Solution Architect - Switchers

Grass Valley Canada; Remote; USD 150,000 - 200,000; Full time

Job summary

A leading media technology company is seeking a Video Switcher Solutions Architect in California. You will act as the primary pre-sales contact, leveraging your expertise in Grass Valley production switchers like K‑Frame and Kahuna. The role requires collaboration with various stakeholders across industries, providing technical insights and operational guidance. Candidates should have deep knowledge of live production workflows and strong interpersonal skills, supported by competitive compensation and remote work flexibility with travel requirements.

Benefits

Competitive compensation packages

Supportive work environment

Qualifications

• Deep technical knowledge of Grass Valley production switchers including K‑Frame, Kahuna, and/or Mav‑X.
• Exceptional understanding of live production workflows and signal flow including Production Automation.
• Strong IP video knowledge including ST 2110, PTP, NMOS, and network architecture concepts.

Responsibilities

• Assist sales teams and customers with switcher system design and operations.
• Deliver product demonstrations and proof-of-concepts at trade shows.
• Maintain demo systems and manage operational readiness.

Skills

Technical knowledge of Grass Valley production switchers

Understanding of live production workflows

Strong IP video knowledge

Ability to design production switcher solutions

Verbal and presentation skills

Interpersonal and customer engagement skills

Written and spoken English

Windows / MS Office proficiency

Tools

Presentation development tools

Diagramming tools

Job description

Why Join Grass Valley?

With our award‑winning technology and trusted expertise, Grass Valley enables and empowers creators, broadcasters and media organizations to produce brilliant content that captivates audiences and connects people through the magic of media.

As the industry’s R&D powerhouse, we offer the widest and deepest range of best‑in‑class solutions in the industry. We are the trusted partner to many of the biggest and most creative names in the media and entertainment business as we help our customers to build successful media businesses and navigate the rapidly shifting mediascape.

The Opportunity

The Video Switcher Solutions Architect serves as the primary pre‑sales contact for all Grass Valley production switcher solutions in North America. As the subject matter expert, you bring strong technical and operational knowledge of live production workflows and broadcast control room environments, including both traditional baseband and modern IP‑based workflows (SMPTE ST 2110).

You will collaborate with engineers, technical directors, producers, operators, system integrators, and decision‑makers across broadcast, streaming, corporate production, rental and staging, houses of worship, and education.

Success in this role requires hands‑on experience with Grass Valley switcher platforms—particularly K‑Frame, Kahuna, and/or Mav‑X—plus familiarity with competitive systems. A solid understanding of how switchers integrate into full production ecosystems (cameras, replay, multiviewers, routing, graphics, audio, and IP control) is essential.

Your Role

• Assisting sales teams, customers, and integration partners with production switcher system design, deployment, and operations
• Bill of Materials (BoM) creation and solution configuration
• Delivering product demonstrations and proof‑of‑concepts at customer sites and trade shows
• Supporting service and technical support organizations with escalations and design questions
• Delivering in‑person and virtual switcher training and technical presentations
• Maintaining and managing demo systems and operational readiness
• Coordinating shipment logistics for demo hardware
• Managing travel planning and expense reporting
• Responding to Requests for Information (RFIs), Requests for Proposal (RFPs), and Requests for Quotation (RFQs)
• Participating in customer meetings to address workflow needs and technical requirements
• Supporting solution qualification and opportunity strategy with Sales and Product teams

Who you are

The most critical skills you will need

• Deep technical knowledge of Grass Valley production switchers including K‑Frame, Kahuna, and/or Mav‑X
• Exceptional understanding of live production workflows and signal flow including Production Automation
• Strong IP video knowledge including ST 2110, PTP, NMOS, and network architecture concepts
• Ability to design complete production switcher solutions integrated with video, audio, control, and monitoring systems
• Operational understanding of switching techniques, macros, MEs, layering, transitions, and effects
• Superior verbal and presentation skills; the ability to clearly explain complex systems to technical and non‑technical audiences
• Outstanding interpersonal and customer engagement skills
• Excellent written and spoken English
• Solid Windows / MS Office proficiency

Important skills

• PowerPoint and presentation development
• Diagramming tools (Visio, Lucid, Draw.io, etc.)
• Documentation and workflow visualization
• Ability to effectively interface with engineering, sales, and product management teams
• Experience assisting with system acceptance testing and customer validation

Nice to have skills and experience

• Familiarity with third‑party production switchers and control systems
• Experience with Grass Valley AMPP workflows and integration
• Multilingual (Spanish, Dutch, or others)
• Prior experience responding to formal bids and tenders (RFP/RFI/RFQ)
• Understanding of automation, tally systems, General‑Purpose Input/Output (GPIO), and control protocols
• Knowledge of broadcast graphics workflows and replay systems

Working Conditions

• Competitive compensation packages
• Energizing and supportive work environment
• Remote role with up to 40–50% travel; candidates must live near a major airport and be able to store and transport demo equipment

• This job description is intended to describe the general nature and level of work involved for this job. It is not an exhaustive list of all responsibilities, duties and skills required of this job.
• Grass Valley is an equal opportunity employer and makes employment decisions without regard to gender, marital status, race, religion, colour, age, disability, sexual orientation or protected veteran status.