Solution Architect, ServiceNow

KPMG US; Washington (District of Columbia); Hybrid; USD 120,000 - 150,000; Full time

Job summary

A leading consulting firm is seeking a Solution Architect specializing in ServiceNow. In this hybrid position, candidates will collaborate with clients to develop tailored ServiceNow solutions, lead integrations, and provide technical support. A minimum of seven years in solution architecture and relevant certifications are required. Strong communication skills and the ability to work with cross-functional teams are essential.

Qualifications

• 7+ years of recent experience in solution architecture focused on ServiceNow.
• Extensive experience in multiple ServiceNow modules.
• Ability to support business solutions hosted on ServiceNow.

Responsibilities

• Collaborate with clients to develop solutions within the ServiceNow framework.
• Design and implement scalable solutions with proofs of concept.
• Provide technical guidance and support throughout the project lifecycle.

Skills

ServiceNow architecture

APIs and web services

Communication skills

Technical documentation

Collaboration

Education

Bachelor's degree in computer science or related field

ServiceNow CAD certification

CIS certifications

Tools

ServiceNow

Mulesoft

Job description

Join to apply for the Solution Architect, ServiceNow role at KPMG US

KPMG is currently seeking a Solution Architect, ServiceNow to join our Digital Nexus technology organization. This is a hybrid work opportunity.

Responsibilities

• Collaborate with clients to understand their needs and develop solutions that meet their requirements within the ServiceNow framework or partner with Enterprise Architecture to suggest alternative platforms.
• Design and implement solutions that are scalable, flexible, and easy to maintain, including leading proofs of concept for new solutions.
• Build integrations between ServiceNow and other enterprise systems using iPaaS (like Mulesoft), APIs, web services, MID servers, and ETL tools.
• Provide technical guidance and support to project teams throughout the project lifecycle, coordinate with ServiceNow support and other technical teams to address and resolve critical issues; ensure solutions are integrated with other systems and processes.
• Create comprehensive technical documentation including architecture diagrams, configuration guides, and development standards.
• Stay up to date with emerging technologies and industry trends related to ServiceNow solutions (IRM, SecOps, ITAM, ITOM, ITSM and more).

Qualifications

• Minimum seven years of recent experience in solution architecture, with a focus on ServiceNow including extensive experience in two or more ServiceNow modules (LSD, WSD, ITAM/ITOM, HRSC, IRM, CSM and more).
• Bachelor's degree from an accredited college or university in computer science, information technology, or a related field is preferred; ServiceNow CAD (Certified Application Developer) and one or more CIS (Certified Implementation Specialist) certs required; CTA (Certified Technical Architect) or CMA (Certified Master Architect) strongly preferred.
• Experience in supporting business solutions hosted on ServiceNow from a developer or administrator perspective, including upgrades, integrations, and operational support.
• Strong understanding of practical application of ServiceNow as it relates to industry solutions and the interconnectedness between modules and core data.
• Familiarity with ServiceNow and other technology platforms commonly used to service core business functions.
• Excellent communication and collaboration skills, with the ability to work effectively with clients and cross-functional teams.
• Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future; no visa sponsorship is available for this opportunity.

Equal Employment Opportunity

KPMG LLP and its affiliates and subsidiaries (“KPMG”) are an equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable law.