Software Engineer (Machine Learning, Technical Leadership) - Meta Business Agent

Meta; Menlo Park (CA); On-site; USD 271,000 - 347,000; Full time

Benefits offered by this job

Bonus

Equity

Benefits

Job summary

Meta is seeking an experienced Software Engineer (Machine Learning, Technical Leadership) to lead AI agent development within Meta Business Agents. You will shape the technical direction, communicate complex systems, and drive multi-year roadmaps across teams.

The role emphasizes scalable ML and NLP capabilities, with collaboration across executives and product leaders. The ideal candidate has extensive programming experience, strong leadership, and a track record of delivering large,

Qualifications

• 12+ years of programming experience in a relevant language or 8+ years with a PhD.
• Experience influencing executive stakeholders through technical proposals and roadmaps.
• Experience using data to explain problems and propose solutions.
• Proven ability to drive cross-functional solutions across teams.

Responsibilities

• Drive team goals and technical direction to improve organizational efficiency.
• Communicate complex features and systems in detail to stakeholders.
• Identify opportunities and influence staffing and prioritization.
• Lead long-term technical vision and roadmaps for cross-company efforts.
• Address performance and scalability issues and reduce technical debt.

Skills

Technical leadership

Cross-functional collaboration

Data-driven decision making

Executive communication

Roadmap planning

Scalability optimization

Education

Bachelor's degree in CS/CE or equivalent

Master's degree or PhD preferred

Tools

TensorFlow

PyTorch

Scikit-learn

Job description

Meta is seeking experienced engineers to join Meta Business Agents, the org building AI agents and messaging platforms that connect businesses with the people who want to hear from them. Every day, millions of businesses reach customers through WhatsApp, Messenger and Instagram Direct, and we build the systems that make those conversations work at that scale, from the messaging infrastructure itself to state-of-the-art AI business agents that can handle a sale, book an appointment or resolve a support question end to end. Our work spans scaled messaging infrastructure, data and agentic platforms, and products serving everyone from a single-person business to a global enterprise. We are defining what agentic commerce looks like, which means the engineering problems are genuinely unsolved. If you want to build AI systems that real businesses depend on from day one, this is the right team for you.

Software Engineer (Machine Learning, Technical Leadership) - Meta Business Agent Responsibilities:

• Drive the team's goals and technical direction to pursue opportunities that make your larger organization more efficient
• Effectively communicate complex features and systems in detail
• Understand industry and company-wide trends to help assess and develop new technologies
• Partner & collaborate with organization leaders to help improve the level of performance of the team and organization
• Identify new opportunities for the larger organization and influence the appropriate people for staffing and prioritizing these new ideas
• Lead long term technical vision and roadmap for large cross-company efforts
• Suggest, collect and synthesize requirements and create an effective feature roadmap
• Identify and resolve performance and scalability issues, and drive large efforts to reduce technical debt

Minimum Qualifications:

• Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience
• 12+ years of programming experience in a relevant language OR 8+ years experience with a PhD
• Experience influencing executive stakeholders across organizations through technical proposals, roadmap alignment, or strategic recommendations
• Experience utilizing data and analysis to explain technical problems and provide detailed feedback and solutions
• Experience communicating and working across functions to drive solutions
• Proven track record of planning multi-year roadmap in which short-term projects ladder to the long-term mission
• Experience driving large cross-functional/industry-wide engineering efforts

Preferred Qualifications:

• Masters degree or PhD in Computer Science or a related technical field
• Understanding of information retrieval concepts, such as indexing, querying, and ranking
• Knowledge of NLP techniques, including text preprocessing, tokenization, and sentiment analysis
• Demonstrated experience with data structures and algorithms, including graph theory and optimization techniques
• Experience with frameworks like TensorFlow, PyTorch, or Scikit-learn

About Meta:

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Meta is proud to be an Equal Employment Opportunity and Affirmitive Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.

Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at [e-mail].

$271,000/year to $347,000/year + bonus + equity + benefits

Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.