Sofware Development Manager, Ring Agent Platforms

Amazon; Boston (MA); On-site; USD 184,900 - 250,200; Full time

Benefits offered by this job

Comprehensive health insurance

401(k) matching

Paid time off

Job summary

Amazon is seeking a Software Development Manager for its Ring Agent Platforms team in Boston, MA. This role involves leading a team of engineers to develop an AI platform for autonomous agents. Candidates should have extensive management and technical experience, particularly in multi-tier web services, as well as familiarity with agentic AI technologies. The position offers a competitive salary range of $184,900 to $250,200 annually, along with comprehensive benefits and stock options.

Qualifications

• 3+ years of engineering team management experience.
• 7+ years working directly within engineering teams.
• 3+ years of designing or architecting systems.

Responsibilities

• Lead a team building an AI platform.
• Ensure successful multi-agent system deployment.
• Collaborate with product and engineering partners.

Skills

Engineering team management

Architecting new systems

Defining multi-tier web services

Tools

Agentic AI development IDE

Amazon Bedrock

LLMs evaluation

Job description

Sofware Development Manager, Ring Agent Platforms

Job ID: 10411159 | Amazon.com Services LLC

We are looking for a Manager of Software Development to lead a team of engineers building an AI platform that enables organizations to design, compose, and deploy autonomous AI agents that collaborate with each other and with humans to execute complex workflows – from code generation and analysis to decision‑making and task orchestration across enterprise systems. The platform sits at the frontier of agentic AI and includes multi‑agent coordination, tool use, retrieval‑augmented generation, conversational interfaces, and scalable job execution. Its underlying architecture is cloud‑native and polyglot, spanning real‑time APIs, event‑driven compute, analytics pipelines, and integrations with large language models.

As the engineering manager, you will own the delivery of this platform, build and mentor a high‑performing team of software developers, and collaborate with product and engineering partners to push the boundaries of what multi‑agent systems can do in production. This role is for someone energized by the rapid evolution of AI, comfortable navigating ambiguity, and driven to ship systems that meaningfully change the way people work.

About the team

The Agent Platform Organization spans data engineering, business intelligence, applied science, and agentic AI. The organization contains three primary groups: core data platforms, tooling and pipeline infrastructure; AI/ML models, business analytics, shared data models, product analytics, and strategic science initiatives; and a team focused on building a multi‑agent AI platform that enables teams to compose, deploy, and orchestrate autonomous agents at scale. Capacity is balanced across direct business support, strategic development, and operational health.

Basic Qualifications

• 3+ years of engineering team management experience
• 7+ years working directly within engineering teams
• 3+ years of designing or architecting new and existing systems (design patterns, reliability, and scaling)
• 8+ years of leading the definition and development of multi‑tier web services
• Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
• Experience partnering with product or program management teams

Preferred Qualifications

• Experience communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
• Experience recruiting, hiring, mentoring, coaching, and managing teams of software engineers to improve their skills
• Familiarity with at least one agentic AI development IDE
• Familiarity with Strands Agents, Amazon Bedrock, and Bedrock AgentCore
• Understanding of multi‑agent patterns (swarm, graph, workflow) and the A2A protocol
• Familiarity with evaluation of LLMs and AI agents
• Knowledge of responsible AI practices and the use of guardrails
• Familiarity with observability and debugging within AI platforms

Los Angeles County applicants: Job duties for this position include working safely and cooperatively with other employees, supervisors, and staff; adhering to standards of excellence despite stressful conditions; communicating effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and following all federal, state, and local laws and company policies. Criminal history may have a direct adverse effect on some of the material job duties. The duties listed above also include the abilities to adhere to company policies, exercise sound judgment, manage stress, and safeguard business operations. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on experience, qualifications, and location. Amazon also offers comprehensive benefits, including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and optional supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, CA, Hawthorne – 184,900.00 – 250,200.00 USD annually

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.