Software Quality Assurance Engineer

Paoli Group; San Juan (PR); Hybrid; USD 95,000 - 130,000; Full time

Benefits offered by this job

Health Insurance

Paid Time Off (PTO)

Christmas Bonus, as applicable

Professional Development Support

Flexible Hybrid Work Arrangement

Job summary

Paoli Group is seeking a Senior QA Engineer to elevate QA processes, automation, and collaboration across our product teams. You will design strategies, build automation, and deliver stakeholder-ready QA artifacts to ensure quality across APIs, web apps, and integrations.

You will work with Developers, Product Owners, and QA teammates in a hybrid environment, applying best practices in testing, documentation, and AI-assisted approaches to improve efficiency and reliability.

Qualifications

• 3+ years in QA engineering, testing, or software validation.
• Proven experience creating test plans, strategies, cases, defect reports, QA summaries.
• Proficiency in at least one modern test automation framework (Playwright, Cypress, Selenium).
• Experience with API testing and automation (REST, auth flows, data validation).
• Hands-on experience integrating tests into CI/CD pipelines (GitHub Actions, GitLab CI, Jenkins).
• Strong understanding of SDLC, agile delivery, and QA methodologies.
• Experience with test management and documentation tooling (TestRail, XRay, Zephyr, qTest).
• Analytical skills to isolate issues, define scope, and communicate clearly.
• Excellent written and oral English and Spanish communication.

Responsibilities

• Design and improve QA processes: test strategies, standards, templates, naming conventions, and repeatable workflows.
• Build and execute test plans aligned with requirements, risks, and delivery timelines.
• Create and maintain test cases with clear steps, expected results, and acceptance criteria coverage.
• Perform end-to-end testing across functional, regression, exploratory, API/services, and basic performance testing.
• Design and build automated test frameworks for web apps, APIs, and cross-system integrations.
• Write and maintain automated test suites and integrate them into CI/CD pipelines.
• Identify opportunities to leverage AI to improve testing workflows and defect detection.
• Document defects with reproduction steps, evidence, and impact analysis.
• Collaborate with developers and stakeholders to clarify requirements and improve testability.
• Produce stakeholder-ready QA artifacts: test execution summaries, release readiness notes, risk/coverage insights.
• Share QA best practices with the team and participate in DoD quality gates.
• Continuously improve QA processes and automation coverage.

Skills

QA engineering

Test automation

API testing

CI/CD integration

Test planning

Documentation

Bilingual EN/ES

SDLC knowledge

Education

CS/Engineering degree

Tools

Playwright

Cypress

Selenium

TestRail

XRay

Zephyr

qTest

GitHub Actions

GitLab CI

Jenkins

Job description

We are looking for a Senior QA Engineer who brings deep expertise in both quality assurance processes and test automation, someone who can elevate how we build, test, and ship software.

In this role, you will work alongside our QA team. You'll design test strategies, establish standards, build and maintain test automation, and produce the stakeholder‑ready documentation our clients depend on.

Responsibilities

• Design and improve QA processes: test strategies, standards, templates, naming conventions, and repeatable execution workflows.
• Build and execute test plans aligned with requirements, risks, and delivery timelines.
• Create and maintain test cases with clear steps, expected results, and acceptance criteria coverage.
• Perform end‑to‑end testing across functional, regression, exploratory, integration (APIs/services), and basic performance/smoke validation.
• Design and build automated test frameworks for web applications, APIs, and cross‑system integrations.
• Write and maintain automated test suites and integrate them into CI/CD pipelines.
• Identify opportunities to leverage AI technologies and tools to improve testing workflows, test generation, and defect detection.
• Identify, document, and validate defects with high‑quality reproduction steps, evidence, and impact analysis.
• Collaborate with developers, product owners, and stakeholders to clarify requirements and improve testability early in the cycle.
• Produce stakeholder‑ready QA artifacts: test execution summaries, release readiness notes, risk/coverage insights, and audit evidence.
• Share knowledge and best practices with the QA team to raise the overall quality bar.
• Participate in agile ceremonies, provide QA estimates, and help define and enforce Definition of Done (DoD) quality gates.
• Continuously improve QA processes and automation coverage, reduce friction, increase reliability, and scale testing capabilities.

Requirements

• 3+ years of experience in QA engineering, testing, or software validation.
• Proven experience creating test plans, test strategies, test cases, defect reports, and QA summaries.
• Proficiency in at least one modern test automation framework: Playwright, Cypress, Selenium, or similar.
• Experience with API testing and automation (REST, auth flows, data validation).
• Hands‑on experience integrating tests into CI/CD pipelines (GitHub Actions, GitLab CI, Jenkins, or similar).
• Strong understanding of SDLC, agile delivery, and QA methodologies.
• Experience with test management and documentation tooling (e.g., TestRail, XRay, Zephyr, qTest, or similar).
• Solid analytical skills: ability to isolate issues, define scope and impact, and communicate clearly.
• Strong communication and writing skills - you’ll produce stakeholder‑ready QA output.
• Excellent written and oral communication skills in both English and Spanish.

Preferred

• Experience with performance testing tools (k6, JMeter, Artillery, or similar).
• Experience leveraging AI technologies to enhance QA workflows, for example including AI‑assisted test generation, automated defect triage, or integrating AI tools into the testing pipeline.
• Understanding of test architecture: page object models, data‑driven testing, fixture management, parallel execution.
• Experience working on regulated, audit‑heavy projects where test evidence and traceability matter.
• Experience with accessibility testing, security testing basics, or DevSecOps practices.
• Familiarity with containerized test environments (Docker).
• Degree in Computer Science, Engineering, or any related field.

What We Offer

• Impactful Work - Build and improve digital solutions that support meaningful initiatives across the public and private sectors.
• Competitive Compensation - Salary based on experience, skills, responsibilities, and overall qualifications.
• Innovative Environment - Work with modern technologies, automation, cloud platforms, and emerging AI tools in an environment that values continuous improvement.
• Professional Growth - Opportunities to expand your technical expertise, take ownership of meaningful initiatives, and grow into broader engineering responsibilities.
• Collaborative Engineering Culture - Work closely with engineers, QA professionals, product stakeholders, and technical leadership in a team that values quality, ownership, and practical problem‑solving.
• Health Insurance
• Paid Time Off (PTO)
• Christmas Bonus, as applicable
• Professional Development Support
• Flexible Hybrid Work Arrangement

Equal Opportunity Employer

• We are an equal‑opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.