Software Engineer Manager

Jobtailor

Alabama

On-site

USD 120,000 - 180,000

Full time

5 days ago

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Job summary

Jobtailor seeks an experienced SRE leader to lead, coach, and develop SRE engineers; set goals, drive accountability, and foster ownership and excellence across production services in Alabama.

You will partner with cross-functional stakeholders to align technology with business objectives, manage on-call leadership, and drive incident response, root cause analysis, and continuous improvement with a strong emphasis on DevOps and SPI.

Qualifications

University/college degree typically required; education listed as Bachelors.
5+ years of industry-relevant experience typically required.
At least 3 years of prior management experience typically required.
In lieu of a degree, a comparable combination of education, job-specific certification(s), and experience, including military service, may be considered.
Knowledge of application development, business management, customer solutions, design, group problem solving, process improvements, release management, software solutions, and User Experience (UX) design.
Competencies in Agile Development, Application Delivery Process, Application Development Tools, Coaching Others, Design Thinking, IT Environment, Software Process Improvement (SPI), and System Testing.
Availability for after-hours operational leadership and on-call support, including evenings, weekends, and holidays, may be required
No required certifications
No required licenses
No required or preferred language assessments
Must not require employment visa sponsorship; PNC will not provide sponsorship or participate in STEM OPT
Subject to Section 19 of the Federal Deposit Insurance Act and, for registered roles, SAFE Act and/or FINRA requirements regarding certain criminal history

Responsibilities

Lead, coach, and develop SRE engineers; set goals, drive accountability, and foster ownership and excellence
Partner with cross-functional stakeholders to align technology and business objectives
Support talent development, performance management, and succession planning
Encourage innovation, continuous learning, and DevOps/SRE best practices
Participate in an on-call leadership rotation for critical production services, major incidents, and high-severity customer-impacting events
Lead end-to-end response for major P1/P2 incidents, including triage, diagnostics, troubleshooting, remediation, restoration, communication, and post-incident reporting
Serve as an escalation point for complex production issues across applications, Linux/Windows infrastructure, Oracle and SQL databases, middleware, and integrations
Oversee log, metric, system, batch, and ETL monitoring and recovery processes
Lead root cause analysis and problem management for major and recurring incidents
Drive permanent fixes, systemic improvements, trend identification, and risk reduction
Promote knowledge sharing through runbooks, knowledge articles, and error catalogs
Manage development projects, development teams, and application support functions
Oversee application programming and analysis projects, including development, installation, and maintenance
Monitor adherence to quality standards
Maximize staff contribution through professional growth and development
Analyze applications to ensure systems meet business needs and specifications

Skills

SRE Leadership

Incident Management

Agile Development

Coaching Others

Collaboration

Education

Bachelor's degree

Tools

Linux

Windows

Oracle

SQL

Middleware

Monitoring Tools

Development Tools

Error Catalogs

Knowledge Articles

Runbooks

Job description

Lead, coach, and develop SRE engineers; set goals, drive accountability, and foster ownership and excellence
Partner with cross-functional stakeholders to align technology and business objectives
Support talent development, performance management, and succession planning
Encourage innovation, continuous learning, and DevOps/SRE best practices
Participate in an on-call leadership rotation for critical production services, major incidents, and high-severity customer-impacting events
Lead end-to-end response for major P1/P2 incidents, including triage, diagnostics, troubleshooting, remediation, restoration, communication, and post-incident reporting
Serve as an escalation point for complex production issues across applications, Linux/Windows infrastructure, Oracle and SQL databases, middleware, and integrations
Oversee log, metric, system, batch, and ETL monitoring and recovery processes
Lead root cause analysis and problem management for major and recurring incidents
Drive permanent fixes, systemic improvements, trend identification, and risk reduction
Promote knowledge sharing through runbooks, knowledge articles, and error catalogs
Manage development projects, development teams, and application support functions
Oversee application programming and analysis projects, including development, installation, and maintenance
Monitor adherence to quality standards
Maximize staff contribution through professional growth and development
Analyze applications to ensure systems meet business needs and specifications

Requirements

University / college degree typically required; Education listed as Bachelors
5+ years of industry-relevant experience typically required
At least 3 years of prior management experience typically required
In lieu of a degree, a comparable combination of education, job-specific certification(s), and experience, including military service, may be considered
Knowledge of application development, business management, customer solutions, design, group problem solving, process improvements, release management, software solutions, and User Experience (UX) design
Competencies in Agile Development, Application Delivery Process, Application Development Tools, Coaching Others, Design Thinking, IT Environment, Software Process Improvement (SPI), and System Testing
Availability for after-hours operational leadership and on-call support, including evenings, weekends, and holidays, may be required
No required certifications
No required licenses
No required or preferred language assessments
Must not require employment visa sponsorship; PNC will not provide sponsorship or participate in STEM OPT
Subject to Section 19 of the Federal Deposit Insurance Act and, for registered roles, SAFE Act and/or FINRA requirements regarding certain criminal history

Core Competencies

Demonstrates expertise in leading SRE teams, driving accountability, and fostering a culture of continuous improvement and innovation. Proficient in incident management, application development, and cross-functional collaboration to align technology with business objectives.

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