Solution Delivery Manager

Verily Health; Dallas (TX); On-site; USD 96,000 - 143,000; Full time

Job summary

Verily Health is seeking a Solution Delivery Manager to lead enterprise software implementations for Life Science and Med Tech customers. You’ll bridge client, clinical, engineering, product, and customer success teams to deliver on time, in scope, and with measurable outcomes.

You will translate requirements into actionable plans, manage cross‑functional execution, mitigate risks, and nurture long‑term relationships, while upholding compliance and quality standards across projects.

Qualifications

• Bachelor’s degree in life sciences, healthcare or related fields.
• 5+ years of experience (or 3+ years with a Master's) managing customer delivery, software implementations, or complex technology programs in life sciences/healthcare.
• Proven track record of delivering customer-facing projects on time and building relationships with executive, operational, and technical stakeholders.
• Strong understanding of project management methodologies, SDLC, and technical implementation best practices.
• Excellent communication, presentation, and analytical skills with a consultative, collaborative approach.

Responsibilities

• Manage the full project lifecycle from initiation through deployment and support transition, overseeing contractual deliverables, timelines, and governance.
• Serve as a trusted advisor, cultivating relationships with life science and med tech customers, executive sponsors, and stakeholders.
• Translate customer and clinical requirements into project implementation plans, collaborating with cross-functional leads to ensure on-time delivery.
• Coordinate and align execution across Engineering, Product Management, Data Science, Security, and Customer Success teams.
• Identify, communicate, and mitigate project risks and dependencies, delivering high-quality, compliant deliverables and status updates.

Skills

Project management

Cross-functional collaboration

Communication

Stakeholder management

Analytical skills

Education

Bachelor's degree in life sciences/healthcare

Tools

Jira

Salesforce

Smartsheet

Google Workspace

Job description

Who We Are

Verily Health is a data platform and technology company purpose-built to power AI-enabled precision health solutions that accelerate research and improve care for individuals and communities. Uniquely positioned at the intersection of technology, data science, and healthcare, Verily transforms multimodal health data into insights, models, and actions that make healthcare more personalized, predictive, and precise.

Description

The Solution Delivery Manager (SDM) bridges the gap between clients, clinical, engineering, product, and customer success teams to lead the implementation, adoption, and optimization of Verily’s enterprise solutions for Life Science and Med Tech customers. This role ensures projects are delivered on time, within scope, and aligned with strategic business outcomes while nurturing long‑term customer relationships.

Responsibilities

• Managing the full project lifecycle from initiation through deployment and support transition managing contractual deliverables, timelines, governance, cross‑functional coordination across both platform implementations and clinical trial delivery engagements.
• Serve as a trusted advisor, cultivating strong relationships with life science and med tech customers, executive sponsors, and stakeholders throughout the engagement lifecycle.
• Translate customer and clinical requirements into project implementation plans, working directly with other cross‑functional leads to ensure on‑time delivery.
• Coordinate and align execution across Engineering, Product Management, Data Science, Security, and Customer Success teams without formal authority over those teams. Leading and motivating internal teams to collaborate effectively and deliver high‑quality work that aligns with client goals.
• Proactively identify, communicate, and mitigate project risks, issues, and dependencies while ensuring high‑quality, compliant deliverables. Providing clear, consistent communication on project status, risks, and value delivery to both internal teams and external stakeholders.

Minimum Qualifications

• Education: Bachelor’s degree in life sciences, healthcare or related fields.
• Experience: 5+ years of experience (or 3+ years with a Master's degree) managing customer delivery, software implementations, professional services, or complex technology programs, within the life sciences, med tech, or healthcare space.
• Program Management: Proven track record of delivering customer‑facing projects on time and building relationships across executive, operational, and technical stakeholders.
• Methodologies: Strong understanding of project management methodologies, software delivery lifecycles (SDLC), and technical implementation best practices.
• Core Skills: Excellent communication, presentation, and analytical skills with a consultative, collaborative, and adaptable approach.

Preferred Qualifications

• Experience implementing or supporting life science and med tech platforms, including data/research platforms and clinical trial systems.
• Deep subject matter expertise in clinical trial operations (protocol design to reporting) within cross‑functional teams.
• Strong familiarity with regulated compliance frameworks, specifically HIPAA and GCP.
• Proven ability to manage complex software, services, and multi‑stakeholder processes using tools like Jira, Salesforce, Smartsheet, and Google Workspace.
• Proactive, adaptable mindset with a demonstrated ability to take initiative and quickly adapt in fast‑paced environments.

Qualified applicants must not require employer sponsored work authorization now or in the future for employment in the United States.

The US base salary range for this full‑time position is $95,500 - $143,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job‑related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits.

Verily Health Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here.

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.