Software Engineer, Platform

Everlaw; Oakland (CA); Hybrid; USD 150,000 - 190,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) with company match

Paid time off and holidays

Hybrid work with WFH days

Home internet stipend

Catered lunch and snacks

Job summary

Everlaw is seeking an Observability Engineer to build and operate platform-wide logging, metrics, and alerting infrastructure. You will work across Java and Python libraries, ingestion pipelines, dashboards, and alerting to provide real-time production visibility.

The role is full-time in Oakland, CA with a hybrid schedule (in-office M/W/Th, remote Tue/Fri). You will contribute to compliant, scalable telemetry pipelines and incident response performance.

Qualifications

• 2+ years of professional software engineering experience building, testing, and operating production systems in a cloud environment (AWS preferred).
• Proficient in Java, Go or Python and able to pick up new tools quickly.
• Hands-on experience with observability tools for logging, metrics, or alerting (Datadog, Grafana, Prometheus, InfluxDB, Splunk, PagerDuty).
• Experience with infrastructure as code and container technologies (Terraform, Docker, Ansible, Helm).
• Experience with OpenTelemetry or distributed tracing systems.
• Experience building or operating telemetry pipelines and log routing at scale.
• Operating in regulated environments (FedRAMP, HIPAA, SOC 2).
• Experience reducing alert fatigue and improving incident management.

Responsibilities

• Build and maintain log, metric, and alert infrastructure across environments using Datadog, Grafana, Prometheus, and PagerDuty.
• Write reusable libraries in Java and Python to emit structured logs, metrics, and traces.
• Manage infrastructure as code with Terraform to version, review, and reproduce dashboards and telemetry pipelines.
• Improve observability architecture by designing scalable telemetry solutions and integrating AI tools.
• Tune alerts, create runbooks, and assist engineers in incident response.
• Document observability systems to meet FedRAMP and data-handling requirements.
• Participate in on-call rotations and drive post-incident improvements.

Skills

AWS experience

Java

Go

Python

Datadog

Grafana

Prometheus

PagerDuty

Terraform

Docker

Ansible

Helm

OpenTelemetry

Distributed tracing

FedRAMP/HIPAA/SOC2

Tools

Terraform

Docker

Ansible

Helm

Datadog

Grafana

Prometheus

InfluxDB

Splunk

PagerDuty

OpenTelemetry

Job description

You'll build, modernize, and operate the platform-wide logging, metrics, and alerting infrastructure that gives Everlaw engineers real-time visibility into how our platform behaves in production. Working across the entire telemetry stack—from core libraries in Java and Python to ingestion pipelines, dashboards, and alerting—you'll ensure our engineering teams can detect, diagnose, and resolve issues while maintaining strict FedRAMP compliance and high availability.

This is a full-time, exempt position based in our Oakland, CA office with a hybrid work schedule: in office M/W/Th with the option to work from home on Tu/Fr.

What you'll do

• Build and maintain log, metric, and alert infrastructure across commercial and federal environments using tools such as Datadog, Grafana, Prometheus, and PagerDuty.
• Write reusable libraries and integrations in Java and Python that make it easy for engineers to emit structured logs, metrics, and traces from their services.
• Develop and manage infrastructure as code with Terraform to ensure dashboards, alert rules, and telemetry pipelines are versioned, reviewable, and reproducible.
• Improve our observability architecture by designing telemetry solutions that scale and incorporates emerging AI tools as Everlaw continues to grow.
• Improve alert quality and incident response by tuning noisy alerts, creating actionable runbooks, and helping engineers find the necessary signal during live incidents.
• Support regulatory and compliance efforts by keeping observability systems thoroughly documented and aligned with FedRAMP and data-handling requirements.
• Participate in on-call rotations, respond to production issues, and drive post-incident improvements to prevent recurrence.

About You

• You have at least 2 years of professional software engineering experience building, testing, and operating production systems in a cloud environment (AWS preferred).
• You are proficient in a coding language such as Java, Go or Python and are comfortable picking up new tools quickly.
• You have hands-on experience with observability tools for logging, metrics, or alerting (e.g., Datadog, Grafana, Prometheus, InfluxDB, Splunk, PagerDuty, etc).
• You have experience with infrastructure as code and container technologies, such as Terraform, Docker, Ansible, or Helm.
• You communicate technical concepts clearly and navigate ambiguity by breaking large projects into clear milestones.
• You are authorized to work in the United States. Please note that at this time, Everlaw is not sponsoring U.S. employment visas for this role.
• Experience with OpenTelemetry or distributed tracing systems.
• Experience building or operating telemetry pipelines and log routing at scale.
• Experience operating distributed systems or working in regulated environments (FedRAMP, HIPAA, or SOC 2).
• Experience reducing alert fatigue and refining incident management practices.

The Team — Observability

The Observability team builds and evolves the infrastructure, observability, automation, and delivery systems that power Everlaw's engineering organization. By improving cloud architecture, development workflows, and platform reliability, the team helps engineers ship confidently while keeping Everlaw resilient, efficient, and secure. This work reduces friction for developers and ensures the platform performs when legal teams need it most.

The expected salary range for this role is $150,000 to $190,000. Final salary depends on factors including the candidate's experience and skills, and the base pay range is subject to change. This role is also eligible for equity and the benefits below.

• Comprehensive medical, dental, and vision coverage
• Flexible Spending Accounts for health and dependent care expenses
• Membership to Modern Health to support mental health and wellness
• Paid parental leave
• Company-sponsored life and disability insurance
• Competitive equity grants, so you share in Everlaw's long-term growth
• 401(k) plan with company matching of up to 4% of eligible annual compensation
• 17 paid vacation days, 11 federal holidays, and paid sick leave
• Four "Everlawlidays" (additional paid company-wide days off) per year
• Annual allocation for learning & development and relevant professional membership dues
• Hybrid work with regular work-from-home days and flexibility for life's logistics
• Monthly home internet reimbursement, plus a stipend for your desk setup
• Catered lunch each workday, plus snacks and company-wide events in our offices

About Everlaw

When a lawsuit or investigation happens, teams must comb through vast amounts of electronic evidence — emails, documents, chats, files — to find what matters. That work is not a side task but the case itself, and where most of the time and money in litigation goes. Everlaw is the litigation and investigation management platform changing that, using AI to turn mountains of messy data into the handful of facts that win or lose a case, compressing weeks of work into hours.

We're the kind of place that's ranked #1 on G2 in our category and named a Great Place to Work™ by our own team. So if you want a front row seat to an industry in transformation, career-defining work you'll be proud to tell people about, and real upside at a company in control of its own destiny, we'd love to get to know you.

At Everlaw, you'll shape how AI re-wires the legal industry, at a category-leading business built on a mission to illuminate the truth.

Everlaw is an equal opportunity employer. We pride ourselves on having a diverse workforce and we do not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We respect the gender, gender identity and gender expression of our applicants and employees, and we honor requests for pronouns. It is our policy to comply with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity, including the California Equal Pay Act . Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

When preparing to engage with Everlaw as a candidate, you may use AI tools for research, polishing application materials, and interview prep. However, any assessments (unless explicitly stated), remote interviews or live interviews must be completed independently without AI support. By submitting your application, you agree to adhere to these rules. Here's the link to our full policy , and please reach out with any questions!