Solution Engineer – Electric, Gas, Telecommunications, Rail

Telemetry Today LLC; Charlotte (NC); Hybrid; USD 79,000 - 131,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k)

Paid vacation

Paid holidays

Growth opportunities

Job summary

Esri seeks a GIS subject matter expert to guide customers on complex GIS solutions and ArcGIS deployments. You’ll showcase proposals, deliver demos, and help plan sales strategies within an account team. The role emphasizes problem solving, communication, and delivering business value through GIS capabilities.

Collaborate across teams, travel as needed, and contribute to customer success in a dynamic, collaborative culture.

Qualifications

• 2+ years of experience with Esri technology creating maps and spatial analysis.
• Experience in IT context with ArcGIS and related web applications.
• Understanding of cloud concepts (Azure or AWS) and IT infrastructure.

Responsibilities

• Build relationships with customers and present Esri software solutions.
• Be an expert on electric, gas, and/or telecommunications domains and ArcGIS.
• Craft and propose GIS-based solutions to address customer challenges.
• Deliver technical demos and presentations for diverse audiences.

Skills

GIS mapping

Spatial analysis

ArcGIS expertise

Web app configuration

Communication

Education

Bachelor's degree in geography or CS

Related field

Tools

ArcGIS

Azure

AWS

Job description

As a GIS subject matter expert, you’re a natural at identifying the right analysis tools for the problem at hand. Not only do you create innovative solutions, you talk about solutions in ways that get others excited about the power of GIS technology. Join an account team and advise customers on their most complex business challenges. Leverage your problem-solving skills to demonstrate the value of GIS and how it finds unique patterns, trends, and understanding.

At Esri, we are committed to our customers and their success. It is a place for you to do your best work and partner with our customers amid a supportive culture that encourages creativity, collaboration, and passion.

Play

Play

Show Navigation

Share

Back to video

00:00

Play

Seek 10 seconds backwards

Seek 10 seconds forward

00:00 / 01:28

Mute

Volume control

Mute Volume control Press TAB to open volume control Use the arrows to control the volume

Disable Captions

Settings

Turn on Picture in picture

Show Full screen

Search in video

You can search the video captions for specific words or phrases.

Responsibilities

• Build relationships. Present, demonstrate, and support selling Esri software and solutions as part of the account team. Support your team as you help plan and execute sales strategies.
• Be an expert. Become a subject matter expert of electric, gas and/or telecommunications as well as a technicalexpert of ArcGIS. Speak confidently with customers about Esri technologies and thoroughly communicate the Esri message. Be a visionary for your customers anticipating their needs and the technology trends that may impact them.
• Solve problems. Proactively craftand propose solutions that clarify how GIS brings business value toour customers by addressing the critical challenges they face. Define and deliver strategies to customers that align Esri technology with theirbusiness.
• Tell our story. Present technical demonstrations of proposed solutions to customers. Successfully design presentations for technical and non-technical customers. Provide best practices related to the use, deployment, and administration of Esri technology. Present at conferences and trade shows.

Requirements

• 2+ years of experience with Esri technology creating maps,performing spatial analysis, and configuring web applications
• 1+ years of experience in electric, gas and/or telecommunications
• Understanding of ArcGIS from an IT context (such as hardware, storage, security, networking, web services, virtualization, cloud computing)
• Experience intechnical consulting and conceptual solution design as well as an understanding of sales and business development processes
• Experience withgeodatabases and underlying DBMS technology
• Knowledge ofcloud computing concepts and environments (Microsoft Azure or AWS)
• Remarkable presentation, interpersonal, and listening skills
• Ability to travel domestically or internationally 25-50%
• Bachelor’s degree in geography, computer science, or a related field
• Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the U.S

Recommended Qualifications

• Ability to troubleshoot client issues related to Esri application deployment andsystem architecture
• Experienceintegrating software solutions with other business systems including datawarehousing, BI, CRM, ERP, and analytics platforms
• Experience incorporating real-time information streams with existing GIS data and IT infrastructure
• Basic understanding of artificial intelligence/machine learning concepts
• Master’s degree in geography, computer science, or a related field

Esri’s competitive total rewards strategy includes industry-leading health and welfare benefits:

• medical
• dental
• vision
• basic and supplemental life insurance for employees (and their families)
• 401(k) and profit-sharing programs
• minimum accrual of 80 hours of vacation leave
• twelve paid holidays throughout the calendar year
• opportunities for personal and professional growth

Base salary is one component of our total rewards strategy. Compensation decisions and the base range for this role take into account many factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

$79,248 — $130,728 USD

The Company

At Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work. We believe in having a diverse workforce that is unified under our mission of creating positive global change. We understand that diversity, equity, and inclusion is not a destination but an ongoing process. We are committed to the continuation of learning, growing, and changing our workplace so every employee can contribute to their life’s best work. Our commitment to these principles extends to the global communities we serve by creating positive change with GIS technology. For more information on Esri’s Racial Equity and Social Justice initiatives, please visit our website here .

If you don’t meet all of the preferred qualifications for this position, we encourage you to still apply!

Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need reasonable accommodation for any part of the employment process, please email [e-mail] and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.

Esri Privacy Esri takes our responsibility to protect your privacy seriously. We are committed to respecting your privacy by providing transparency in how we acquire and use your information, giving you control of your information and preferences, and holding ourselves to the highest national and international standards, including CCPA and GDPR compliance.