Solar Service Electrician

Sunrun Installation Services, Inc.; Grand Prairie (TX); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health insurance

401(k)

Paid time off

Tuition reimbursement

Professional development assistance

Vision insurance

Dental insurance

Life insurance

Health savings account

Employee discount

Parental leave

Opportunities for advancement

Retirement plan

AD&D insurance

Employee assistance program

Job summary

Sunrun Inc. is seeking a Service Electrician in Texas to perform advanced troubleshooting on residential PV and battery systems and to lead training for Field Service Technicians.

The role entails coordinating service schedules, supporting onboarding, and driving performance metrics in a fast-paced field environment. You will work with the Electrical Foreman and Branch Manager to allocate resources, ensure safety, and maintain quality across service and warranty projects.

Qualifications

• 3+ years of field construction or electrical experience required with at least 1 year of experience troubleshooting residential PV and battery systems.
• High School diploma is required
• PV design or PV electrical experience is required

Responsibilities

• Organize, lead, and maintain the warranty and service schedule.
• Coordinate with Electrical Foreman, Construction Supervisor and Branch Manager to allocate labor resources for service and warranty projects.
• Assist with training and development for Field Service Technicians and Field Communications Technicians.
• Lead regular meetings to align and train the local field service team on best practices
• Support onboarding and training of new field performance team members
• Exceed field performance KPIs including turnaround time, experience rating and dispatches completed

