Solution Engineer - Federal Civilian

Vibehackers; McLean (VA); Hybrid; USD 158,000 - 211,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Mental health support

Paid parental leave

Life and disability insurance

401(k)

Equity programs

Employee stock purchase plan

Job summary

Salesforce is hiring a Solution Engineer for the Federal Civilian sector to design, build, and demonstrate AI-enabled solutions using Agentforce. You will lead technical discovery, architecture, and demonstrations for federal agencies, guiding customers from evaluation to production activation and adoption.

You will present complex architectures to executives and contribute to RFI/RFP responses while driving security-compliant, scalable deployments.

Qualifications

• 7+ years of customer-facing solution/technical architecture experience.
• Degree in Computer Science.
• Proficiency with Salesforce Core and the Data 360/Agentforce stack.
• Practical understanding of LLMs, RAG, and production behavior of agentic systems.

Responsibilities

• Lead technical discovery with federal stakeholders to define use cases and measures.
• Build demonstrations and POCs using Agentforce to showcase autonomous AI agents.
• Create end-to-end architectures integrating Salesforce components with agency requirements.
• Lead hands-on workshops and deep dives for IT leads and enterprise architects.
• Present solutions to executive stakeholders, translating architectures into ROI.
• Support RFI/RFP responses with technical accuracy and security compliance.
• Drive activation and deployment strategy to accelerate production readiness.
• Develop reusable accelerators and playbooks for scalable delivery.
• Provide voice of the customer feedback to product and marketing.

Skills

Customer-facing

Solution architecture

Executive communication

Pre-sales

Discovery

Education

B.S. in Computer Science

Tools

Salesforce Core

Data 360

Agentforce

Cursor

Claude Code

Job description

Explicitly uses agentic engineering tools (Cursor, Claude Code, Agentforce Vibes) and AI-assisted coding; role centers on building and demoing AI agent workflows.

About the Role

Salesforce is hiring a Solution Engineer for Federal Civilian to serve as a customer-facing technical trusted advisor, designing and delivering Agentforce/AI-enabled solutions for federal agencies. The role leads technical discovery, builds demonstrations and POCs, designs secure end-to-end architectures, and drives activation and adoption for government customers.

Job Description

Role

Salesforce seeks a customer-facing Solution Engineer for the Federal Public Sector to support federal missions by designing, building, and demonstrating Agentforce and AI-enabled solutions. The role combines technical discovery, full-stack solution architecture, and executive-level communication to guide customers from evaluation through production activation and adoption.

Key Responsibilities

• Lead deep technical and business discovery sessions with federal stakeholders to identify mission gaps and define agentic use cases and success metrics.
• Build high-impact demonstrations and proofs-of-concept (POCs) using Agentforce to showcase autonomous AI agents automating federal workflows and citizen services.
• Create end-to-end technical architectures integrating Salesforce Agentic Enterprise Platform with agency security and enterprise requirements.
• Design and lead hands-on technical workshops and deep dives for agency IT leads and enterprise architects.
• Present technical solutions to executive-level stakeholders and political appointees, translating complex architectures into mission outcomes and ROI.
• Serve as technical lead for RFI/RFP responses, ensuring technical accuracy and security compliance.
• Drive activation by partnering with customers on agent definition, configuration, and deployment strategy to accelerate production readiness.
• Identify automation and process improvement opportunities and build reusable accelerators (demo environments, components, playbooks, best practices).
• Provide voice of the customer feedback into product and marketing and enable others to scale delivery.
• Leverage modern third-party development tools and AI-assisted coding to iterate on platform configurations, front-end experiences, and custom components.

Requirements

• 7+ years of customer-facing solution/technical architecture experience (pre-sales, consulting, implementation) with increasing scope and influence.
• Degree in Computer Science (B.S., Master’s, or Ph.D.).
• Proficiency with Salesforce Core (Public Sector Solutions, Sales, Service, Experience Cloud) and the Data 360/Agentforce stack.
• Practical understanding of LLMs, retrieval-augmented generation/grounding (RAG), evaluation concepts, and production behavior of agentic systems (safety, reliability, governance).
• Experience with agentic engineering tools (e.g., Cursor, Claude Code, Agentforce Vibes).
• Ability to run technical and business discovery, define use cases and execution plans, and communicate effectively to both developers and C-suite.

Preferred Qualifications

• Strong Salesforce engineering depth (Apex, Lightning Web Components) and familiarity with the SDLC.
• SQL and/or Python proficiency and experience with cloud data platforms/analytics (Snowflake, Databricks, BigQuery) and BI tools (Tableau, Looker, Power BI).
• Experience with other agent platforms and broader AI automation implementations.
• Consumption/business modeling experience and understanding of federal procurement lifecycle and public sector nuances.
• Working knowledge of Java, Python, or Node.js and modern API patterns (REST, GraphQL, Pub/Sub).

Compensation

• The typical base salary range for this position is $157,640 - $210,910 annually. A different range applies to certain locations (California, New York, and select metropolitan areas): $173,460 - $231,980 annually. These ranges represent base salary only.

Other

• Salesforce offers a range of benefits including time off programs, medical/dental/vision coverage, mental health support, paid parental leave, life and disability insurance, 401(k), incentive compensation and equity programs, and an employee stock purchase plan.

Skills

Technical discovery Solution architecture Customer-facing presentations Executive communication Workshop facilitation POC/demo development Security and compliance Integration design Activation and adoption strategy Product feedback and enablement AI/agentic systems understanding AI-assisted development