected by federal, state, or local law. We will also consider qualified applicants with arrest and conviction records consistent with local law.

If you are located outside USA, please be sure to fill out a home address as this will be used for future correspondence.