Software Engineer, Site Reliability

Hebbia; San Francisco (CA); On-site; USD 160,000 - 300,000; Full time

Benefits offered by this job

Unlimited PTO

Medical + Dental + Vision + 401K

Catered lunch daily

3 months non-birthing parent leave

4 months birthing parent leave

$15k lifetime fertility benefit

Job summary

Hebbia is looking for a Site Reliability Engineer to manage and improve critical production systems. This role requires writing production-quality code and collaborating with product engineering teams to enhance system reliability.

Applicants should have 5+ years in software development, proficiency in backend languages like Go or Python, and a strong understanding of distributed systems. The salary range for this position is between $160,000 and $300,000.

Qualifications

• 5+ years software development experience handling production services.
• Proficiency in Go, Python, C++, or Rust.
• Experience debugging complex distributed failures.

Responsibilities

• Own critical production services end-to-end.
• Profile and eliminate bottlenecks as the company scales.
• Build observability frameworks and define SLOs.

Skills

Production services management

Software development

Distributed systems

Container orchestration

CI/CD expertise

Cloud platform fluency (AWS)

Job description

About Hebbia
The AI platform for investors and bankers that generates alpha and drives upside. Founded in 2020 by George Sivulka and backed by Peter Thiel and Andreessen Horowitz, Hebbia powers investment decisions for BlackRock, KKR, Carlyle, Centerview, and 40% of the world’s largest asset managers. Our flagship product, Matrix, delivers industry-leading accuracy, speed, and transparency in AI‑driven analysis. It is trusted to help manage over $30 trillion in assets globally. We deliver the intelligence that gives finance professionals a definitive edge. Our AI uncovers signals no human could see, surfaces hidden opportunities, and accelerates decisions with unmatched speed and conviction. We do not just streamline workflows. We transform how capital is deployed, how risk is managed, and how value is created across markets. Hebbia is not a tool. Hebbia is the competitive advantage that drives performance, alpha, and market leadership.

The Role

We are looking for a Site Reliability Engineer who thinks like a software engineer first. You will own critical production systems end‑to‑end, designing, building, and improving them rather than simply operating them. You will write production‑quality code that keeps the platform reliable at scale and embed with product engineering teams to influence architecture from the start. Build the internal tooling that every engineer at Hebbia depends on. This is not a ticket‑driven ops role. You will spend most of your time writing code: instrumenting services, eliminating performance bottlenecks, building deployment platforms, and translating incident post‑mortems into lasting architectural improvements.

Responsibilities

• Own critical production services end‑to‑end, from design and code review through deployment, operation, and incident response
• Profile, benchmark, and rewrite hot paths to eliminate bottlenecks as Hebbia scales
• Lead incident response and drive post‑mortem culture, translating findings into code changes and architectural improvements rather than runbooks
• Design and build observability frameworks from scratch, writing custom instrumentation, alerting logic, and debugging tooling that surfaces production issues before customers feel them
• Define and enforce SLOs across platform services and build the feedback loops that keep engineering teams accountable to them
• Own capacity planning and cost efficiency: model growth, right‑size infrastructure, and write automation that prevents over‑provisioning and resource exhaustion
• Build robust, well‑tested internal platforms and deployment tooling held to the same engineering standards as customer‑facing code
• Own and continuously improve CI/CD systems so engineering teams can ship safely and quickly
• Embed with product engineering teams as a peer software engineer, contributing directly to production codebases and co‑designing systems for reliability from the start
• Partner on infrastructure security through threat modeling, hardening, and automated compliance tooling

Who You Are

• 5+ years software development with a track record of writing, shipping, and maintaining production services, not just operating infrastructure
• Production‑grade proficiency in at least one systems or backend language: Go, Python, C++, or Rust
• Proven experience as a Production Engineer, SRE, or software engineer with a deep infrastructure focus, comfortable owning services end‑to‑end across the full stack
• Deep understanding of distributed systems
• Container orchestration expertise and hands‑on experience debugging complex distributed failures in production
• Working knowledge of OS‑level concepts
• Cloud platform fluency (AWS preferred)
• Experience in building and maintaining observability stacks
• Strong CI/CD pipeline expertise and a track record of improving developer velocity without sacrificing safety
• Background at a company with a Production Engineering or software‑focused SRE culture is a strong plus
• Experience building platforms for AI/ML workloads or high‑throughput document processing pipelines is a plus

Compensation

The salary range for this role is $160,000 to $300,000. This range may be inclusive of several career levels at Hebbia and will be narrowed during the interview process based on the candidate’s experience and qualifications. Adjustments outside of this range may be considered for candidates whose qualifications significantly differ from those outlined in this job description.

Life @ Hebbia

• Unlimited PTO
• Medical + Dental + Vision + 401K insurance
• Catered lunch daily + doordash dinner credit if you ever need to stay late
• 3 months non‑birthing parent leave, 4 months birthing parent leave
• $15k lifetime fertility benefit
• Competitive equity package with unmatched upside potential