Software Engineer II

Hello Patient; Austin (TX); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Equity

Job summary

Hello Patient is seeking a Senior Software Engineer II to build Mia, an AI assistant for healthcare practices, spanning frontend, backend, and AI workflows. You will own meaningful projects, work with product/design, and contribute to a fast-moving startup.

This role focuses on delivering reliable, scalable software across end-to-end experiences, including AI-powered healthcare systems and integrations with healthcare infrastructure.

Qualifications

• 3+ years of professional software engineering experience delivering production applications.
• Experience shipping end-to-end features.
• Strong TypeScript, React, Next.js frontend skills and Python FastAPI backend.
• Knowledge of AWS, Docker, APIs, testing, and production reliability.
• Ability to work independently and collaborate across teams.
• Strong communication skills.

Responsibilities

• Design, build, test, and ship customer-facing features across frontend, backend, and AI workflows.
• Develop intuitive UX with React, Next.js, and TypeScript.
• Build backend services and APIs with Python and FastAPI.
• Collaborate with Product and Design to translate requirements into solutions.
• Own projects from design through deployment and iteration.
• Improve reliability, observability, and engineering workflows.

Skills

Full-stack development

TypeScript

React

Python

AWS

Docker

Problem solving

Communication

Independent work

Tools

Next.js

FastAPI

Claude Code/Cursor/OpenCode

Job description

About The Role

As a Senior Software Engineer II at Hello Patient, you’ll build the products that power Mia, our AI assistant for healthcare practices. You’ll work across our frontend applications, backend services, and AI-powered workflows to turn customer and product needs into reliable, scalable software.

You’ll partner closely with Product, Design, Operations, and other engineers to build features that improve how healthcare practices communicate with and support their patients. This role is a great fit for an engineer who is comfortable owning projects independently, enjoys solving ambiguous problems, and wants to have meaningful impact in a fast-moving startup environment.

What You\'ll Do

Build End-to-End Product Experiences

• Design, build, test, and ship customer-facing features across our frontend applications, backend services, and AI workflows.

• Develop intuitive user experiences using React, Next.js, and TypeScript.

• Build reliable backend services and APIs using Python and FastAPI.

• Translate product requirements into thoughtful technical solutions.

• Work closely with Product and Design to understand problems, propose solutions, and iterate based on customer feedback.

Own Meaningful Engineering Projects

• Take ownership of projects from technical design through implementation, testing, deployment, and iteration.

• Break down complex or ambiguous problems into manageable technical solutions.

• Make sound engineering decisions and know when to seek input from teammates.

• Build systems that are reliable, maintainable, and scalable as Hello Patient grows.

• Collaborate with other engineers to identify tradeoffs and find pragmatic solutions.

Build AI-Powered Healthcare Systems

• Develop features powered by conversational AI, LLMs, and automation.

• Work on systems involving voice, SMS, chat, scheduling, and patient engagement workflows.

• Build integrations with healthcare systems and third-party APIs.

• Help improve the reliability, quality, and performance of AI-powered experiences.

Contribute to a Strong Engineering Team

• Write clean, maintainable, well-tested code.

• Participate actively in code reviews, technical discussions, and architecture decisions.

• Improve reliability, observability, testing, and engineering workflows.

• Share knowledge with teammates and contribute to a collaborative engineering culture.

• Help raise the quality and consistency of the systems you work on.

What We\'re Looking For

Must Have

• 3+ years of professional software engineering experience building and shipping production applications.

• Experience owning and delivering meaningful product features end-to-end.

• Strong full-stack development experience or a strong primary focus in either frontend or backend with the ability to work across the stack.

• Proficiency with TypeScript, React, and modern frontend frameworks (Next.js preferred).

• Strong backend development experience with Python and API frameworks such as FastAPI.

• Solid understanding of databases, APIs, testing, and production reliability.

• Experience building and deploying cloud-based applications using AWS, Docker, and modern development workflows.

• Experience using AI-powered development tools (e.g., Claude Code, Cursor, OpenCode) to improve coding, debugging, testing, or overall engineering productivity.

• Ability to work independently, make thoughtful technical decisions, and ask for help when needed.

• Strong communication skills and the ability to collaborate effectively across teams.

Preferred

• Experience building AI-powered applications, LLM workflows, agent-based systems, or RAG pipelines.

• Experience with healthcare technology, HIPAA, FHIR, HL7, or other regulated industries.

• Experience with event-driven architecture, real-time systems, or distributed applications.

• Experience working in an early-stage startup environment.

• Experience improving engineering processes, developer tooling, testing infrastructure, or technical documentation.

Compensation

Base salary: $120,000 - $160,000

Equity: Meaningful ownership in a fast-growing healthtech startup

About Hello Patient

Hello Patient is transforming healthcare communication through advanced conversational AI. Our founding team spent 3.5 years scaling Carbon Health\'s technology during hypergrowth, where we saw firsthand how much clinical time gets wasted on basic communication—great clinicians buried in admin work, patients stuck in phone tag.

Our AI platform proactively engages patients through perfectly timed calls and texts, resolving complex interactions end-to-end—from scheduling to billing to retention. Built with security and compliance at its core, our technology integrates with existing healthcare infrastructure to deliver 24/7 patient engagement.

Backed by Scale and 8VC, we\'re building the future of healthcare communication, one conversation at a time.