Solution Architect (SAP S/4 HANA)

Philip Morris International U.S.; Tampa (FL); On-site; USD 120,000 - 150,000; Full time

Benefits offered by this job

Competitive base salary

Annual bonus

Medical, dental and vision coverage

401k with company match

Wellness benefits

Commuter benefits

PTO and time off

Hybrid work model

Job summary

PMI U.S. is seeking a Solution Architect (SAP S/4HANA) in Tampa, FL to design and govern end-to-end O2C and omnichannel commerce solutions. You will translate business needs into scalable architectures, lead cross-functional teams, and drive integrations across SAP and non-SAP platforms, including SAP BTP and CAR.

You have 8+ years in SAP solution architecture, 5+ years in O2C/commercial domains, and a track record of large SAP transformations in complex environments.

Qualifications

• Bachelor's degree in IT, CS, engineering, business information systems or related field.
• 8+ years in SAP solution architecture or digital commerce design.
• 5+ years designing Order-to-Cash and customer-facing commerce in B2C/D2C.
• Proven leadership of large SAP transformations and omnichannel initiatives.
• Experience in integrated enterprise environments with multiple platforms.

Responsibilities

• Lead end-to-end O2C design across B2C processes with scalable, reliable solutions.
• Develop architecture designs, interfaces, and roadmaps for O2C and commerce platforms.
• Translate requirements into architectures using SAP S/4HANA, CAR, and related ecosystems.
• Design and govern integrations across SAP and non-SAP platforms and partners.
• Drive architecture decisions for O2C capabilities including pricing, tax, fulfillment, and integration.
• Define patterns and approaches using APIs, EDA, SAP BTP, and Integration Suite.
• Identify risks, tech debt, and security concerns with mitigation plans.
• Provide technical leadership during project delivery and stay current with trends.

Skills

SAP S/4HANA O2C

SAP CAR

Omnichannel commerce

REST APIs / API integration

SAP BTP / SAP Integration Suite

E2E architecture leadership

O2C & billing processes

Cloud-based architectures

Security & compliance

Project leadership

Vendor and enterprise integration

Education

Bachelor's degree in IT/CS/Engineering

Tools

SAP S/4HANA

SAP CAR

SAP BTP

SAP Integration Suite

EDI / middleware

Shopify / Dynamics 365

Job description

Solution Architect (SAP S/4 HANA) – Tampa, FL

At PMI U.S., we are building a modern nicotine business—focused on helping make a future without cigarettes a reality in America. As the U.S. businesses of Philip Morris International, we are investing in new products, science, and capabilities to provide the approximately 25 million legal age adults who still smoke with better alternatives.

Our approach is rooted in innovation, responsible marketing, and a growing U.S. footprint that spans manufacturing, technology, and commercial operations across the country.

That creates real opportunity. You’ll have the space to take ownership, develop new ideas, and contribute to work that is shaping our business and the category. We’re looking for people who are curious, collaborative, and motivated by progress—because the scale of what we’re building creates room to grow in different directions.

About The Role

The Solution Architect is responsible for designing, developing, and maintaining logistics solutions within the SAP and extended platform landscape. The role focuses on identifying and analyzing business needs, translating business requirements into application requirements, and providing technical advice and consultation on complex logistics applications. The IT Solution Expert drives continuous improvement of business processes through new technology or alternative uses of existing technology.

Your ‘day To Day’

• Lead the design of end-to-end Order-to-Cash (O2C) solutions across B2C business processes, ensuring scalability, reliability, and alignment with business objectives.
• Develop and maintain solution outlines, architecture designs, interface specifications, and technical roadmaps for O2C capabilities and related commerce platforms.
• Translate business requirements into solution architectures leveraging SAP S/4HANA, SAP CAR, and surrounding commerce ecosystems. Collaborate closely with Domain Architects, Enterprise Architects, Product Teams, and Engineering Teams to ensure alignment with enterprise architecture standards, target architectures, and strategic initiatives.
• Design and govern integrations across SAP and non-SAP platforms, including SAP Hybris, Avalara, Microsoft Dynamics, payment providers, 3PL partners, CRM, and customer experience platforms.
• Drive architecture decisions for key O2C capabilities including order management, pricing, taxation, fulfillment, inventory visibility, customer service, returns, refunds, reconciliation, and financial integration.
• Define architecture patterns and integration approaches using APIs, event-driven architecture, SAP BTP, Integration Suite, middleware, and cloud-native services.
• Identify architectural risks, technical debt, performance bottlenecks, and security concerns, recommending mitigation plans and continuous improvements.
• Provide technical leadership during project delivery, ensuring solutions are implemented according to approved designs and industry best practices.
• Stay current with emerging technologies, industry trends, and retail commerce innovations, recommending strategies to apply new solutions.

Key Skills

• Strong expertise in SAP S/4HANA Order-to-Cash processes, including Sales & Distribution, Billing, Pricing, Customer Master, Credit Management, and Financial Integration.
• Deep knowledge of SAP Customer Activity Repository (CAR) and its role within omnichannel retail and consumer commerce ecosystems.
• Proven experience designing solutions for B2C, D2C, omnichannel commerce, and consumer order fulfillment processes.
• Strong understanding of U.S. business processes and regulatory requirements, including sales tax, consumer sales, retail operations, and commercial fulfillment.
• Experience integrating SAP with modern commerce and customer platforms, particularly Shopify, Microsoft Dynamics 365, CRM platforms, payment gateways, and logistics providers.
• Expertise with integration technologies including REST APIs, OData, SAP BTP, SAP Integration Suite, Event-Driven Architecture, Middleware, and EDI.
• Strong understanding of cloud-based architectures, microservices, security principles, and enterprise integration patterns.
• 8+ years of experience in SAP solution architecture, enterprise application architecture, or digital commerce solution design.
• 5+ years of experience architecting Order-to-Cash and customer-facing commerce solutions in B2C, D2C, retail, or consumer products environments.
• Demonstrated experience leading large-scale SAP transformation, digital commerce, or omnichannel initiatives.
• Experience working in complex, highly integrated enterprise environments with multiple platforms and vendors.
• Bachelor's degree in Information Technology, Computer Science, Engineering, Business Information Systems, or related field.

Preferred Qualifications

• Certifications:
  • SAP S/4HANA Solution Architecture
  • SAP CAR
  • SAP Integration Suite / SAP BTP
  • TOGAF, SAFe Architect, or equivalent architecture certification

Annual Base Salary Range: $120,000 - $150,000

What We Offer

• Competitive base salary, annual bonus (applicable based on level of position), great medical, dental and vision coverage, 401k with a generous company match, incredible wellness benefits, commuter benefits, pet insurance, generous PTO, and much more!
• Implementation of Smart Work, a hybrid model (3 days in office) that promotes flexibility in the workplace.
• Freedom to define your future and ours – empowerment to take risks, experiment and explore.
• Inclusive, diverse culture where everyone’s contribution is respected.
• Opportunity to pursue ambitions and develop skills with a global business and endless opportunities to progress.
• Pride in delivering our promise to society: to improve the lives of millions of smokers.

PMI is an Equal Opportunity Employer.

PMI is headquartered in Stamford, Conn., and its U.S. affiliates have more than 3,000 employees.