Software Engineer, Onboarding

Ramp; New York (NY); On-site; USD 90,000 - 120,000; Full time

Job summary

Ramp is looking for a Software Developer to join our Onboarding team in New York. This role involves owning workstreams that enhance customer account creation and improve the onboarding experience. You'll collaborate with product, data, design, and other stakeholders to drive Ramp's growth.

The ideal candidate has at least 2 years of experience in software development and is eager to implement innovative solutions. Join us to shape the onboarding process as we scale to millions of users.

Qualifications

• Minimum of 2 years of experience in a software development role.
• Experience shipping reliable applications using modern tools.
• Ability to thrive in a fast-paced start-up environment.

Responsibilities

• Own workstreams that expand Ramp's serviceable market.
• Partner with product, data, and design teams.
• Drive business outcomes through metric-driven development.

Skills

Software development experience

Problem solving

Automation and AI tools

Curiosity and passion for learning

Tools

Python (Flask)

SQL

Modern observability tooling

Job description

Requirements

• Minimum of 2 years of experience in a software development role
• Experience shipping fast, reliable applications using modern development tools and infrastructure
• Ability to thrive in a fast-paced, constantly improving, start-up environment that focuses on solving problems with iterative technical solutions
• Ability to improvise and develop creative solutions when common approaches fail. Strong value of pragmatism over idealism in times of uncertainty
• Perpetual curiosity and passion for honing your craft
• (Desirable) Experience with Python (Flask), SQL, and modern observability tooling
• (Desirable) Experience with applying AI/LLMs in production use cases
• (Desirable) Fintech or payments experience (credit underwriting, risk, compliance)
• (Desirable) Exposure to AI- or rule-based automation systems

What the job involves

• The Onboarding team owns the product flows and platform that powers all new customer account creation at Ramp. This includes Ramp's application decisioning system that interfaces with our fraud, compliance, and credit underwriting models
• As an engineer here, you’ll own workstreams that expand Ramp's total serviceable market and improve the end-to-end customer onboarding experience
• You’ll partner with product, data, and design, and work directly with stakeholders across sales, marketing, risk strategy, operations, and finance to accelerate Ramp’s growth. This role offers the opportunity to have an outsized impact on Ramp’s overall growth trajectory
• Build software to grow Ramp to its next millions of users
• Scale the output of our application decisioning ops team through automation and AI assistance
• Drive business outcomes through metric-driven software development
• Own the customer journey from discovering and applying to Ramp through getting approved for and onboarding to the product