Software Quality Assurance (QA) Analyst

Context 4 Healthcare, Inc.; Naperville (IL); On-site; USD 65,000 - 85,000; Full time

Job summary

Context 4 Healthcare, Inc. in Naperville, IL is seeking a QA Analyst to join our team, responsible for testing healthcare benefit applications and data products, working with developers, business analysts, and QA peers.

The ideal candidate has 3–5 years of software testing experience, knowledge of SDLC, and experience with SQL Server and Microsoft Office; healthcare domain experience is preferred. This is a full-time, on-site position at our Naperville headquarters.

Qualifications

• BS in Computer Science or equivalent experience.
• 3–5 years of software testing experience, including test plan creation.
• Healthcare industry experience preferred, especially medical claim processing.
• Experience with SDLC and testing cloud-based applications.
• Proficient with SQL Server, Microsoft Access, and Excel.
• Strong written and verbal communication skills.

Responsibilities

• Analyze business and functional specifications to develop test plans and cases.
• Perform functional, integration, system, regression, and data validation testing of healthcare applications and data products.
• Perform API testing.
• Perform secure file-transfer testing.
• Escalate and troubleshoot with Context Client Success and Development teams.
• Manage multiple projects simultaneously.
• Collaborate with developers, business analysts, and QA analysts.

Skills

Communication skills

SDLC knowledge

Test plan creation

Education

Bachelor's degree in Computer Science or equivalent experience

Tools

SQL Server

Microsoft Access

Microsoft Office

Job description

Context 4 Healthcare, Inc. (Context) is a world class employer where ingenuity and passion are welcomed. We are a market leader in healthcare claims compliance, reimbursement, and regulatory solutions. Context is looking for individuals who want to work for an organization that values excellent employees, workplace diversity, ethical conduct, and superior customer service and one that offers challenging opportunities. We value our employees, clients and partners and dedicate our efforts to their success.

Candidates must be authorized to work in the United States. Context chooses not to employ people who require sponsorship for an employment visa, such as an H-1B visa.

This is a full-time position requiring physical presence in our Naperville headquarters, working collaboratively with developers, business analysts, and other QA analysts.

Job Responsibilities

The QA Analyst will report to the Senior QA Manager and is a representative of the customer base in the Context office. The QA Analyst is a multi-faceted role that includes understanding and contributing to functional specifications, developing test plans, testing healthcare benefits applications, and healthcare data products. The QA Analyst will work in a collaborative team environment and work independently as well. The candidate must be capable of managing multiple priorities, multi-tasking, managing their own time, and supporting several projects simultaneously.

Responsibilities of the QA Analyst will include but are not limited to:

• Analyze business and functional specifications, developing comprehensive test plans and test cases.
• Perform functional, integration, system, regression, and data validation testing of healthcare applications and healthcare data products.
• Perform API testing.
• Perform secure file-transfer testing.
• Handle escalation from Context Client Success and Development teams along with performing troubleshooting of the situation.
• Handle a broad range of Context products.
• Assist in the completion of documentation and procedures.

Job Qualifications

• This position is located in Context’s Naperville, Illinois office. It is not available for remote employment.
• BS in Computer Science or equivalent experience.
• The candidate should have a minimum of 3-5 years of software testing experience, including independent creation of test plans.
• Working experience in healthcare industry is preferred, especially medical claim processing experience.
• Extensive experience with Microsoft Office modules, Microsoft Access, and SQL Server.
• Experience in and solid understanding of Software Development Life Cycle activities.
• The individual must have experience testing cloud-based applications, with healthcare benefits cloud-based applications highly preferred.
• Knowledge of CPT/ICD terminology is preferred.
• Possesses good communication skills, both verbally and written.

Resumes not meeting these requirements will not be considered.

We offer a competitive compensation package, benefits and the opportunity to grow with our business.