Software Engineering Technical Leader

Cisco; Austin (TX); On-site; USD 187,000 - 268,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

401(k) with Cisco matching

Paid parental leave

Disability coverage

Life insurance

Restricted stock units

Job summary

Cisco CHG is seeking a senior software engineer to build scalable analytics and diagnostic solutions for hardware platforms. You will work on DVT results, hardware configurations, and failure behavior across Cisco’s core networking hardware products.

You will apply AI techniques to telemetry data, design event-driven pipelines, and collaborate across design, production, and qualification teams to improve reliability and efficiency.

Qualifications

• Bachelor’s degree in Electrical Engineering, Computer Science, or a related field + 10+ years, or Master’s + 8+ years.
• Production services: Python, FastAPI, Docker, Kubernetes, EKS.
• Databases and data tools: PostgreSQL, Snowflake, OpenSearch.

Responsibilities

• Build software systems for analyzing DVT test results and hardware telemetry data.
• Develop workflows for fault isolation, test analysis, and failure signatures.
• Apply AI techniques to complex hardware data and diagnostics.
• Collaborate across the product lifecycle to ensure scalable, reliable software.

Skills

Python

FastAPI

LangGraph

PostgreSQL

Snowflake

AWS Bedrock

OpenSearch

Docker

Kubernetes

EKS

Event-driven

AWS services

Metadata retrieval

AI copilots

Data-access tools

Production agents

Education

Bachelor’s degree in EE/CS or related

Master’s degree

Job description

The application window is expected to close on: 09/11/2026

Meet the Team

The Common Hardware Group (CHG) creates innovative hardware platforms central to the AI era, powering Cisco’s core Switching, Routing, and Wireless products for organizations globally. Our innovations in silicon, optics, and hardware platforms—like Silicon One—are shaping the technology industry. We're a global team of creative experts, bringing our unique backgrounds and bold ideas to push boundaries and help each other grow. Because full product development—from design to qualification to production—is within our team, we’re able to think differently, experiment more, and work quickly. Join us to power the future of the digital world.

Your Impact

Build software systems for analyzing DVT test results, hardware configurations, and failure behavior to enable engineers to investigate hardware failures across platforms without manual log searching. Develop workflows supporting fault isolation, comparative test analysis, and identification of recurring failure signatures to streamline diagnostic processes. Apply advanced software and AI techniques to complex hardware telemetry data, including ASICs, optics, power, and environmental metrics. Collaborate across the product lifecycle—from design to production—to ensure high-quality, scalable solutions that enhance the reliability of Cisco’s core networking hardware. Deliver high-impact software architectures that serve as the backbone for next-generation hardware diagnostics and engineering efficiency.

Minimum Qualifications

• Bachelor’s degree in Electrical Engineering, Computer Science, or a related field with 10+ years of experience, or a Master’s degree with 8+ years of experience.
• Proven experience building production services using Python, FastAPI, LangGraph, PostgreSQL, Snowflake, AWS Bedrock, OpenSearch, Docker, Kubernetes, and EKS.
• Demonstrated experience architecting event-driven ingestion workflows using AWS services to process, validate, and normalize large volumes of structured and unstructured engineering data.
• Experience with metadata-driven and hybrid retrieval approaches for investigating test runs, hardware inventory, system configuration, and diagnostic outputs.
• Knowledge of reusable software architecture patterns for AI copilots, data-access tools, and production agent systems.

Preferred Qualifications

• Strong troubleshooting and debugging skills, with the ability to resolve defects from kernel modules to application layers.
• Experience with collaborative system design, specification writing, and cross-functional requirements review.
• Commitment to quality, technical mentoring, and continuous learning in networking, optics, and embedded systems.
• Technical proficiency in AI/ML applications and knowledge of Layer 2/3 network protocols.
• Familiarity with network processors, optical networking, secure-boot, open-source tools, and CMIS/SFF standards (SFP, QSFP).

Why Cisco?

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.

Message to applicants applying to work in the U.S. and/or Canada:

The starting salary range posted for this position is $186,900.00 to $267,700.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.

Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies:

• 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
• 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
• Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
• Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
• 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
• Additional paid time away may be requested to deal with critical or emergency issues for family members
• Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.

Employees On Sales Plans Earn Performance-based Incentive Pay On Top Of Their Base Salary, Which Is Split Between Quota And Non-quota Components, Subject To The Applicable Cisco Plan. For Quota-based Incentive Pay, Cisco Typically Pays As Follows

• .75% of incentive target for each 1% of revenue attainment up to 50% of quota;
• 1.5% of incentive target for each 1% of attainment between 50% and 75%;
• 1% of incentive target for each 1% of attainment between 75% and 100%; and
• Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area

$186,900.00 - $307,800.00

Non-Metro New York State & Washington State

$166,300.00 - $274,100.00

• For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.
• Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.