Software Engineer III – Trust Service Team

ID.me; San Francisco (CA); On-site; USD 172,528 - 201,375; Full time

Benefits offered by this job

Comprehensive medical, dental, vision benefits

401(k) with company match

Unlimited paid time off

Parental leave

Job summary

ID.me, located in Mountain View, CA, is looking for a Software Engineer III to join the Trust Service team. This team operates the core infrastructure that manages identity verification for millions.

The ideal candidate will design and evolve REST APIs, write complex database queries, and continuously improve the correctness, performance, and reliability of our services. Candidates with strong backend service engineering skills in Java and SQL will thrive in this role.

Qualifications

• 4+ years of professional software development experience with a strong emphasis on backend service engineering.
• Experience designing and versioning REST APIs backed by OpenAPI specifications.
• Deep comfort with relational databases and working within a production database schema.

Responsibilities

• Design, implement, and evolve the Trust Service API end-to-end.
• Write and review complex SQL queries against ID.me's identity graph.
• Ensure trust reads and writes are correct under concurrent load.

Skills

Backend service engineering (Java)

SQL query writing

API design and versioning

Relational databases

AI-assisted development tools

Education

Bachelor's degree in Computer Science, Engineering, or related field

Job description

Company Overview

ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly log in across websites without having to create a new login and verify their identity again. Over 152 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations. More than 600+ consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit https://network.id.me/.

Role Overview

ID.me is seeking a Software Engineer III to join the Trust Service team, where we build and operate the core infrastructure that decides how much trust to extend to every identity claim made by over 152 million members. The Trust Service owns the Trust Graph, a structured record of identity inspections that captures what was verified and how reliably it was verified. Every access decision at 20 federal agencies, 44 state governments, 66 healthcare organizations, and hundreds of consumer brands depends on the identity and trust data our service produces. As a Software Engineer III, you will work on a high-throughput, correctness-critical Java backend service at the heart of ID.me's identity platform. The work is backend-intensive and data-model-deep: you will design and evolve REST APIs, write precise database queries, and ship features that are used at production scale. You will be a key technical voice on how the trust data model evolves and how new inspection types, identity providers, and scoring rules land safely in production.

Key Responsibilities

• Build & Ship Trust Graph Features: Design, implement, and evolve the Trust Service API end-to-end, from API contract design through database query authoring and production deployment. Independently drive small-to-medium features with minimal oversight, coordinating closely with the Identity, Platform, and consumer-facing product teams that depend on the trust chain.
• Data Model & API Contract Ownership: Own the trust inspection data model and the REST API contract that downstream consumers and SDKs bind to. Make deliberate decisions about backwards compatibility, versioning, and the clean separation between public API shape and internal implementation details.
• Correctness, Reliability & Performance: Ensure that trust reads and writes are correct under concurrent load. Identify and resolve performance bottlenecks in database query plans. Own reliability improvements: observability, structured logging, alerting, and on‑call response for a service that downstream teams depend on continuously.
• Database & Integration Engineering: Write and review complex SQL queries against ID.me's identity graph schema. Collaborate with the platform team when underlying data contracts change, and ensure the trust service stays correctly decoupled from its data dependencies. Understand and navigate PostgreSQL semantics, schema‑migration risks, and safe deployment patterns.
• Cross‑Functional Collaboration: Partner with Product engineering, Architects, and Platform teams; the trust chain feeds risk decisions, audit queries, and downstream access grants. Bring a clear‑eyed technical perspective to cross‑team planning: surface contract risks early, write precise specs for new inspection types, and hold the line on data‑model correctness when product velocity would otherwise cut corners.

Required Qualifications

• Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent practical experience).
• 4+ years of professional software development experience with a strong emphasis on backend service engineering, preferably in Java or another JVM language.
• Proficiency with AI‑assisted development tooling (e.g., Claude Code, Cursor) and commitment to an AI‑first engineering culture that leverages these tools to maximize code quality, test coverage, and engineering velocity.
• Deep comfort with relational databases, writing complex SQL queries, reasoning about query plans, and working within a production database schema.
• Experience designing and versioning REST APIs backed by OpenAPI specifications.

Preferred Qualifications

• Experience with modern Java (21+) and its type‑safety features — records, sealed interfaces, pattern matching — applied to real production codebases.
• Familiarity with graph or highly relational data models: understanding entity relationships, traversal patterns, and the tradeoffs of different read/write shapes.
• Comfort reasoning about identity and trust decisions: what it means for a credential to be verified, how different verification methods vary in reliability, and how expiration or decay affects downstream trust.
• Experience with identity standards such as NIST 800‑63‑3, OAuth2, or OpenID Connect.
• Strong track record of shipping well‑tested, production‑quality backend features with careful attention to failure modes, rollback safety, and backwards‑compatible schema changes.
• Startup or high‑growth company experience with a strong bias toward ownership and execution.

About ID.me

ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly log in across websites without needing to create a new login and re‑verify. Over 140 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 44 state government agencies, and 66 healthcare organizations. More than 600 consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me's technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800‑63‑3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to "No Identity Left Behind" to enable all people to have a secure digital identity.

The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role. ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD&D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long‑term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit. The above represents the anticipated total rewards package for this job requisition. Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors.

Mountain View, CA Pay Range
$172,528—$201,375 USD

ID.me is a full‑time, in‑office culture. Unless a specific job description explicitly states otherwise, all roles are on‑site five days per week at one of our offices in McLean, VA; Mountain View, CA; New York City, NY; or Tampa, FL. Certain roles — such as field‑based sales or other remote‑by‑design positions — may have different work arrangements as noted in their individual postings.

ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline.

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