Software Maintenance and Support

QDSSJobsOhio; Cincinnati (OH); On-site; USD 68,000 - 75,000; Full time

Benefits offered by this job

401k with employer-match

Medical/Dental/Life coverage

Disability benefits

Certification assistance

Flexible, friendly & fun environment

Job summary

Quest Defense Systems and Solutions seeks an Aero-Tools Engineer to bridge IT and engineering, providing front-line and backend support for engineering tools in Cincinnati. You will triage issues, coordinate with the ADT team, and improve the tool build and distribution process.

The role is onsite in Cincinnati, OH, temporary, ending December 31, 2026. A BS in IT engineering and US citizenship are required, with strong scripting (Bash, Perl, Git) and familiarity with Windows/Linux.

Qualifications

• US citizenship required.
• Experience with Windows and Linux OS for tool execution.
• Proficient in scripting and software debugging.

Responsibilities

• Support user community by fielding tool issues reported by designers.
• Triage and resolve open tickets with the ADT team.
• Manage tool build/distribution processes and improve reliability.

Skills

Windows/Linux familiarity

Scripting: Bash/Perl/Git

C/C++ and/or Fortran experience

Education

BS in IT engineering

Job description

Engineers are the reason we exist—they're the core of who we are. We don't just build technology; we engineer the future. From next-gen aerospace to cutting-edge defense systems, our teams power the solutions that drive innovation, tackle mission-critical challenges, and keep people safe. This is where problem-solvers and big thinkers thrive.

Quest Defense Systems and Solutions isseekingtechnicallystrong, customer-focused engineer who can bridge IT and engineering, develop andmaintainrobust distribution mechanisms, and proactively improve tool reliability and user experience. As our Aero- Tools Engineer, you will provide front-line and backend support for engineering tools, ensuring issues are quickly triaged, resolved, and communicated while continuously improving the tool build and distribution process.

Due to the nature of the project all applicants must be US Citizens or US lawful permanent resident. This role is onsite in Cincinnati, OH. This is a temporary role predicted to end December 31st, 2026.

Key Responsibilities

• Support user community by fielding issues reported by the designer running the tool.
• Working closely with the ADT triage team to work open tickets in a responsive fashion.
• Support, define and manage our tool build process for improving our support of our tools.
• Answer support questions from users on issuespertaining tothe tool.
• Work with users toidentifyissue, research problem, propose solutions, and make corrections to tools and/or distribution environment.
• Create and update logs of issues and corrective actions.
• Providetimelycommunications on significant issues.
• Prepare and present reports on findings.
• Work with internal IT teams to improve performance/reliability of the distribution process.

Required Skills

• Familiarity with Windows and Linux OS as it pertains to tool/file permission and execution
• Strong experience in programming (e.g., Bash, Perl, Git)
• Preferred experience in programming/debugging in C/C++ and/or Fortran
• Strong cross-functional (IT/Engineering), teaming, and communication skills.
• Must be US Citizen with a BS in IT engineering field

Preferred Qualifications

• Experience in adoption and/or integration of emerging technologies (e.g., generative AI, automation platforms, digital assistants) into day-to-day operations for continuous improvement.

Physical Requirements & Work Environment

• Mostly Office Environments, Occasional Shop Floor involvement.
• Substantial amounts of telephone and computer work.
• Heavily Regulated Industries with strict adherence to procedures.
• Flexibility to meet business deadlines by staying late or arriving early.
• Typical8 hourdays plus lunch /40 hourweeks / core (required) hours are 9AM to 4PM
• Ability to use personal transportation to visit customer locations.
• Due to the nature of the work, all candidates must be a U.S. Citizen

Why QDSS

We'rea family-like-company. We are collaborative. We believe in embracing change. We believe in doing consistentgood work. EXB houses smart,curiousand passionate about "making a difference" people. Our company culture sets us apart from others as well as:

• 401k with Employer-Match Contributions
• Medical, Dental, and Life coverage
• Disability Benefits
• Generous compensation structure
• Certification Assistance Available (Approval Required)
• Flexible,Friendlyand Fun work environment

About Us

At QDSS, we are more than an engineering company- we are a force for innovation and positive change. With over 25 years of provenexpertisein solving mission-critical challenges, we empower our team to push boundaries, combining deep industry knowledge,cutting-edgetechnology, and a collaborative "think tank" approach.

Our vision is to be the trusted partner of choice for our defense and aerospace clients, delivering secure, sustainable, and world-class solutions that build a brighter future.

Full compensation package is based on candidate experience and certifications

Pay Ranges

$68,000 - $75,000 USD

As set forth in QDSSJobsOhio’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.