Software Engineer (Mid Level)

Superworq; United States; On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) retirement plan and pension

Life insurance

Parental benefits

Paid time off and volunteer hours

Wellness programs

Career development opportunities

Job summary

USAA in San Antonio, TX is seeking a Software Engineer I to contribute to the enterprise by delivering best-in-class technology solutions. This role involves requirements gathering, design, testing, documentation, implementation, and incident response, with a four-day-per-week in-office expectation and no relocation support.

The candidate should have a bachelor’s degree or equivalent, at least 4 years of software development experience, and hands-on Salesforce Marketing Cloud knowledge,

Qualifications

• Bachelor's degree or equivalent experience totaling 4 years in education and/or relevant work.
• Minimum of 4 years of software development experience demonstrating technical depth in specific disciplines or technologies.
• At least 2 years of experience delivering technology solutions across all software development lifecycle phases, including leading code and design reviews.
• Hands-on experience with Salesforce Marketing Cloud, including Email Studio, Journey Builder, and Automation Studio.
• Knowledge of Salesforce Data 360 architecture, setup, data ingestion, modeling, segmentation, and activation.
• Proficiency in Server-Side JavaScript (SSJS) for Marketing Cloud, including core libraries and platform functions.
• Familiarity with AI tools and an AI-first approach in development workflows is a plus.
• Strong understanding of general web technologies such as JavaScript, HTML, CSS, and JSON.
• Ability to articulate technical challenges and solutions effectively.
• Basic understanding of cloud technologies and tools.
• Experience with CI/CD pipelines for Salesforce development.
• Proficiency with version control systems, such as Git.
• US military experience or experience as a military spouse/domestic partner is advantageous.

Responsibilities

• Design, develop, code, and test complex technical solutions aligned with business requirements.
• Investigate and resolve complex application and system technical problems and production issues through effective troubleshooting.
• Conduct complex systems analysis and recommend improvements to policies and procedures to enhance operations.
• Prepare and install complex software solutions by defining system specifications, standards, and programming requirements.
• Adhere to the software development lifecycle and participate in design reviews to learn and apply key system design principles.
• Mentor junior engineers and begin mentoring peers; perform code reviews to ensure quality and consistency.
• Identify, measure, monitor, and control risks associated with business activities in compliance with risk and governance policies.

Skills

Problem solving

Team collaboration

Effective communication

Technical communication

Education

Bachelor's degree in Computer Science or related field

Tools

Salesforce Marketing Cloud

Salesforce Data 360

Server-Side JavaScript (SSJS)

Git

CI/CD pipelines

Email Studio / Journey Builder / Automation Studio

Job description

About The Company

USAA is a diversified financial services group of companies committed to empowering members of the military community and their families to achieve financial security. With a mission grounded in delivering highly competitive products, exceptional service, and trusted advice, USAA serves as the preferred choice for active-duty military personnel, veterans, and their families. The organization is built on core values of honesty, integrity, loyalty, and service, which define how employees interact with each other and with members. USAA also supports active-duty military spouses by offering flexible work arrangements, including remote or hybrid options consistent with policy and business needs.

About The Role

The Software Engineer I position at USAA offers an opportunity to contribute to the enterprise by delivering best-in-class technology solutions. This role involves active participation in all phases of the software systems and application development lifecycle, including requirements gathering, design, testing, documentation, implementation, and incident response. The position requires a commitment to working in the office four days per week and is based in San Antonio, TX. Relocation assistance is not provided. The successful candidate will engage in complex system design, troubleshooting, and continuous improvement initiatives while mentoring junior engineers and ensuring compliance with risk and governance policies.

Qualifications

• Bachelor's degree or equivalent experience totaling 4 years in education and/or relevant work.


• Minimum of 4 years of software development experience demonstrating technical depth in specific disciplines or technologies.


• At least 2 years of experience delivering technology solutions across all software development lifecycle phases, including leading code and design reviews.


• Hands-on experience with Salesforce Marketing Cloud, including Email Studio, Journey Builder, and Automation Studio.


• Knowledge of Salesforce Data 360 architecture, setup, data ingestion, modeling, segmentation, and activation.


• Proficiency in Server-Side JavaScript (SSJS) for Marketing Cloud, including core libraries and platform functions.


• Familiarity with AI tools and an AI-first approach in development workflows is a plus.


• Strong understanding of general web technologies such as JavaScript, HTML, CSS, and JSON.


• Ability to articulate technical challenges and solutions effectively.


• Basic understanding of cloud technologies and tools.


• Experience with CI/CD pipelines for Salesforce development.


• Proficiency with version control systems, such as Git.


• US military experience or experience as a military spouse/domestic partner is advantageous.

Responsibilities

• Design, develop, code, and test complex technical solutions aligned with business requirements.


• Investigate and resolve complex application and system technical problems and production issues through effective troubleshooting.


• Conduct complex systems analysis and recommend improvements to policies and procedures to enhance operations.


• Prepare and install complex software solutions by defining system specifications, standards, and programming requirements.


• Adhere to the software development lifecycle and participate in design reviews to learn and apply key system design principles.


• Mentor junior engineers and begin mentoring peers; perform code reviews to ensure quality and consistency.


• Identify, measure, monitor, and control risks associated with business activities in compliance with risk and governance policies.

Benefits

• Comprehensive medical, dental, and vision insurance plans.


• 401(k) retirement savings plan and pension options.


• Life insurance coverage.


• Parental benefits and adoption assistance.


• Paid time off program that includes paid holidays and 16 paid volunteer hours annually.


• Various wellness programs supporting physical, financial, and emotional health.


• Career path planning and continuing education opportunities to support professional growth.

Equal Opportunity

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.