Software Engineering Manager, Medications

Athenahealth, Inc.; Boston (MA); Hybrid; USD 143,000 - 243,000; Full time

Benefits offered by this job

Commuter support

Employee assistance programs

Tuition assistance

Employee resource groups

Collaborative workspaces

Dog-friendly offices

Job summary

athenahealth in Boston is seeking a Software Engineering Manager for the Medications domain to lead one to two engineering teams, drive delivery, and improve product reliability. You will collaborate with product managers and UX designers to align priorities and schedules while guiding engineers through coaching and performance development.

The role emphasizes incident response, cross-functional collaboration, and advancing AI-assisted workflows to enhance productivity and solve complex problems

Qualifications

• Bachelor's degree or equivalent practical experience.
• 6+ years of combined engineering and people management experience.
• Ability to balance priorities and deliver results in a fast-paced environment.
• Experience with enterprise monolith applications as well as cloud-based enterprise apps.
• Experience leading teams and collaborating with cross-functional stakeholders.

Responsibilities

• Lead one to two high-performing software engineering teams, one for triage and one for feature delivery.
• Partner with product managers and UX designers to define priorities and timelines.
• Drive technical planning, execution, and delivery across workstreams with quality.
• Support incident response, root-cause analysis, and follow-up improvements.
• Coach engineers with regular feedback, career growth, and development opportunities.
• Evaluate engineering processes and recommend improvements.
• Champion AI tools and AI-assisted workflows to boost productivity and problem solving.

Skills

Leadership

People management

Cross-functional collaboration

Software engineering

Mentoring

AI tools

Education

Bachelor's degree or equivalent

Tools

Claude Code

OpenAI Codex

Job description

Software Engineering Manager, Medications

Location: Boston, Massachusetts, United States of America

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

Role Summary

Lead one to two software engineering teams in the Medication Management zone, with responsibility for both customer-reported issue resolution and feature delivery. This hybrid role, based in Boston, MA, is an opportunity to shape product delivery, strengthen team performance, and partner across product, design, and other functions to deliver reliable, high-impact outcomes in a collaborative environment.

Team Summary

The Medication Management zone builds mission-critical solutions used by over 170,000 healthcare providers every day. We empower providers to make informed, personalized clinical treatment decisions in partnership with each patient, regarding their medications, vaccines, and medical supplies. The zone owns critical parts of the Athenahealth EMR application and operates in an agile environment focused on incremental, customer-centered value delivery.

We are a mission-driven team committed to improving patient safety, streamlining clinical workflows, and supporting continuous learning and innovation. Team members are encouraged to share ideas, strengthen engineering practices, and contribute to the long-term success of the products we build.

Essential Job Responsibilities

• Lead one to two high performing software engineering teams, including a team responsible for triaging, prioritizing, fixing and resolving customer reported issues, and a team responsible for feature development and delivery
• Partner with product managers and user experience designers to define priorities, scope work, and establish realistic delivery timelines
• Drive technical planning, execution, and delivery across assigned workstreams, ensuring timely completion while maintaining quality
• Support incident response, root cause analysis, and follow-up improvements when product issues arise
• Coach and develop engineers through regular feedback, goal setting, career growth support, and individualized development opportunities
• Evaluate engineering processes and recommend improvements that strengthen planning, delivery, and operational performance
• Champion and apply AI tools and AI-assisted workflows to improve engineering productivity, support faster problem solving, and help the team identify practical ways AI can strengthen day-to-day engineering work.

Additional Job Responsibilities

• Identify opportunities to use Claude Code, OpenAI Codex, and other LLM-powered tools to reduce repetitive engineering work, accelerate codebase understanding, improve test coverage, and shorten development feedback cycles
• Participate in technical design reviews and planning discussions to help shape implementation approaches
• Help refine team practices for estimation, prioritization, and sprint execution
• Assist in creating a culture of accountability, learning, and continuous improvement

Expected Education & Experience

• Bachelor’s degree or equivalent practical experience
• 6+ years of combined experience in engineering and people management, with responsibility for product delivery and team development
• Demonstrated ability to balance priorities and deliver results in a fast-paced environment
• Experience with enterprise monolith applications as well as Cloud based enterprise applications
• Experience leading teams and working effectively with cross-functional stakeholders

Expected Compensation

$143,000 - $243,000

About athenahealth

Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients - powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

Our company culture

Our talented employees - or athenistas, as we call ourselves - spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support.

Our DEI commitment

Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve.

What we can do for you

Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces - some offices even welcome dogs.

We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.

In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.

Learn more about our culture and benefits here: athenahealth.com/careers

https://www.athenahealth.com/careers/equal-opportunity