Software Engineer III - Salesforce- Business Banking

J.P. Morgan Chase & Co.; Plano (TX); On-site; USD 120,000 - 160,000; Full time

Job summary

Chase is seeking a hands-on Salesforce Engineer III to design, deliver and optimize secure solutions in Business Banking. You will own end-to-end technical execution from design through production support, collaborating with partners to modernize platforms using AI/LLM and automation.

Based in Plano, TX, you will build production-grade Salesforce solutions across Sales Cloud, Service Cloud and FSC, integrate REST APIs, tune performance, and uphold secure coding practices and enterprise standards.

Qualifications

• 5+ years of Salesforce development experience.
• Experience with Apex, Triggers, Flows.
• Experience with Sales Cloud, Service Cloud, FSC.
• REST APIs and integrations.
• Ability to design secure, scalable solutions.

Responsibilities

• Design, develop, and deliver secure Salesforce solutions.
• Own end-to-end technical execution from design to production support.
• Collaborate with partners on platform modernization using AI/LLM and automation.
• Improve code quality and performance through automation and testing.
• Contribute to a culture of diversity, equity, and inclusion.

Skills

Salesforce

AI/LLM

REST APIs

Performance tuning

Secure coding

End-to-end ownership

Communication

Enterprise standards

Architecture review

Automation

Tools

Jira

Bitbucket

Job description

Software Engineer III - Salesforce- Business Banking

• Job Identification 210803879
• Job Category Software Engineering
• Business Unit Consumer & Community Banking
• Posting Date 10/30/2026, 06:40 PM
• Locations 8181 Communications Pkwy Bldg F, Plano, TX, 75024, US
• Job Schedule Full time

Job Description

We are seeking a hands‑on Salesforce engineer who can design and deliver secure solutions. You will be part of a team that owns end to end technical execution (design through production support), support architectural evaluations with internal and external partners, and help modernize platforms through automation, optimization, and capabilities including AI/LLM and Agentforce .

Key Responsibilities

Leverages enterprise-authorized AI coding assist tools within the work environment to improve code quality, delivery speed, and productivity across complex deliverables (e.g., code generation/refactoring, unit test creation, documentation), while validating outputs through peer review, automated testing, and secure coding standards; contributes learnings and reusable patterns to improve broader team effectiveness.

Applies knowledge of tools within the Software Development Life Cycle toolchain, including enterprise-authorized AI-assisted development and automation capabilities, to improve the value realized by automation.

Design, develop, and troubleshoot software solutions; break down complex technical problems using practical, effective approaches.

Build secure, production-grade code; review, debug, and improve code written by others.

Identify recurring issues and implement elimination/automation strategies to improve the operational stability of applications and systems.

Contribute to communities of practice to drive awareness and adoption of emerging technologies across software engineering.

Contribute to a team culture rooted in diversity, equity, inclusion, and respect.

Required Qualifications (Must Have)

• Hands‑on experience using enterprise-authorized AI‑assisted software development tools within the work environment (e.g., for coding, test creation, troubleshooting, or documentation) with demonstrated ability to critically evaluate, validate, and refine AI‑generated outputs for correctness, performance, and security.
• Understanding of responsible AI use in engineering workflows, including data sensitivity considerations, secure handling of inputs/outputs, and adherence to resiliency and security expectations; ability to guide peers on safe and effective usage within team practices.
• 5+ years of Salesforce development experience
• Agentforce and AI/LLM‑related capabilities/use cases
• Apex
• Triggers, Flows
• Sales Cloud, Service Cloud, Financial Services Cloud (FSC)
• REST APIs, web callouts/integrations
• Strong communication skills and executive presence; able to explain technical details clearly, including how systems work end‑to‑end and why design decisions were made.
• Proven experience handling large data volumes, performance tuning, and platform/application optimizations.

Preferred Qualifications (Nice to Have)

• Financial services industry experience.
• Experience building or integrating cloud‑native applications.
• AWS experience.
• Familiarity with Jira, Bitbucket, and source control/version control systems.

What Success Looks Like

• Releases delivered reliably with measurable improvements in stability and performance.
• Scalable Salesforce solutions aligned to enterprise architecture and integration standards.

Ready to make an impact? If you are a hands‑on engineer who enjoys solving complex problems, raising engineering standards, and delivering reliable solutions at scale, we would welcome the opportunity to learn more about you.

About Us

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission‑based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on‑site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most‑used digital solutions – all while ranking first in customer satisfaction.