Solution Design Associate

SONIFI Health Incorporated; Sioux Falls (SD); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

401(k) with company match

Paid holidays

Paid time off

Job summary

SONIFI Solutions, Inc. is seeking a Solutions Design Associate to support the GIA sales process and develop network designs for proposals. You will collaborate with Sales, Architecture, Engineering, and Product teams to ensure designs are accurate and meet opportunities while aligning with brand standards.

The role involves creating detailed network diagrams, heatmaps, and quotes, and obtaining relevant vendor certifications to enhance solution proposals.

Qualifications

• Two-year degree minimum, four-year preferred in Network Engineering or IT.
• Experience in IP networking and related systems or services.
• Knowledge of DOCSIS, LAN, WAN, Ethernet, and Wi‑Fi standards (802.11).
• Ability to communicate complex technical concepts to diverse audiences.

Responsibilities

• Assist sales by providing pre-sales technical and functional support for GIA offerings.
• Design cost-effective network solutions that meet brand and SONIFI standards.
• Create network diagrams, heatmaps, and cabling plans for proposals.
• Prepare technical content, demos, and proof of concepts for sales use cases.
• Collaborate with Architecture, Engineering, Product Management, and Sales teams to ensure designs meet opportunities.

Skills

Network Engineering

IP Networking

Wi-Fi Standards 802.11

Technical Communication

Education

Two-year degree in Network Engineering or Information Technology

Four-year degree preferred

Tools

Ekahau Pro

AirMagnet

Fluke Testers

Job description

SONIFI® Solutions, Inc., the leader in technology solutions for the hospitality and healthcare industries, wants to add a Solution Design Associate to the team! The Solutions Design Associate (SDA) is responsible for supporting the Guest Internet Access (GIA) sales process and executing the timely coordination and development of the company network designs for proposals to prospects and existing clients. Proposals include those unsolicited and those in response to a formal request for proposals (RFI, RFP, tenders). The Solutions Design Associate will also help build sales presentations, participate in sales pitches, and advise customers on the best solutions for their networking needs.

This includes providingpre-sales technical and functional support of SONIFI Guest Internet Access (GIA) products by designing networks and providing technical assistance to the Sales Department (Sales) and other departments within SONIFI (together with its affiliates and subsidiaries) while ensuring a high quantity and quality of designs are completed with minimal supervision.

The candidate will work to design cost-effective solutions while ensuring that the solutions meet brand and SONIFI standards. The Solutions Design Associate will combine specific hotel brand standard knowledge with an understanding of current and emerging networking technologies and SONIFI Best Practice Design Guidelines. In conjunction with the architecture, engineering, product management, and sales teams, the Solutions Design Associate will ensure designs are accurate and meet the specifications required for the specific opportunity to limit any potential change orders during the installation phase of the project.

The preferred candidate will have experience with all applicable comparative networking infrastructure technologies. They will be able to empathize with customers and quickly discern their technical needs by asking detailed and clarifying questions and presenting solutions that meet those needs.

What you’ll do:

• Keep up to date on all brands, SONIFI, and industry standards.
• Keep up to date on all manufacturer's SONIFI uses and emerging technologies.
• Support the sales team in helping customers understand SONIFI’s GIA product offerings.
• Understand customer requirements and help communicate the value of SONIFI’s products and services.
• Ensure that customer requirements and required information are accurate and thorough to drive successful implementations during the engagement's delivery phase.
• Produce accurate and competitive quotes promptly.
• Produce detailed and accurate supporting documentation to facilitate the sales and contracting process promptly.
• Ability to work in a team environment and collaborate on development of innovative, tailored solutions for clients and prospects.
• Ability to review client requirements and provide information to develop a solution that is the optimum combination of hardware, software, and services to meet the prospect's needs at a competitive price.
• Understand the process and output for property surveys for installation of a guest network, including but not limited to signal strength testing and heatmaps, evaluation of cable requirements, labor requirements, equipment needs, etc.
• Development of access point placement plans, network diagrams, predictive heatmaps and cabling plans that will assist Sales in the opportunity as well as meet brand standards.
• Prepare technical content, demos, and proof of concepts to demonstrate use cases for SONIFI’s GIA solutions.
• Work with vendor partners to learn and properly quote the many products SONIFI sells and supports.
• Work with SONIFI Network Engineering and Network Architecture teams to ensure that complex solutions will meet brand and SONIFI standards and will work as intended.
• Maintain competitive knowledge including solution, technology, and product offerings.
• Work with SONIFI 3rd Party partners to understand and influence new product development activities.
• Represent the company with customers via written communications, telephone, and electronic means (e.g., web meetings, and online presentations).
• Complete contract Statement Of Work (SOW) documents accurately and in a timely fashion.
• Conduct other assigned duties, including pre-sales support of complimentary SONIFI products, services and solutions.
• Obtain industry standard certifications such as Ekahau Certified Solutions Engineer (ECSE), Certified Wireless Design Professional (CWDP), and Certified Wireless Network Associate (CWNA), as well as vendor-specific training and certifications from Ruckus Wireless, Aruba Networking, or other specific vendors, including in the SONIFI Solution.

What you’ll need:

• A two-year degree minimum with a four-year degree is preferred in either Network Engineering or Information Technology, to include a minimum of two years’ experience in IP networking and communications-related systems or services; or the equivalent combination of education and work experience.
• Detailed knowledge of networking such as DOCSIS, LAN, WAN, Ethernet, and network design is a plus, specifically but not limited to Wi-Fi standards (802.11a/b/g/n/ac/ax), designs, and best practices and understanding of physical cabling required for network designs.
• In addition, a broad exposure to current and future technology concepts and an ability to understand and communicate technical concepts to diverse audiences (both technical and non-technical) is beneficial. Must be detail-oriented and self-motivated and successfully work with a high level of accuracy in a fast-paced department.
• Technology skills, including capabilities with word processing, spreadsheet, presentation, and diagramming tools is a must.
• Proficiency with IP, WAN, LAN, and WLAN technologies and applications along with experience with Wi-Fi Survey Software and tools such as Ekahau Pro, AirMagnet and Fluke Testers is a plus.

Together, we can build your future!

We offer a competitive salary and a great benefits package, which includes Health, Dental, Vision & Life Insurance, 401(k) with company match, 11 Company-paid Holidays, Paid Time Off and a variety of additional benefits!

SONIFI and SONIFI Health value diversity and we are proud to be an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other protected status.

Generally starting at $70,000.00 - $95,000.00 annually. The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, location, experience, education, specialty, and training. This pay scale is not a promise of a particular wage. This position is also eligible for PTO, holidays, health, dental, vision, retirement plan, pet insurance, on-demand pay, and a variety of other benefits.

If you require assistance in filling out our online application due to a disability, please contact Human Resources at 605-988-1000.

For more information about Equal Employment Opportunity, please visit: https://www.eeoc.gov/.

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