Software Engineer II, Back-end, (AI Agents)

Affirm, Inc.; United States; Remote; USD 94,000 - 129,000; Full time

Benefits offered by this job

Health coverage for you and dependents

Monthly tech stipends and wellness

Generous time off and holidays

Employee stock purchase plan (ESPP)

Job summary

Affirm, Inc. is seeking a Software Engineer II for the Contact Channels team within the Servicing AI Agents Engineering organization. You will tackle front-line customer needs, break down projects, and own features from design to delivery.

This role emphasizes collaboration with product, design, analytics, and engineering, building scalable APIs with Python or Kotlin, and delivering well-tested, maintainable code. Remote-first with flexible work arrangements.

Qualifications

• 1.5+ years of software engineering experience.
• Experience shipping web apps with React or Vue.
• Experience designing, developing and launching APIs at scale using languages like Python or Kotlin.
• Ability to write clear, well-tested and extensible code.
• Comfort navigating a large code base and participating in code reviews.
• Proactive ownership of growth and seeking feedback from team and stakeholders.
• Strong written and verbal communication with a global team.

Responsibilities

• Break down projects into tasks and deliver in phases.
• Collaborate with product, design, and analytics during ideation and decisions.
• Support operations, metrics and on-call efforts for team reliability.
• Contribute to team growth through interviewing and mentorship.

Skills

React

Vue

APIs at scale

Code reviews

Ownership & growth

Communication

Tools

Python

Kotlin

React

Vue

Job description

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.

We're looking for a Software Engineer II to join the Contact Channels engineering team within the Servicing AI Agents Engineering organization. Our team works at the front of the contact funnel to build solutions to answer our customers’ needs where they want help. Our space is constantly evolving as our customers move to new solutions like personal agents and LLM summaries of our public content. The team is taking on big unknowns, so we're looking for someone who wants to take ownership and execute for whatever is necessary.

What You’ll Do

• With the support of your team’s tech lead and manager, you will break down larger projects into individual tasks, deliver them in multiple phases, and collaborate with others to ensure timely delivery of your work.
• You will support your peers and stakeholders in the product development lifecycle by collaborating with product management, design & analytics by participating in ideation, articulating technical constraints, and partnering on decisions that properly consider risks and trade-offs.
• You will support the operations and availability of your team’s artifacts by creating and monitoring metrics, escalating when needed, and supporting “keep the lights on” & on-call efforts.
• You will contribute to a sense of community on your team by engaging in growth and development activities such as participation in the interview process.

What We Look For

• You have a total of 1.5+ years of experience as a software engineer.
• You have experience shipping web apps using declarative UI frameworks like React or Vue.
• You have experience designing, developing and launching APIs at scale using languages like Python or Kotlin.
• You have mastered taking a simple problem or business scenario into a solution that interacts with multiple software components, and executing on it by writing clear, easily understood, well tested and extensible code.
• You are comfortable navigating a large code base, debugging others’ code, and providing feedback to other engineers through code reviews.
• Your experience demonstrates that you take ownership of your growth, proactively seeking feedback from your team, your manager, and your stakeholders.
• You have strong verbal and written communication skills that support effective collaboration with our global engineering team.

Pay Grade - L
Equity Grade - 5
Employees new to Aff…
Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
Base pay is part of a total compensation package that may include monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). In addition, the employees may be eligible for equity rewards offered by Aff… (parent company).
CAN base pay range per year: $133,000 - $183,000CAD

Location - Remote Canada

This remote role is open only to candidates residing in Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Ontario, Prince Edward Island, or Saskatchewan.

#LI-Remote

Remote-first with flexibility built inAffirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.

Benefits designed for youOur benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:

• Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
• Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
• Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
• Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy affirm stock at a discount.

We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.

For positions based in San Francisco or Los Angeles: Aff… considers qualified applicants with arrest and conviction records, as required by law.

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