Solution Engineer, Apromore Builder

Salesforce, Inc.; Germany (OH); On-site; USD 81,348 - 116,212; Full time

Benefits offered by this job

Flexible office locations

Employee benefits for work-life balance

Inclusion initiatives and support

Job summary

Salesforce, Inc. is seeking an Apromore Solution Engineer with a solid technical background in AI, data engineering, and process intelligence. This role involves close collaboration with Account Executives to drive enterprise opportunities and closely work with clients on automation and AI adoption.

The ideal candidate should have over 5 years of technical selling experience, expertise in process intelligence, and strong relationship-building skills. This position supports flexible office locations in Germany.

Qualifications

• 5+ years of experience in customer-facing technical selling roles or technical project delivery roles.
• Expertise in process analytics, task mining, and data-driven business process management.
• Strong data engineering skills and experience building data pipelines and API integrations.

Responsibilities

• Conduct technical discovery sessions with account executives.
• Create proof of concepts and prototypes.
• Guide customers on data connectivity and integration.
• Deliver training and consultancy for enterprise clients.

Skills

Customer-facing technical selling

Process Intelligence

Data Engineering

SQL

Python

AI Fluency

Relationship Building

Education

Bachelor’s degree in Computer Science, Software Engineering, Data Science/AI, or equivalent

Tools

API

Salesforce Data Cloud

Snowflake

Job description

## Solution Engineer, Apromore BuilderApplyremote type: Office - Flexiblelocations: Germany - Munich: Germany - Frankfurttime type: Full timeposted on: Posted Todayjob requisition id: JR344347*To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.*Job CategorySalesJob Details****About Salesforce****Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.At Salesforce, we are seeking outstanding individuals to join our team as an Apromore Solution Engineer with a strong technical background and deep expertise in process intelligence, data engineering, and AI-driven solutions. In this role, you will go beyond traditional pre-sales; you will be pivotal in bridging the gap between process perception and reality, designing bespoke B2B solutions, and acting as a trusted technical advisor to safely guide enterprise clients through their automation and Agentic AI adoption journey. **About Apromore** Apromore is a global leader in AI-driven process intelligence technology. Now part of Salesforce, Apromore provides organizations with an "Intelligent Process Twin" to gain complete operational transparency. As enterprises rush to scale AI, Apromore bridges the gap between process perception and reality, acting as the critical backbone that enables organizations to systematically discover, de-risk, deploy, and govern Agentic AI automation across the enterprise. **About the Role** As a key technical anchor within our Apromore Specialist team, you will partner directly with Account Executives to advance and close enterprise opportunities by establishing deep technical credibility. This is a hands-on, high-impact role requiring pre-sales depth and engineering mastery. You will target, among others, enterprise clients who are scaling AI into production, leveraging Apromore's process intelligence capabilities to precisely identify high-propensity, high-ROI use cases for AI agents (such as Agentforce). You will guide C-level executives and technical stakeholders away from broad anecdotes and align them onto data-driven, value-backed technical solutions. **What you’ll be doing:*** Run Great Technical Discovery: Partner with AEs to conduct comprehensive technical discovery sessions. Analyze sophisticated business problems, uncover real technical blockers, mapping architecture constraints to design optimized "To-Be" processes.* Prototyping & Hands-on Implementation: Act as a "builder" by constructing Proof of Concepts (PoCs) and minimum viable prototypes. Ingest historical event logs into Apromore to capture factual baselines and empirically validate the technical feasibility of proposed agentic automations, replatforming initiatives, and cost-saving opportunities.* Data Configuration & Architecture: Guide customers on end-to-end data connectivity. Assist client teams in designing robust process data models, building efficient ETL/processing pipelines, and seamlessly integrating enterprise data ecosystems (such as Salesforce Data Cloud, Snowflake, or legacy ERPs).* Deliver Value-Based Technical Messaging: Fluent in both "API" and "ROI," you will translate working prototypes into solid business cases. Help executive decision-makers across Automation/AI, Digital Transformation, Operational Excellence, and Risk & Compliance understand how process optimization maps to financial business impact.* De-Risk Agentic AI Deployments: Help customers envision and safely activate autonomous AI agents. Employing your technical depth, demonstrate how clean process context, clear handoffs, and well-understood workflows are required to deploy agents safely, productively, and within trust guardrails.* Deliver Training & Consultancy Projects: Lead and execute professional service engagements in process intelligence, technical onboarding, and specialized training programs for enterprise clients. Serve as the primary consultant to ensure successful customer adoption, guiding their teams on advanced process intelligence methodologies and execution best practices.* Scale Engineering Impact: Contribute to the broader solutions community by building reusable assets, reference architectures, demo innovations, and mentoring junior Solution Engineers.**What you should have:*** 5+ Years of Experience in customer-facing technical selling roles (Solution Engineer, Technical/Solution Architect, Forward Deployed Engineer) or technical project delivery roles.* Process Intelligence Expertise: Background working with process analytics, process mining, task mining, process simulation and data-driven business process management concepts.* Strong Data Engineering Skills & Builder Credibility: Experience working with SQL, Python and building data pipelines and API integrations.* AI Fluency: Familiarity with LLMs, prompt engineering, and agentic orchestration frameworks.* Sales Instinct & Commercial Curiosity: An understanding of how pre-sales fits into a complex enterprise deal cycle. You are energized by solving technical puzzles that directly unlock commercial success.* Exceptional Relationship Building: Proven ability to connect and communicate technical concepts fluidly to diverse stakeholders, ranging from C-suite executives to IT infrastructure and database teams.* Education: Bachelor’s degree in Computer Science, Software Engineering, Data Science/AI, or equivalent.**Characteristics:*** An outstanding blend of technical depth, strategic business acumen, and low-ego collaboration.* An agile, "roll-up-your-sleeves" layout to problem-solving that favors progress over perfection.* Intellectual openness and the ability to comfortably navigate ambiguity.Unleash Your PotentialWhen you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and *be your best*, and our AI agents accelerate your impact so you can *do your best*. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.AccommodationsIf you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.We warmly invite applications from individuals with a severe disability status (Schwerbehinderung). Salesforce is committed to equality and creating a workplace that reflects society. We set ambitious goals for representation, emphasize accessibility and inclusion, and continuously learn and improve. Learn more about our inclusion initiatives here (https://www.salesforce.com/company/accessibility/workplace-resources/#ally-sf-benefits). In 2019, Salesforce joined The Valuable 500 to champion disability inclusion in business leadership.