Software Principal Engineer

Dell Technologies Inc.; Hopkinton (MA); On-site; USD 168,000 - 231,000; Full time

Job summary

Dell Technologies is seeking a Software Principal Engineer for the Developer Experience team in Hopkinton, MA. You will lead architecting and implementing advanced DevOps tooling and AI-enabled automation to accelerate CI/CD and improve reliability.

You will own GitHub Actions workflows, runner management, and enterprise governance while collaborating across teams to deliver secure, scalable infrastructure for Dell’s software platforms.

Qualifications

• 10+ years managing enterprise-scale DevOps tools supporting CI/CD pipelines.
• GitHub Actions Workflow Architecture - complex CI/CD pipeline design and orchestration.
• Self-Hosted Runner Management - deployment, scaling, troubleshooting across Linux/Windows/macOS.
• GitHub Enterprise Server Administration - installation, upgrades, monitoring, and resource planning.
• Security & Secrets Management - OKTA integration and encrypted secrets.
• Enterprise Governance & Policies - action governance, access controls, and compliance.
• Storage & Infrastructure Configuration - S3 setup, container orchestration (Docker/Kubernetes).
• Custom Actions Development - JavaScript, Docker, and composite action creation.
• Performance Optimization - caching, parallelization, cost management.
• Troubleshooting & Operations - workflow debugging and runner health checks.

Responsibilities

• Develop advanced modules and optimize performance.
• Collaborate across teams to deliver robust, secure solutions.
• Administer and be the SME for DevOps tooling to ensure reliability.
• Build and maintain CI/CD pipelines and automation platforms.
• Drive AI-powered automation to enhance pipeline efficiency and incident response.

Skills

GitHub Actions

CI/CD pipelines

DevOps tools

Automation

Performance optimization

Education

Bachelor's or Master's degree in Computer Science or related technical field

Tools

GitHub Enterprise Server

Docker

Kubernetes

OKTA integration

Job description

Software Principal Engineer, Software Engineering

The Software Engineering team delivers next-generation software application enhancements and new products for a changing world. Working at the cutting edge, we design and develop software for platforms, peripherals, applications and diagnostics - all with the most advanced technologies, tools, software engineering methodologies and the collaboration of internal and external partners.

Join us to do the best work of your career and make a profound social impact as a Software Principal Engineer on our Developer Experience team in Hopkinton, Massachusetts.

About Dell Technologies - ISG Developer Experience

Dell's Infrastructure Solutions Group is a global leader in Solutions, Storage, Compute, and Networking. The Developer Experience organization within ISG is responsible for developer productivity, tooling, observability, and platform engineering for approximately 9,000 engineers. Our current mandate spans agentic SDLC transformation, AI tooling governance, and the operating model changes required to make AI-assisted development the norm - not the exception.

Infrastructure Solutions Group (ISG)

Builds the products that power infrastructure, solutions, and data management our customers need most. Our teams design and develop the hardware and software that connect infrastructure, acceleate computational workloads, integrate across the stack, protect data continuity, and deliver the platforms, applications, and diagnostics our customers rely on every day at enterprise scale.

Some product builders follow the rules. Ours rewrite them.

Within ISG, innovation isn't just about creating new technology- it's about challenging assumptions and reimagining how work gets done. Engineers define intent, author precise specifications, and orchestrate AI agents that execute at speed and scale. AI is embedded throughout our development process, helping us move faster, learn quicker, and deliver greater impact. Yet the most important contribution remains uniquely human: deciding what to build, designing how it should work, and applying the judgment needed to earn our customers' trust. When your products power critical infrastructure around the world, that responsibility matters.

We move quickly toward the work that matters most. We reward experimentation, encourage bold thinking, and remove unnecessary barriers so great ideas can become reality faster. Our teams embrace a customer-first, first-to-market mindset, transforming rapid feedback into better products and better outcomes. We aren't looking for people who are content with the status quo- we look for builders who question it, improve it, and occasionally rewrite it.

If you're energized by solving complex systems challenges, excited to work alongside AI to amplify your impact, and motivated by the opportunity to shape what's next instead of simply maintaining what's been done before, you'll find your place here.

What you'll achieve:

As a Software Principal Engineer, you will develop advanced modules, optimize performance, and contribute to architectural choices. You will collaborate across teams to deliver robust, secure solutions.

You will:

• Administer and be the SME for GitHub and other DevOps tools, including installation, integration, upgrades, and maintenance to ensure reliability and scalability
• Build and maintain secure, resilient infrastructure supporting CI/CD pipelines and automation platforms using GitHub Actions
• Enable centralized access, monitoring, and governance of DevOps tools enterprise-wide
• Continuously improve system performance, cost efficiency, and reliability through automation and proactive enhancements
• Drive innovation by incorporating AI-powered automation tools to enhance pipeline efficiency, incident response, and predictive analytics

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role:

• 10+ years managing enterprise-scale DevOps tools supporting CI/CD pipelines
• GitHub Actions Workflow Architecture - Complex CI/CD pipeline design, job orchestration, matrix builds, and reusable workflows
• Self-Hosted Runner Management - Deployment, scaling, performance tuning, and troubleshooting of Linux/Windows/macOS runners
• GitHub Enterprise Server Administration - Installation, configuration, upgrades, monitoring, and resource planning
• Security & Secrets Management - OKTA integration, encrypted secrets, action pinning to commit SHAs, and supply chain security
• Enterprise Governance & Policies - Action governance, access controls, organizational policies, and compliance frameworks
• Storage & Infrastructure Configuration - S3 setup, container orchestration (Docker/Kubernetes), and Infrastructure as Code
• Custom Actions Development - JavaScript, Docker, and composite action creation for organization-wide standardization
• Performance Optimization - Caching strategies, workflow parallelization, cost management, and resource allocation
• Troubleshooting & Operations - Workflow debugging, log analysis, runner health checks, connectivity issues, and backup/recovery

Desirable Requirements

• Bachelor's or Master's degree in Computer Science or related technical field
• Practical experience leveraging AI-driven DevOps tools for automation, predictive analytics, and operational efficiency

Compensation

Dell is committed to fair and equitable compensation practices. The base salary range for this position: $168,000 to $231,000

Benefits and Perks of working at Dell Technologies

Your life. Your health. Supported by your benefits. You can explore the overall benefits experience that awaits you as a Dell Technologies team member - right now at MyWellatDell.com