Software Engineering Manager Senior

PNC; Pittsburgh (Allegheny County); On-site; USD 123,000 - 229,000; Full time

Job summary

PNC is seeking a Software Engineering Manager Senior based in Pittsburgh, PA or other listed cities to lead the technology strategy and delivery of a high-volume merchant platform. You will manage multiple engineering teams, drive availability, scalability, and security while partnering with product and architecture.

The role emphasizes modernization of Java-based applications, incident response, and adoption of AI and automation to improve delivery and reliability.

Qualifications

• Experience leading large-scale software teams.
• Experience with high-volume transaction processing platforms.
• Strong background in Java-based development and distributed systems.
• Experience with cloud-native technologies and modern architecture.

Responsibilities

• Lead and develop multiple engineering teams across product lines.
• Oversee delivery and operation of high-volume transaction processing systems.
• Drive modernization of Java-based applications and platform scalability.
• Partner with product, architecture, and operations to align tech strategy.

Skills

Leadership

Java

Distributed systems

Agile teams

Cloud platforms

Education

Bachelor's degree

Tools

Cloud-native technologies

APIs

Observability

Job description

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success.

As a Software Engineering Manager Senior within PNC's Technology organization, you will be based in Pittsburgh, PA, Dallas, TX, Birmingham, AL, Cleveland, OH, Denver, CO.

R229919

Job Profile

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success.

As a Software Engineering Manager Senior within PNC's Technology organization, you will be based in Pittsburgh, PA, Dallas, TX, Birmingham, AL, Cleveland, OH, Denver, CO.

We are seeking a Senior Technology Manager to lead the technology strategy, delivery, and operational excellence of a large-scale, customer-facing merchant solutions platform within C&IB. This leader will oversee the technology teams responsible for critical transaction processing capabilities, ensuring exceptional performance, scalability, resiliency, and customer experience. The ideal candidate combines strong technology leadership with deep experience in large-scale transaction processing environments, modern software engineering practices, and architecture. This individual will be a trusted partner to architecture, product, and business stakeholders while leading multiple high-performing engineering teams.

Key Responsibilities

• Lead and develop multiple engineering teams responsible for customer-facing merchant technology platforms.
• Oversee the delivery, operation, and continuous improvement of high-volume transaction processing systems.
• Ensure platform availability, resiliency, scalability, and performance meet business and client expectations.
• Drive modernization initiatives across Java-based applications.
• Partner closely with product, business, architecture, and operations teams to align technology strategy with business objectives.
• Evaluate architectural designs and provide technical leadership to ensure solutions are secure, scalable, and maintainable.
• Foster a culture of engineering excellence, accountability, innovation, and continuous improvement.
• Identify opportunities to leverage AI, automation, and engineering productivity tools to improve delivery efficiency and operational effectiveness.
• Lead incident management, root cause analysis, and remediation efforts for critical production issues.
• Establish and monitor key technology metrics, including system performance, reliability, availability, and engineering productivity.
• Ensure compliance with enterprise security standards, payment industry requirements, regulatory controls, and vulnerability management practices.
• technology investment planning, staffing strategy, contractor/vendor management and budget execution.
• Drive resource allocation and prioritization across multiple initiatives and operational commitments.
• Establish and manage engineering KPIs including availability, MTTR, deployment success rates, vulnerability remediation, technical debt reduction, and delivery predictability.
• Lead adoption of AI-assisted engineering, automation, and developer productivity capabilities to improve software quality, reduce operational risk, and accelerate delivery.

Required Qualifications

• Technology experience, including leadership of large-scale software engineering teams.
• Experience supporting high-volume, customer-facing transaction processing platforms.
• Strong background in Java-based application development and distributed systems.
• Experience leading teams responsible for mission-critical applications with stringent uptime and performance requirements.
• Deep understanding of application resiliency, scalability, performance engineering, and operational excellence.
• Experience working with modern cloud platforms and cloud-native technologies preferred.
• Strong architectural acumen with the ability to evaluate, challenge, and influence technical design decisions.
• Demonstrated success leading multiple agile teams in a complex enterprise environment.
• Exceptional communication and stakeholder management skills.
• Experience managing and developing managers, technical leads, and engineering talent.

Preferred Qualifications

• Experience supporting payments, merchant acquiring, financial services, or high-volume transaction platforms.
• Experience with cloud-native architecture, container platforms, observability, and SRE practices.
• Experience leading modernization of legacy platforms and large-scale digital transformation initiatives.
• Knowledge of event-driven architectures, APIs, and distributed transaction processing.

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

• Manage a group of software engineers/managers across multiple product lines.
• Oversee the talent management of engineering talent, including recruiting, mentoring, and enabling a culture of learning with a focus on engineering craftsmanship.
• Foster technological innovation, ensuring adoption of current trends, capabilities, and practices emerging in the market. Encourage sound technology choices are made and drive innovative technology architecture and solution design.
• Identify issues, share best practices, and drive continuous improvement.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills

Application Development, Business Management, Customer Solutions, Design, Group Problem Solving, Process Improvements, Release Management, Software Solutions, User Experience (UX) Design

Competencies

Agile Development, Application Development Tools, Coaching Others, Continuous Learning, Design Thinking, Emerging Technologies, Influencing, Innovation

Work Experience

Roles at this level typically require a university / college degree. Higher level education such as a Masters degree, PhD, or certifications is desirable. Industry experience is typically 8+ years. At least 5 years of prior management experience is typically required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education

Bachelors

Certifications

No Required Certification(s)

Licenses

No Required License(s)

Language Assessments

No Required Or Preferred Language Assessments

Pay Transparency

Base Salary: $123,200.00 – $228,800.00

Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.

Application Window

Generally, this opening is expected to be posted for two business days from 09/16/2026, although it may be longer with business discretion.