Software Quality Assurance Engineer I

Brightstar Lottery; Madison (WI); Hybrid; USD 40,000 - 103,000; Full time

Job summary

Brightstar is seeking a Software Quality Assurance Engineer I for its Madison, WI site to perform system testing, develop test documentation, and mentor junior QA resources. The role involves working with software and operations teams, tracking defects, and maintaining test environments in a hybrid work setting.

The position requires a four-year degree (CS preferred) and 3-5 years of related experience, with knowledge of SEI/CMM/ITIL frameworks being advantageous.

Qualifications

• Four-year degree or equivalent, preferably in computer science.
• 3-5 years related experience.
• SEI / CMM / ITIL framework knowledge suggested.

Responsibilities

• Develops test documentation, performs system testing, and secures, organizes, and maintains test environment.
• Records, reports, and tracks defects to accurately depict the status of the system.
• Trains Junior site resources as needed
• Medium complexity-Quality Assurance. Has an understanding and can handle most testing activities. Is able to handle the majority of all testing activities independently, seeking guidance if needed. Site based QA, influence limited to interface with Software Development teams in other locations.
• Complexity of applications; constant change in customer requirements.
• Job Reports to Site Operations Manager / TSM
• Job Reports to (indirect) Process and Quality Leads (PM/ DTL, ADM)
• Indirect Reports (influenced) Site Operations.
• Extent decisions governed by procedures or referred up: Follows established site and corporate policies and procedures. Helps develop site QA procedures, test plans and checklists. Works under limited supervision. All key decisions governed by policy or referred to superior.
• Standard requirements for research and analyses: regular analysis of data.
• Opportunity and consequence of typical errors (supervision): Errors are usually correctable with additional resources. Regular opportunity of error, moderate supervision/ policy guidance.
• Frequency and complexity of internal business contacts: Frequent contacts with software and operations department,
• Frequency and complexity of external business contacts: Frequent and day to day contact with the local site customer.
• Writes and records local RFSS's and TIR's helps in defining and reviews of site software specifications and assist local staff in operations procedure development.
• Other duties as assigned.

Skills

System testing

Test documentation

Defect tracking

QA mentoring

Education

Four-year degree or equivalent (CS preferred)

3-5 years related experience

SEI / CMM / ITIL knowledge suggested

Job description

Software Quality Assurance Engineer I

Location:

Madison, WI, US, 53718

Requisition ID: 19746

Brightstar is an innovative, forward-thinking global leader in lottery that builds on our renowned expertise in delivering secure technology and producing reliable, comprehensive solutions for our customers. As a premier pure play global lottery company, our best-in-class lottery operations, retail and digital solutions, and award-winning lottery games enable our customers to achieve their goals, fulfill player needs and distribute meaningful benefits to communities. Brightstar has a well-established local presence and is a trusted partner to governments and regulators around the world, creating value by adhering to the highest standards of service, integrity, and responsibility. Brightstar has approximately 6,000 employees. For more information, please visit www.brightstarlottery.com .

Responsibilities

Candidate will be responsible for performing system testing activities. QA Analyst; Generates test documentation and executes tests to verify that the system performs as required. Works independently, and mentors junior resources.

• Develops test documentation, performs system testing, and secures, organizes, and maintains test environment.

• Records, reports, and tracks defects to accurately depict the status of the system.

• Trains Junior site resources as needed

• Medium complexity-Quality Assurance. Has an understanding and can handle most testing activities. Is able to handle the majority of all testing activities independently, seeking guidance if needed. Site based QA, influence limited to interface with Software Development teams in other locations.

• Complexity of applications; constant change in customer requirements.

• Job Reports to Site Operations Manager / TSM

• Job Reports to (indirect) Process and Quality Leads (PM/ DTL, ADM)

• Indirect Reports (influenced) Site Operations.

• Extent decisions governed by procedures or referred up: Follows established site and corporate policies and procedures. Helps develop site QA procedures, test plans and checklists. Works under limited supervision. All key decisions governed by policy or referred to superior.

• Standard requirements for research and analyses: regular analysis of data.

• Opportunity and consequence of typical errors (supervision): Errors are usually correctable with additional resources. Regular opportunity of error, moderate supervision/ policy guidance.

• Frequency and complexity of internal business contacts: Frequent contacts with software and operations department,

• Frequency and complexity of external business contacts: Frequent and day to day contact with the local site customer.

• Writes and records local RFSS's and TIR's helps in defining and reviews of site software specifications and assist local staff in operations procedure development.

• Other duties as assigned.

Qualifications

• Four-year degree or equivalent, preferably in computer science

• 3-5 years related experience

• SEI / CMM / ITIL framework knowledge suggested.

Success Profile

• Leading Complexity
• Leading People
• Leading the Business
• Leading Self

#LI-JM1

#LI-HYBRID

At Brightstar, we consider a wide range of factors in determining compensation, including background, skills, experience, and work location. These factors can cause your compensation to vary. The estimated starting compensation range is $39,848 - $103,002. The actual pay offered may end up being higher or lower. The Company will comply with all local pay requirements and collective bargaining agreements, where applicable.

Base pay is only one part of our Total Rewards program. Sales roles may be eligible for commission payments, while other roles are eligible for discretionary bonuses. In addition, we offer employees a 401(k) Savings Plan with Company contributions, health, dental, and vision insurance, life, accident, and disability insurance, tuition reimbursement, paid time off, wellness programs, identity theft insurance, and participation in our Employee Referral Bonus Program, which rewards eligible employees for helping bring great talent to Brightstar. For details on referral bonus eligibility and program guidelines, visit our Employee Referral Bonus Program Policy (https://myhr.employee.eu.people-doc.com/articles/global-talent-acquisition-global-employee-referral-program-policy). Note: programs are subject to eligibility requirements.

Immigration sponsorship is not available for this role.

All Brightstar employees have a role in information security. Annual training will be assigned and required as appropriate.

IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, and to creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged. IGT is an equal opportunity employer. We provide equal opportunities without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, pregnancy, marital status, national origin, citizenship, covered veteran status, ancestry, age, physical or mental disability, medical condition, genetic information, or any other legally protected status in accordance with applicable local, state, federal laws or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted.