Software Program Manager

Schneider Electric; Nashville (TN); On-site; USD 102,000 - 152,000; Full time

Job summary

Schneider Electric in the United States is seeking a Software Program Manager to join the Channel Partner Software organization to lead digital/software efforts related to our OEM partner enablement program—an extremely high-visibility NAM initiative.

This role collaborates with digital teams and hardware stakeholders, establishes visibility, surfaces risks, drives accountability, and aligns multiple teams toward program milestones, planning, and governance, including PI planning and

Qualifications

• 7+ years of experience in project management or program management, coordinating complex, cross-functional technology or digital programs.
• Strong facilitation skills for planning sessions, workshops, governance meetings, and executive status reviews.
• Experience with Agile delivery practices and PI planning.

Responsibilities

• Develop and maintain an integrated view of major initiatives, milestones, and releases across the program.
• Coordinate commitments and dependencies across digital teams and hardware and business stakeholders.
• Lead PI planning and related preparation, facilitation, and follow-up activities.
• Maintain program governance artifacts and resolve cross-functional blockers.
• Proactively communicate status, risks, decisions, and changes to stakeholders.

Skills

Strong facilitation skills

Strong written and verbalcommunication

Experience with Agile delivery

Cross-functional collaboration

Education

PMP, PgMP, SAFe or equivalent credential

Tools

Confluence

Jira

Microsoft Teams

PowerPoint

Excel

Job description

Position Summary

TheSoftwareProgram Manager will work as part of the Channel Partner Software organization to provide cross-functional program leadership fordigital/softwareeffortsrelated to ourOEM partner enablement program – an extremelysignificantand high-visibilityinitiative for the NAM market.

This role will work across the digital teams contributing tothe project, as well as hardware stakeholders whose efforts intersect with the digital experience. TheSoftwareProgram Manager willestablishvisibility, drive accountability, surface and manage risks, andfacilitatealignment across contributing teams and stakeholders.

Key Responsibilities

Program Planning and Coordination

• Develop andmaintainan integrated view of the major initiatives, features, dependencies, milestones, and release activities acrossthe program.


• Coordinate commitments and dependencies across digital teams and relevant hardware andbusinessstakeholders.


• Lead the planning, preparation, facilitation, and follow-up activities associated withPI (Program Increment)planning.


• Coordinate significant efforts and milestones that fall outside formal PI commitments.


• Identifycross-team sequencing, resource, dependency, or timing conflicts andfacilitateresolution or escalation.


• Support release planning and readiness by coordinating required activities, owners, dependencies, decisions, and completion criteria across contributing teams.

Execution and Accountability

• Drive accountability for PI commitments, program milestones, release activities, and other agreed-upon deliverables.


• Follow up with owners to confirm progress, surface blockers, and ensure that commitmentsremainactionable and current.


• Facilitate resolution of cross-functional blockers and elevate unresolved issues through theappropriate governancechannels.


• Ensure that decisions, changes, and delays are reflected in program plans and communicated to affected stakeholders.


• Maintain clear ownership and due dates for program-level actions and deliverables.

Program Tracking and Governance

• Maintain the Confluence program board database as the authoritative view of program-level efforts, milestones, ownership, dependencies, risks, and status.


• Establish andmaintainconsistent standardsfor howprogram status, milestones, risks, and dependencies are documented.


• Maintain a program-level decision and action log, including decisions made, responsible owners, next steps, and due dates.

Risk and Dependency Management

• Proactivelyidentifyrisks to program commitments, releases, milestones, scope, budget, quality, and stakeholder alignment.


• Document and regularly review program risks, assumptions, issues, and dependencies.


• Establish clear ownership, mitigation actions, contingency plans, and escalation paths for significant risks.


• Monitor mitigation activities and ensure that unresolved risks are elevated before they materially affect delivery.

Stakeholder Communication and Reporting

• Proactively communicate program status, milestones, risks, dependencies, decisions, and changes to relevant stakeholders.


• Tailor reporting to the needs of executive, business, product, technical, and operational stakeholders.


• Facilitatealignmentdiscussions, planning sessions, decision-making meetings, and project workshops as needed.

Meeting and Decision Management

• Define clearobjectives, agendas, expected outcomes, andrequiredparticipants for program-level meetings and workshops.


• Capture andmaintainconcise meeting summaries that document key discussion points, decisions, unresolved questions, actions, owners, and due dates.

Financial Management

• Manage andmaintain visibility into Project Enable financials in partnership with program leadership and finance stakeholders.


• Identifyand communicate financial risks, forecast changes, and funding needs.


• Ensure that financial assumptions, decisions, and ownership are clearly documented.

Role Boundaries

The Program Manager will coordinate and govern program-level delivery but will not replace the responsibilities of Product Managers, Product Owners, Scrum Masters, Engineering Managers, or technical leads.

The role will not be responsible for:

• Defining product strategy, customer outcomes, or feature prioritization, which remain owned by Product Management.


• Managing detailed Jira stories, tasks, acceptance criteria, or individual team backlogs.


• Making architecture, design, or engineering decisions on behalf of accountable technical owners.


• Directly managing the day-to-day work of contributing team members unless separately assigned as a people-management responsibility.


• Unilaterally changing scope, delivery commitments, funding, or product priorities without alignment from theappropriate owners.

Qualifications

We encourage you to apply even if you do not meet every qualification listed. We value relevant experience, transferable skills, and demonstrated ability to succeed in complex, cross-functional environments.

• 7+ years of experience in project management, program management, or a related delivery leadership role, including experience coordinating complex, cross-functional technology or digital programs across multiple teams


• Experience coordinating integrated plans, milestones, dependencies, risks, and releases across independently managed teams.


• Strong facilitation skills, including experience leading planning sessions, workshops, governance meetings, and executive status reviews.


• Ability to drive accountability and execution without relying on direct reporting authority.


• Strong written and verbal communication skills, with the ability to translate complex program information into clear stakeholder updates.


• Experience developing program-level reporting, risk management practices, decision logs, and governance structures.


• Experience managingbudgetsandfinancialreporting forprojects or programs.


• Working knowledge of Agile delivery practices and experienceparticipatingin orfacilitatingPI planning.

Preferred Qualifications

• Experience managing programs that combine software, digital platforms, hardware, engineering, and operational dependencies.


• Experience coordinating customer-facing product launches or enterprise software releases.


• Familiarity with industrial, electrical distribution, manufacturing, channel-partner, or business-to-business software environments.


• Experience working across geographically or organizationally distributed teams.


• Proficiencywith collaboration, planning, and reporting platforms such as Confluence, Jira, Microsoft Teams, PowerPoint, and Excel.


• Project or program management certification such as PMP,PgMP,SAFe, oran equivalentcredential.

Bring your project management expertise to a team that's ready to welcome you — apply today!

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