Software Technician 2/3 - Melbourne FL

VetJobs; Melbourne (FL); Vor Ort; USD 44.000 - 74.000; Vollzeit

Benefits dieser Stelle

Health insurance

9/80 work schedule

401(k) matching program

Paid time off (PTO)

Zusammenfassung

Northrop Grumman is seeking a Software Technician for the Melbourne, FL location to support Enterprise-wide applications. This on-site, full-time role requires working within classified programs and maintaining system integrity across environments.

The ideal candidate has at least a high school diploma with related experience, security clearance eligibility, and hands-on Jira/JSM/Confluence/Bitbucket expertise. AWS certification and 8140 qualifications are preferred.

Qualifikationen

• Bachelor's degree preferred; minimum high school diploma with relevant experience.
• Strong communication skills and ability to work with diverse stakeholders.
• Experience with ticket-system troubleshooting and incident resolution.

Aufgaben

• Support and maintain Enterprise-wide applications.
• Resolve incidents and ensure documentation of fixes.
• Coordinate system maintenance and deployment activities.
• Ensure compliance with standards and participate in testing.
• Collaborate with teams to implement system fixes across environments.
• Work on multiple classified programs and manage priorities.

Kenntnisse

Verbal and written communication

Project management

Troubleshooting

Ausbildung

Bachelor's degree

Tools

Atlassian Suite (Jira, JSM, Confluence, Bitbucket)

Jobbeschreibung

Job Description

Our organization works with partner companies to source qualified talent for their open roles. This position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post. At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work — and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history. At the heart of Defining Possible is our commitment to missions. In rapidly changing global security environments, Northrop Grumman brings informed insights and secure technological solutions to enable strategic objectives. We’re looking for innovators who can help us keep building on our wide portfolio of secure, affordable, integrated, and multi-domain systems and technologies that fuel those missions. By joining in our shared mission, we will support yours by expanding your personal network and developing skills, whether you are new to the field or an industry thought leader. At Northrop Grumman, you will have the resources, support, and team to do some of the best work of your career.

Position Overview

The Northrop Grumman CIDO team is seeking a Software Technician to join our Enterprise-wide Applications team. The selected candidate will be required to work on-site, full-time at our Melbourne, FL location. Note: Due to the classified nature of the work being performed, this position does not offer any virtual or telecommute working options.

Responsibilities

• Serve as an software technician supporting Enterprise-wide applications.
• Support, maintain, and resolve incidents in systems and their associated applications.
• Participate in planning and execution of system maintenance and upgrade deployments.
• Ensure adherence to software compliance standards and internal procedures.
• Perform or support testing and maintenance of systems, ensuring documentation of all corrections and changes.
• Conduct root cause analysis and debug issues across multiple environments.
• Collaborate with technical teams to develop, test, and implement system fixes.
• Support project management activities and ticket troubleshooting across multiple classified programs.
• Work effectively as a self-starter within a geographically distributed team.
• Support multiple projects concurrently based on priority.
• Demonstrate strong analytical and problem-solving skills in a fast-paced environment.

This position may filled at a higher level based on the qualifications listed below.

Minimum Education Required

Bachelors

Basic Qualifications For Level 2

• High School diploma and 2 years related experience.
• Must meet current US Government 8140 requirements such as CompTIA Security+, CISSP, or a similar network/security certification.
• Current AWS Certification (e.g., AWS Cloud Practitioner).
• Ability to obtain and maintain a US Government Secret level security clearance.
• Basic troubleshooting experience in software and/or systems environments.
• Experience with the Atlassian Suite, including Jira, Jira Service Management (JSM), Confluence, and Bitbucket.
• Experience with ticket-system troubleshooting and incident resolution.

Basic Qualifications For Level 3

• High School diploma and 4 years related experience.
• Must meet current US Government 8140 requirements such as CompTIA Security+, CISSP, or a similar network/security certification.
• Current AWS Certification (e.g., AWS Cloud Practitioner).
• Ability to obtain and maintain a US Government Secret level security clearance.
• Basic troubleshooting experience in software and/or systems environments.
• Experience with the Atlassian Suite, including Jira, Jira Service Management (JSM), Confluence, and Bitbucket.
• Experience with ticket-system troubleshooting and incident resolution.

Preferred Qualifications

• Excellent verbal and written communication skills, with the ability to interact effectively with technical and non-technical stakeholders.
• Hands-on experience with Jira Service Management (JSM) as a ticketing system.
• Project management experience (formal or informal), including task tracking, status reporting, and coordination across teams.

We offer flexible work arrangements, phenomenal learning opportunities, exposure to a wide variety of projects and customers, and a very friendly team environment. At Northrop Grumman, we are on the cutting edge of innovation. Our diverse portfolio of programs means there are endless paths to cultivate your career. We also offer exceptional benefits/healthcare, a 9/80 work schedule, and a great 401k matching program. Come join us!

Primary Level Salary Range: $44,400.00 - $74,000.00

Secondary Level Salary Range: $52,700.00 - $87,900.00

The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.

Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.

City: Melbourne

State: Florida

Job Category: Cybersecurity

Job Code: _Manager Manager

Affiliate Sponsor: Northrop Grumman