Software Quality Engineer - Test Automation

SupportFinity™; Austin (TX); Hybrid; USD 80,000 - 100,000; Full time

Benefits offered by this job

Comprehensive benefits package

Life and health insurance

Retirement plans

Vacation and holidays

Job summary

SupportFinity™ in Austin, TX, is seeking a Software Quality Engineer - Test Automation who will build intelligent automation frameworks for Resideo’s connected home solutions. The ideal candidate will have hands-on experience with AI-driven testing tools and automation frameworks.

This role includes designing test strategies, maintaining automated scripts, and ensuring coverage across various platforms while collaborating closely with cross-functional teams in a hybrid work environment.

The position offers a comprehensive benefits package and opportunities to work with cutting-edge technologies.

Qualifications

• 2+ years of experience in software quality engineering with a focus on automation.
• 1+ year of experience working in Agile/Scrum environments.
• Experience testing SaaS solutions.
• Hands-on experience with AI agents and Model-Centric Platforms for test automation.

Responsibilities

• Design and maintain test strategies and plans based on product requirements.
• Maintain automated test scripts using tools such as Selenium and Appium.
• Ensure test coverage across web, mobile (iOS/Android), and API platforms.
• Identify and report issues using tools like JIRA.

Skills

AI-driven testing tools

Selenium

Automation frameworks

Agile/Scrum

Java

Python

JavaScript

Postman

AWS

CI/CD tools

Tools

JIRA

Appium

Playwright

Cypress

TestNG

Job description

Software Quality Engineer - Test Automation

Resideo is seeking a forward-thinking Software Quality Engineer - Test Automation to join our team in Austin, TX. This role is focused on building intelligent, scalable automation frameworks that ensure the reliability and performance of Resideo’s connected home solutions. The ideal candidate will bring hands‑on experience with AI‑driven testing tools, AI agents, and Model‑Centric Platforms (MCP) to elevate our automation capabilities.

Job Duties

Test Strategy & Planning

• Design and maintain test strategies and plans based on product requirements.
• Define and document test cases for functional, performance, and integration testing.

Automation Development & Execution

• Maintain automated test scripts using tools such as Selenium, Appium, Playwright, Cypress, JUnit, and TestNG.
• Leverage AI agents and MCPs to optimize test coverage, execution, and data synthesis.
• Continuously enhance automation frameworks, incorporating AI and machine learning tools.

Product Validation

• Ensure test coverage across web, mobile (iOS/Android), and API platforms.
• Validate system reliability, scalability, and performance through automated end‑to‑end testing.

Defect Tracking & Resolution

• Identify and report issues using tools like JIRA.
• Collaborate with development teams to resolve defects and verify fixes.

Cross‑Functional Collaboration

• Work closely with developers, product managers, and quality engineers to ensure high‑quality deliverables.
• Participate in Agile ceremonies and contribute to continuous improvement initiatives.

Documentation & Compliance

• Maintain clear documentation including test cases, results, and release notes.
• Ensure adherence to internal quality standards and compliance processes.

Requirements

• 2+ years of experience in software quality engineering with a focus on automation.
• 1+ year of experience working in Agile/Scrum environments.
• Experience testing SaaS solutions (Shopify experience is a plus).
• Experience using AI‑based testing tools or frameworks (e.g., Testim, Mabl, Functionize).
• Hands‑on experience with AI agents and Model‑Centric Platforms (MCP) for test automation and data analysis.
• Ability to work in‑office three days/week (Tue/Wed/Thu) in adherence with our required hybrid work environment.

We Value

• Experience in highly rigorous engineering environments or equivalent applied industry experience demonstrating analytical problem‑solving at a top‑tier technical level.
• Experience with cloud platforms such as AWS, Azure, or Google Cloud.
• Proficiency in scripting with Java, Python, or JavaScript.
• Experience with automation tools such as Selenium, Appium, Playwright, or Cypress.
• API testing experience using Postman or Swagger.
• Familiarity with CI/CD tools such as Jenkins, GitLab CI, or CircleCI.
• Understanding of cloud infrastructure, wireless data transmission, and sensor technologies.
• Awareness of UX/UI principles and product security best practices.
• Strong analytical and communication skills.
• Ability to thrive in a fast‑paced, agile environment with globally distributed teams.

What’s In It For You

• Be part of a global leader in smart home innovation.
• Work on cutting‑edge technologies that impact millions of homes worldwide.
• Collaborate with passionate professionals in a culture that values quality, innovation, and continuous learning.
• Help shape the future of connected living through intelligent automation and AI‑driven quality engineering.
• Resideo provides a comprehensive benefits package, including life and health insurance, life assistance program, accidental death and dismemberment insurance, disability insurance, retirement plans, vacation, and holidays.

Equal Opportunity Employer

Resideo is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. Resideo complies with applicable equal employment laws in all countries where we do business.

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