Solution Architect, Loyalty

Circle K; Charlotte (NC); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Competitive salary with annual bonus

Comprehensive benefits package (health

Employee stock plan

Tuition reimbursement

Job summary

Circle K is seeking a Solution Architect, Loyalty to lead architecture activities across loyalty engines, offer management systems, and related platforms. You will translate business needs into technical blueprints, monitor the technology portfolio, and drive a roadmap aligning with governance and standards.

Collaboration with product teams and external partners will be essential to deliver scalable solutions.

Qualifications

• Bachelor's degree in computer science, information-technology, engineering, system analysis or a related study, or equivalent experience
• Minimum of five years of experience in at least two IT solution development disciplines, including solution, application, technical or infrastructure architecture, network management, application development, middleware, database management or cloud development
• Exposure to multiple, diverse technologies, platforms, and processing environments
• Good understanding of strategic and emerging technology trends, and the practical application of existing and emerging technologies to new and evolving business and operating models
• Good understanding of product management, agile principles and development methodologies and capability of supporting agile teams by providing advice and guidance on opportunities, impact, and risks, taking account of technical and architectural debt
• Experience implementing an enterprise loyalty platform.
• Experience developing architecture blueprints, strategies, and roadmaps.
• Experience delivering presentations to senior-level executives and technical audiences.
• Excellent written and verbal communication skills
• Ability to work with developers in an outsourced environment.
• Ability to negotiate and resolve conflicts.
• Experience working in a relevant industry is helpful, but not required.

Responsibilities

• Interpret Business Needs: Translate customer journeys and business requirements into technical requirements and architectural blueprints; collaborate with product owners to maintain a robust architectural runway throughout the product lifecycle
• Assess Technology: Monitor portfolio for deficiencies, support end-of-life decisions, understand trends, analyze market implications, and assess business-IT environments for improvement
• Apply Technology: Lead design and evolution of architectures across applications/technologies; develop roadmaps from current to future state; guide projects with enterprise patterns; collaborate with business and tech leadership to ensure plans align with promises
• Provide Enterprise Guidance: Produce standards, reference models, and governance deliverables to support architectural governance; guide agile teams to align with enterprise architecture; define principles and patterns to ensure future-state alignment

Skills

Loyalty platform experience

Enterprise architecture

Solution design & blueprinting

Stakeholder collaboration

Cloud & integration

Executive presentations

Outsourced team collaboration

Education

Bachelor's degree in CS/IT/engineering

Job description

Solution Architect, Loyalty

Locations

• Nonstore B152 Charlotte NC
• Nonstore B040 Pensacola FL
• Nonstore B206 SAN ANTONIO TX
• Nonstore B049 Tampa FL
• Nonstore MCM Columbus IN

Full time

The Solution Architect, Loyalty proactively and holistically leads and supports architecture activities that guide the development and management of a portfolio of solutions under the Enterprise Architecture scope. Solutions include, but are not limited to, loyalty engines, o<er management systems, discount engines, promotional tools, communication platforms, content management systems, digital asset management systems, mobile apps, websites, personalization engines, recommendation engines, customer data platforms, master data platforms, in-store digital screens, erp, hrms, and pos.

The architect provides the necessary leadership, analysis and design tasks related to support the development of technology solutions to ensure that solutions meet business needs and align with architectural governance and standards.

What you will do

Here are just a few ways that you’ll help make journeys better as you demonstrate competencies across four key dimensions.

1.Interpret Business Needs

• Translates customer journeys and business requirements into technical requirements into business capability maps, value-stream maps, architectural blueprint and technology enablers to achieve business objectives and documents all solution architecture design and analysis work.
• Works closely with the product owners and product managers to ensure a robust architectural runway that can support future business requirements throughout the product lifecycle.
• Understands business drivers and business capabilities (future and current state) and determines corresponding enterprise solution designs and change requirements to drive the organization's targeted business outcomes.