Skills

PV electrical experience

NEC knowledge

Electrical experience

Communication skills

Team player

Customer service

Education

High School diploma

Job description

At Sunrun, we’re on a mission to change the way the world interacts with energy, and we’re building a company and brand that puts power at the center of life. To do it, we’re designing a dynamic culture where employee development, well-being, and safety come first. It’s why we’ve become the #1 home solar and battery company in America. We’re unlike any other residential energy company. Our vertically integrated model gives us total control over every part of the energy lifecycle – from sale through installation and beyond – so you can find endless opportunities for growth. Come join a career you can grow in and a culture you can run with.Who We AreWe’re on a mission to make energy more reliable and affordable for more people. We provide an opportunity with storage and solar to help people access greater energy independence without the big upfront costs. Sunrun is the largest dedicated residential solar and storage company in the country and has a mission to bring stably priced resilient power to the masses.*About Sunrun*Since 2007, Sunrun has grown into America's #1 home solar and battery company. We got here by putting our people’s safety and growth first. That’s why we created the Power+ program: to invest in your skills. We train you to work across different teams—from qualifying homes for solar, to installing, to inspecting the final work, and servicing existing systems. This versatility helps limit reduced hours and enhances job security in an industry affected by seasons. It also means you can solve customer problems in one visit, keeping you safely off the road and moving your career forward.*Overview*The Service Electrician performs advanced troubleshooting and complex service diagnosis. This position is also responsible for training and developing other Field Performance team members.*ESSENTIAL DUTIES AND RESPONSIBILITIES** Organize, lead, and maintain the warranty and service schedule.* Work with the Electrical Foreman, Construction Supervisor and the Branch Manager to allocate labor resources to service and warranty projects as needed* Assist with training and development for Field Service Technicians and Field Communications Technicians.* Lead regular meetings to align and train the local field service team on best practices* Support the on-boarding and training of new members of the field performance team* Regularly exceed defined goals for field performance key performance indicators including but not limited to turnaround time, experience rating and average dispatches completed* Assist with other tasks including inspections and site audits when assigned*EDUCATION AND EXPERIENCE** 3+ years of previous field construction or electrical experience required with at least 1 year of experience troubleshooting residential pv and battery systems.* High School diploma is required* PV design or PV electrical experience is required*LICENSE AND CERTIFICATION REQUIREMENTS/PREFERENCES** TX Electrical Journeyman or Residential Wireman license preferred, but not required. Residential solar experience can be considered in place of electrical license.*SKILLS AND COMPETENCIES** Knowledge of the NEC and applicable codes and standards* Must be a motivated team player, looking to succeed* Proven track record of excellent customer service* Excellent verbal and written communication skills* Excellent organizational and time management skills* Strong computer skills* Electrical/PV Installation Knowledge: Working knowledge of current NEC codes. Ability to interpret single line drawings and PV systems from roof to meter. Demonstrates knowledge of electrical principles as it pertains to solar interconnection/tie-in and code and how PV systems operate. Understands interconnection activities. Understands basic construction principles.* Safety: Adheres to company safety policies and procedures including ability to identify and report safety hazards, and the ability to encourage others to work safely* Customer Service: Ability to establish rapport, build relationships and loyalty with external and internal customers and coworkers, and remains tactful when communicating* Results Driven: Proven ability to meet deadlines and key metrics. Works independently, as a team player, and drives results in a fast paced, team based environment. Must be willing to assist teammates and build strong relationships to achieve company and department goals* Problem Solving: Solid logical decision making and troubleshooting skills with the ability to problem solve in a timely and effective manner. Exercises good judgment. Takes ownership of issues or questions and will escalate problems to the appropriate persons and follow up accordingly with the customer. Knows when to involve supervisors*PHYSICAL DEMANDS** Ability to transport materials and equipment to complete assigned job tasks (up to 50 pounds frequently and up to 100 pounds with assistance)* Ability to work on rooftops with various angles and surfaces which requires frequent bending, twisting, squatting, climbing, kneeling, crawling, turning, standing, and balance* Ability to climb ladders* Ability to work in outdoor weather conditions including but not limited to: excessive noise, extreme heat, extreme cold, wet environment, and humidity* Ability to frequently utilize hand functions requiring fine motor skills, including but not limited to: fine manipulation, grasping, and pinching* Ability to work within the safe range of equipment such as ladders, fall protection harnesses and other personal protective equipment* Ability to work and maintain balance on roofs and other areas of height* Ability to work in the sun and possibly low light conditions* Ability to walk on rafters, roof tiles, and roof shingles without damage* Ability to distinguish colors such as red, black, yellow, white, green* Ability to work in confined spaces such as attics, basements, and crawl spaces which requires kneeling and crouching* Ability to hear verbal commands and warnings* Ability to work with chemicals using appropriate protections*DISCLAIMER*This description indicates the general nature and level of the qualifications and duties required of employees in this job classification, as well as the essential functions a person must be able to perform to do this job. It is not designed to be a comprehensive inventory of all duties and qualifications required of employees assigned to this job.Sunrun Inc. and its subsidiaries are equal opportunity employers and make employment decisions on the basis of merit and business need. We hire without consideration to race, color, religion, citizenship, political activity or affiliation, marital status, age, national origin, ancestry, disability, veteran status, sexual orientation, gender identity, gender expression, sex or gender, or any other basis protected by law.*Recruiter:*Arielle Creagan ([e-mail])_Please note that the compensation information is made in good faith for this position only_. _It assumes that the successful candidate will be located in markets within the United States that warrant the compensation. Please speak with your recruiter to learn more.__Starting salary/wage for this opportunity:_$30.51 to $40.67Compensation decisions will not be based on a candidate's salary history. You can learn more here.This job description outlines the primary responsibilities, some essential job functions, and qualifications for the role. It may not include all essential functions, tasks, or requirements. If you are a qualified individual with a disability and you need reasonable accommodation during the hiring process or to perform this role, please contact us at [e-mail] is proud to be an equal opportunity employer that does not tolerate discrimination or harassment of any kind. We believe that empowering people and valuing their differences are essential for our mission of connecting people to the cleanest energy on earth. Learn more here: EEO | SunrunBenefits:* 401(k)* 401(k) matching* AD&D insurance* Dental insurance* Employee assistance program* Employee discount* Health insurance* Health savings account* Life insurance* Opportunities for advancement* Paid time off* Parental leave* Professional development assistance* Referral program* Retirement plan* Tuition reimbursement* Vision insuranceWork Location: In person