Software Engineer - Observability

Baseten; Seattle (WA); On-site; USD 165,000 - 330,000; Full time

Benefits offered by this job

Competitive compensation

100% coverage of medical, dental, and视

Flexible PTO including Winter Break

Paid parental leave

Fertility and family-building stipend

401(k)

Exposure to ML startups

Job summary

Baseten is seeking talented Software Engineers to join the Observability team within the Infrastructure organization. You’ll build high-throughput telemetry ingest and storage pipelines across multi-cloud infrastructure, own core observability platforms, and develop SDKs to emit high-quality telemetry from services.

You will collaborate with Inference, Product, and Infrastructure teams, drive alerting and SLOs, and explore AI/LLMs to enhance operational workflows while tackling high-impact

Qualifications

• Experience with at least one observability signal area and familiarity with others.
• Understanding of high-throughput data pipelines and columnar storage.
• Experience operating or building on top of observability platforms such as Prometheus, Grafana, ClickHouse, OpenTelemetry, or similar systems.
• Strong proficiency in Python, Rust, or Go.
• Excellent communication and collaboration with internal teams to improve operational visibility and incident response.
• Interest in applying AI/LLMs to operational workflows like automated root cause analysis or intelligent alerting.
• Willingness to work on ambiguous, high-impact technical challenges.

Responsibilities

• Design and build scalable telemetry ingest and storage pipelines for metrics, logs, and traces across Baseten’s multi-cloud infrastructure.
• Own and evolve core observability platforms, driving migrations and architectural improvements that improve reliability and reduce cost.
• Build instrumentation libraries, SDKs, and integrations to emit high-quality telemetry from services.
• Drive alerting and SLO infrastructure for reliable targets with minimal noise.
• Collaborate with Inference, Product, and Infrastructure teams to meet diverse observability needs.

Skills

Observability signals

Telemetry pipelines

Prometheus

Grafana

ClickHouse

OpenTelemetry

Python

Rust

Go

Communication

AI/LLMs in ops

Foundational infrastructure

Tools

Prometheus

Grafana

ClickHouse

OpenTelemetry

Job description

About Baseten

Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.

THE ROLE

Baseten is seeking talented and experienced Software Engineers to join our Observability team within the Infrastructure organization. As an early member of the Observability Team, you will be pivotal in building and shaping the observability experience for our internal and external customers. By joining this team, you’ll have a direct impact on the reliability and operational excellence of Baseten's product systems.

As Baseten scales its infrastructure across different cloud providers and diverse hardware, the volume and complexity of operational data is growing by orders of magnitude. This team is responsible for building high-throughput ingest pipelines, cost-efficient storage, and agentic diagnostic tools to ensure that we can detect, diagnose, and resolve issues in minutes rather than hours, even as the systems they operate become more complex.

Responsibilities

• Design and build scalable telemetry ingest and storage pipelines for metrics, logs, and traces across Baseten’s multi-cloud infrastructure
• Own and evolve core observability platforms, driving migrations and architectural improvements that improve reliability, reduce cost, and scale with organizational growth
• Build instrumentation libraries, SDKs, and integrations that make it easy for engineering teams to emit high-quality telemetry from their services
• Drive alerting and SLO infrastructure that enables teams to define, monitor, and respond to reliability targets with minimal noise
• Partner with Inference, Product, and Infrastructure teams to ensure observability solutions meet the unique needs of each organization

Requirements

• Have deep experience with at least one observability signal area (metrics, logging, tracing, or error analytics) and familiarity with the others
• Understand high-throughput data pipelines, columnar storage engines, and the tradeoffs involved in ingesting and querying telemetry data at scale
• Have experience operating or building on top of observability platforms such as Prometheus, Grafana, ClickHouse, OpenTelemetry, or similar systems
• Have strong proficiency in at least one of Python, Rust, or Go
• Have excellent communication skills and enjoy partnering with internal teams to improve their operational visibility and incident response capabilities
• Interest in applying AI/LLMs to operational workflows such as automated root cause analysis, anomaly detection, or intelligent alerting
• Are excited about building foundational infrastructure and are comfortable working independently on ambiguous, high-impact technical challenges

Benefits

• Competitive compensation, including meaningful equity
• (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
• Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
• Paid parental leave
• Fertility and family-building stipend through Carrot
• (U.S. only) Company-facilitated 401(k)
• Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.

At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.

We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).

Compensation Range: $165K - $330K