Solution Architect, ServiceNow

KPMG US; Montvale (NJ); Hybrid; USD 120,000 - 160,000; Full time

Job summary

A global advisory firm is seeking a Solution Architect specializing in ServiceNow. In this hybrid role, you will design and implement solutions collaboratively with clients, providing strong technical guidance throughout the project. Ideal candidates have over seven years of experience in solution architecture with substantial exposure to multiple ServiceNow modules. Certifications such as ServiceNow CAD and CIS are mandatory.

Qualifications

• Minimum seven years of experience in solution architecture focusing on ServiceNow.
• Requires ServiceNow CAD and one or more CIS certifications.
• Strong understanding of interconnectedness between ServiceNow modules.

Responsibilities

• Collaborate with clients to develop ServiceNow solutions.
• Design and implement maintainable solutions.
• Provide technical guidance throughout the project lifecycle.

Skills

ServiceNow

iPaaS

APIs

integration design

technical documentation

collaboration

Education

Bachelor’s degree in computer science or related field

Tools

Mulesoft

Job description

Solution Architect, ServiceNow (KPMG US)

Join KPMG US, a global leader in audit, tax, and advisory services, to design and implement transformative ServiceNow solutions that drive efficiencies and innovation for our clients. This hybrid role offers the opportunity to work within our Digital Nexus technology organization and collaborate with enterprise architects, project teams, and clients across multiple industries.

Responsibilities

• Collaborate with clients to understand their needs and develop solutions that meet their requirements within the ServiceNow framework or partner with Enterprise Architecture to suggest alternative platforms.
• Design and implement scalable, flexible, and maintainable solutions, including leading proofs of concept for new initiatives.
• Build integrations between ServiceNow and other enterprise systems using iPaaS (e.g., Mulesoft), APIs, web services, MID servers, and ETL tools.
• Provide technical guidance and support to project teams throughout the project lifecycle, working closely with ServiceNow support and cross‑functional teams to resolve critical issues and ensure seamless integration.
• Create comprehensive technical documentation, including architecture diagrams, configuration guides, and development standards.
• Stay up to date with emerging technologies and industry trends related to ServiceNow solutions (IRM, SecOps, ITAM, ITOM, ITSM, and more).

Qualifications

• Minimum seven years of recent experience in solution architecture with a focus on ServiceNow, including extensive experience in two or more ServiceNow modules (LSD, WSD, ITAM/ITOM, HRSC, IRM, CSM, and more).
• Bachelor’s degree in computer science, information technology, or a related field is preferred; ServiceNow CAD and one or more CIS certs are required, and CTA or CMA are strongly preferred.
• Experience supporting business solutions hosted on ServiceNow from a developer or administrator perspective, including upgrades, integrations, and operational support.
• Strong understanding of practical application of ServiceNow to industry solutions and knowledge of interconnectedness between modules and core data.
• Proven familiarity with ServiceNow and other technology platforms commonly used to service core business functions.
• Excellent communication and collaboration skills, with the ability to work effectively with clients and cross‑functional teams.
• Applicants must be authorized to work in the U.S. without the need for employment‑based visa sponsorship now or in the future; KPMG LLP does not sponsor U.S. work visa status for this opportunity (no sponsorship is available for H‑1B, L‑1, TN, O‑1, E‑3, H‑1B1, F‑1, J‑1, OPT, CPT, or any other employment‑based visa).

KPMG is an equal‑opportunity employer. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state, and local laws.