Software Engineering Director 2 - WCIB AI Technology

Us Bank; Charlotte (NC); On-site; USD 170,000 - 200,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

Life insurance

Disability coverage

Parental leave

401(k) plan

Paid vacation

Paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank is seeking an innovative and strategic technology leader to serve as the Head of AI Technology for WCIB.

This executive role accelerates AI adoption across Wealth, Corporate, Commercial, and Institutional Banking and establishes the AI strategy, operating model, and delivery framework for enterprise AI capabilities to achieve measurable business outcomes. The leader will drive a federated AI delivery model, governance, risk controls, and governance across WCIB, while partnering with

Qualifications

• Bachelor's degree or equivalent work experience.
• 10+ years of relevant software engineering experience.
• 6+ years leading multiple software engineering teams.
• Proven experience leading large-scale AI, data, or platform transformations.
• Strong understanding of AI, Generative AI, ML, and enterprise platforms.
• Experience building and scaling product-oriented technology teams.
• Ability to influence across complex organizations.
• Experience in financial services environments preferred.

Responsibilities

• Define and execute a multi-year AI technology strategy and roadmap for WCIB.
• Lead federated AI delivery model with engineering pods embedded within business-aligned technology organizations.
• Partner with senior leaders to identify and deliver high-value AI use cases.
• Accelerate adoption of Generative AI, ML, and enterprise AI platforms across WCIB technology teams.
• Collaborate with Centers of Excellence to leverage shared platforms and standardized AI architectures.
• Establish scalable AI engineering practices and governance across business units.
• Drive AI-enabled improvements across the software development lifecycle.
• Lead AI talent strategy including workforce planning and upskilling.
• Ensure adherence to Responsible AI, governance, security, and regulatory requirements.
• Influence executives to scale AI innovation across WCIB.

Skills

AI leadership

Generative AI

ML expertise

Enterprise architecture

Cloud technologies

Stakeholder management

Executive collaboration

Product alignment

Financial services exp

Education

Bachelor's degree

Tools

Cloud platforms

AI platforms

Data platforms

Job description

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever‑growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

U.S. Bank is seeking an innovative and strategic technology leader to serve as the Head of AI Technology for WCIB. This executive leadership role is responsible for accelerating Artificial Intelligence adoption across Wealth, Corporate, Commercial, and Institutional Banking (WCIB). The leader will establish and execute the AI strategy, operating model, and delivery framework that enables business lines to leverage enterprise AI capabilities, accelerate innovation, improve productivity, and drive measurable business outcomes while maintaining strong governance and risk controls.

Key Responsibilities

• Define and execute a multi‑year AI technology strategy and roadmap that advances client experiences, operational efficiency, employee productivity, and business growth across WCIB.

• Lead the development and operation of a federated AI delivery model, establishing AI engineering pods embedded within business‑aligned technology organizations.

• Partner with senior business, product, and technology leaders to identify, prioritize, and deliver high‑value AI use cases that drive measurable outcomes.

• Accelerate adoption of Generative AI, Agentic AI, Machine Learning, and enterprise AI platforms across WCIB technology teams.

• Collaborate with enterprise AI organizations and Centers of Excellence to leverage shared platforms, reusable services, and standardized AI architectures.

• Establish scalable AI engineering practices, frameworks, tooling, and governance that enable rapid and consistent delivery across multiple business units.

• Drive AI‑enabled improvements across the software development lifecycle, increasing engineering productivity, code quality, delivery speed, and operational excellence.

• Lead AI talent strategy including workforce planning, recruitment, capability development, mentoring, and upskilling initiatives.

• Ensure adherence to enterprise standards for Responsible AI, model governance, security, compliance, risk management, and regulatory requirements.

• Influence executive stakeholders and technology leaders across the organization to create alignment, remove barriers, and scale AI innovation throughout WCIB.

Basic Qualifications

• Bachelor's degree, or equivalent work experience
• 10 or more years of relevant software engineering experience
• Six or more years of experience leading multiple software engineering teams

Required Skills & Qualifications

• Proven experience leading large‑scale AI, data, platform, or technology transformation initiatives.

• Strong understanding of Artificial Intelligence (AI), Generative AI, Machine Learning (ML), Agentic AI, and enterprise AI platforms.

• Experience building and scaling product‑oriented technology teams and federated operating models.

• Demonstrated success delivering AI solutions that drive measurable business outcomes.

• Strong background in software engineering, cloud technologies, data platforms, and enterprise architecture.

• Exceptional leadership, communication, and stakeholder management skills.

• Demonstrated ability to influence across complex organizations and align multiple stakeholders toward common outcomes.

• Experience partnering with senior executives, product organizations, and enterprise technology teams.

• Expertise in assessing AI opportunities and risks while balancing innovation, governance, and business value.

• Experience working within financial services environments preferred.

Location expectations
This role requires working from a U.S. Bank location three (3) or more days per week.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits:

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

• Healthcare (medical, dental, vision)

• Basic term and optional term life insurance

• Short‑term and long‑term disability

• Pregnancy disability and parental leave

• 401(k) and employer‑funded retirement plan

• Paid vacation (from two to five weeks depending on salary grade and tenure)

• Up to 11 paid holiday opportunities

• Adoption assistance

• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E‑Verify

U.S. Bank participates in the U.S. Department of Homeland Security E‑Verify program in all facilities located in the United States and certain U.S. territories. The E‑Verify program is an Internet‑based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E‑Verify program.

Pay Range: $170,255.00 - $200,300.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.