Software Engineer (Remote - US)

nliven; New York (NY); Remote; USD 120,000 - 170,000; Full time

Job summary

TixTrack is seeking a full-time, fully remote Software Engineer to contribute to the nLiven platform. You will work on frontend and backend using .NET Core and modern JavaScript frameworks, delivering features with tests and reviews. The role accommodates two levels, from early-career to senior, with guidance from engineers and managers.

Candidates must be located in eligible US states and may travel occasionally. We value curiosity, quality, collaboration, and clear communication.

Qualifications

• Experience building full stack applications across frontend and backend.
• Ability to write tests and deliver safe, maintainable code.
• Strong communication and collaboration with product and design.

Responsibilities

• Build features and fix bugs across the stack from design to production.
• Write clean, maintainable code with automated tests.
• Read existing code, follow patterns, and implement small safe changes.
• Partner with Product and Design to understand customer problems.
• Participate in code reviews and provide constructive feedback.
• Follow coding standards and suggest improvements.
• Investigate and fix bugs and performance issues with senior support as needed.
• Build with security in mind; validate input and enforce authorization.
• Add logging and monitoring; use data to improve features.
• Pair and mob regularly; help newer engineers on ramp.
• Update API contracts and design notes when changes occur.
• Contribute to architectural discussions from day-to-day code experience.
• Identify friction in tooling, docs, CI/CD, or processes and help fix it.
• Support production and incident reviews with teammates.

Skills

Full stack development

Testing and quality

Clear communication

Collaborative teamwork

Code reviews

Tools

.NET Core

React

Vue

Job description

At TixTrack, we support our clients by creating superior ticketing solutions for performing arts and cultural institutions through a combination of modern technology, beautifully simple design, and the art of listening.

Headquartered in the heart of the Broadway Theatre District, NYC, we are a small, but growing team of hardworking, highly motivated individuals. With a presence across both the US and UK, and trusted by key players on Broadway and the West End, we are passionate about our work and driven to innovate with our customers to solve current and future challenges with new solutions.

Our core product, Nliven, is a real-time platform that helps venues manage ticket sales efficiently while creating a more engaging buying experience for customers. We are transforming our engineering culture to align with an Empowered Teams model, embracing Continuous Delivery and focusing on building capabilities to drive higher quality, reliability, and speed.

Even with a highly dispersed, largely remote workforce, we stay connected through our Slack channels, virtual events and regional meetups. Come see how we “role”.

About The Role

We're looking for a full stack Software Engineer to help build and improve the nLiven platform, working in both the frontend and backend. You'll write code across .NET Core and modern JavaScript frameworks like React and Vue, extending and improving our existing systems with tests as part of every change.

We're hiring at two levels, and the scope of the role grows with your experience. Early-career engineers will start with well-defined tasks and bug fixes, learning our codebase and practices while senior engineers pair with them, review their code, and help them grow. Engineers with solid full stack experience will own well-scoped features from start to finish, with guidance from senior engineers when the path isn't clear.

You'll report to an Engineering Manager and work closely with a team that invests in its engineers. We'll determine the right level based on your experience and the interview process, so if you're not sure where you land, apply anyway.

This position is full-time and fully remote. Candidates must be located in California, Oregon, Colorado, Texas, Tennessee, Utah, Wisconsin, Minnesota, Louisiana, Florida, Virginia, North Carolina, South Carolina, New Jersey, New York, or Connecticut. Candidates may be required to travel and/or meet up in-person from time to time. There may also be an expectation in the future for hybrid work in a local office.

About You

• You're curious about how things work and eager to keep growing, whether that means picking up a new language, learning an unfamiliar part of the codebase, or taking on a bigger piece of work.

• You take pride in quality. You write tests, make small and safe changes, and try to leave code better than you found it.

• You communicate clearly and ask questions early. When you're stuck, you say so, and when you make a technical decision, you can explain why.

• You value feedback and collaboration, whether it's a code review, a pairing session, or working with Product and Design to understand the problem behind the work.

What You'll Do

• Build features and fix bugs across the stack, from well-defined tasks to features you own from design through production, working closely with Product Managers, Designers, and other engineers.

• Write clean, readable, maintainable code, with automated tests as part of every change.

• Work confidently in existing codebases: read before you change, follow established patterns, and make small, safe changes that get reviewed early.

• Understand the customer problem behind your work by partnering with Product and Design.

• Participate in code reviews by acting on feedback, asking questions to learn, and giving clear, constructive feedback to others.

• Follow the team's coding standards and best practices, and suggest improvements where you see them.

• Investigate and fix bugs and performance issues, pulling in senior engineers when a problem needs a wider view.

• Build with security in mind, including input validation, authorization checks, and error handling.

• Add logging, monitoring, and tests to the features you build, and use what they show to improve them.

• Pair and mob regularly with teammates to build skills, share context, and help newer engineers get up to speed.

• Update technical documentation, such as API contracts and design notes, when your work changes how something behaves.

• Contribute to architectural discussions, bringing perspective from the code you work in day to day.

• Point out friction in tooling, docs, CI/CD workflows, or team processes, and help fix it.

• Take part in production support and incident reviews alongside experienced teammates.

Other Duties

Please note this job description is not