2.Assess Technology

• Monitors the current-state solution portfolio to identify deficiencies through aging of the technologies used by the application, or misalignment with business requirements.
• Supports product managers in end-of-life product decisions to maintain, refresh or retire services, or systems, including applications, technologies, processes, and information.
• Understands emerging technology trends and disruptions and their practical application to enable new and evolving business and operating models.
• Analyzes the technology industry, competitors, and market trends, and determines their potential implications for a given solution.
• Analyzes the business-IT environment to detect critical deficiencies, legacy, and technical debt, and recommends solutions for improvement.
• Facilitates the evaluation and selection of software product standards and services, as well as the design of standard and custom software configurations.
• Consults with application and infrastructure development projects and products to fit systems or infrastructure to architecture and identify when it is necessary to modify designs to accommodate the solutions architecture.

3.Apply Technology

• Leads evaluation, design, maintenance, and evolution of the solution architecture across a group of specific business applications or technologies based on enterprise business strategy, business capabilities, value-streams, business requirements and enterprise standards.
• Manages and develops the architecture for a broader scope of projects or products, driving application architects and other technical resources that manage and design architecture for a single project or product or initiative.
• Develops a roadmap for the evolution of the enterprise solution portfolio from current to future state, as defined by the solutions architecture.
• Acts as a consultant on a broad range of technologies, platforms, and vendor o<erings to drive targeted business outcomes.
• Creates architectural designs to guide and contextualize solution development across products, services, projects, and systems, including applications, technologies, processes, and information.
• Works closely with business and technology leaders as well as project and product managers to ensure the execution of plans corresponds with what is being promised throughout the project or product lifecycle.
• Provides consulting support to application architects within agile teams to ensure the project or product is aligned with the overall enterprise architecture.

4.Provide Enterprise Guidance

• Provides deliverables like standard definitions, reference models and architecture designs to support architectural governance to assess the impact of new and ongoing technology investment on the business and IT estate.
• Supports a community of practice (CoP), guiding and helping agile teams and product owners to align with the overall enterprise architecture governance and assurance.
• Designs and directs the governance activities associated with ensuring solutions architecture assurance and compliance.Defines the principles, guidelines, standards, and solution patterns to ensure solution decisions are aligned with the enterprise's future-state architecture vision.

What you need

We want you to join our team! Here’s what we’re looking for.

• Bachelor's degree in computer science, information-technology, engineering, system analysis or a related study, or equivalent experience
• Minimum of five years of experience in at least two IT solution development disciplines, including solution, application, technical or infrastructure architecture, network management, application development, middleware, database management or cloud development
• Exposure to multiple, diverse technologies, platforms, and processing environments
• Good understanding of strategic and emerging technology trends, and the practical application of existing and emerging technologies to new and evolving business and operating models
• Good understanding of product management, agile principles and development methodologies and capability of supporting agile teams by providing advice and guidance on opportunities, impact, and risks, taking account of technical and architectural debt
• Experience implementing an enterprise loyalty platform.
• Experience developing architecture blueprints, strategies, and roadmaps.
• Experience delivering presentations to senior-level executives and technical audiences.
• Excellent written and verbal communication skills
• Ability to work with developers in an outsourced environment.
• Ability to negotiate and resolve conflicts.
• Experience working in a relevant industry is helpful, but not required.

What's in it for you

Our job openings in stores and o<ices allow you to grow quickly within a global company, while benefiting from a dynamic work environment that puts people first. wherever you are in your journey, we have a place for you. here are some of the attractive benefits we o<er:

• Competitive Salary plus annual bonus payment.
• Complete benefits packages (medical, dental, 401k, employee stock plan, etc.).
• People Perks which allows for great discounts on food and fuel.

• Work for a leading, innovative, and growing company in convenience stores operations.
• Fortune 500 company and a 2-time Gallup Exceptional Workplace Award Winner.
• Tuition reimbursement of $5,000 per year.
• Learning opportunities to develop new skills and to evolve professionally in a fast- growing company.

#LI-PG1

Circle K is an Equal Opportunity Employer.
The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company’s Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.

Our mission at Circle K is to make people's lives a little easier every day. Our global family of 150,000 people in over 17,300 stores and 27countries makes that possible for our millions of clients worldwide, which is why we are committed to helping them achieve their goals and grow with us. We set ourselves apart by our culture and values: in our people and their development, in serving others, what we've built and what we are striving to achieve. No matter where you come from or where you are heading in your career, there is a place for you to grow at Circle K. When you grow, we grow - together.