Software Engineer I – AI Agents & Harnesses

Travelers Canada; Atlanta (GA); On-site; USD 98,000 - 163,000; Full time

Benefits offered by this job

Health Insurance

401(k) matching

Paid Time Off

Pension Plan

Paid Holidays

Wellness Program

Volunteer Opportunities

Job summary

Travelers is seeking a Software Engineer I within the Enterprise AI Platforms team in the Atlanta area to deliver agent harness capabilities and platform features across the enterprise. You will work on orchestration, tool integration, and guardrails while collaborating with architects, product owners, and consumer teams.

The role requires a strong foundation in Python, with AI integration experience, hands-on cloud and container orchestration (AWS/Azure, Kubernetes) and CI/CD tooling.

Qualifications

• Bachelor's degree in Computer Science, Engineering, or related field (or equivalent practical experience).
• 3+ years hands-on software development experience with production deployments.
• Proficiency in Python, and exposure to TypeScript for AI integration work.
• Experience building generative AI or agentic applications and familiarity with agent harness components.

Responsibilities

• Build and operate agent harness capabilities for enterprise teams.
• Integrate agents with tools, APIs, and systems; ensure reliability under load.
• Advance test automation and meet non-functional requirements (secure, observable, scalable).
• Own assets end-to-end including currency and production readiness; document work.

Skills

Python

TypeScript

Generative AI

Agentic apps

AWS

Azure

Kubernetes

CI/CD

Observability

Security

Education

Bachelor's degree in Computer Science/Engineering or equivalent

Tools

Docker

GitHub Actions

Jenkins

Job description

Who Are We?

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Job Category Technology Compensation Overview

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.

As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

Salary Range $99,100.00 - $163,400.00

Target Openings 1

What Is the Opportunity?

As a member of the Enterprise AI and Emerging Technology organization at Travelers, you'll be joining a strategic and collaborative team focused on transforming our business and technology capabilities leveraging best in class AI-enabled technology. We're looking for a Software Engineer I in the Enterprise AI Platforms organization to join our team focused on delivering agent harnesses and platform capabilities that enable and accelerate the development of AI applications across the enterprise.

• Will deliver harness capabilities that other engineering teams build on, including orchestration, tool integration, context management, and the guardrails around them.
• Engineers at this level work across the full architecture of product delivery from requirements gathering to maintenance and enhancement of existing systems.
• Will contribute to architecture and solution design in partnership with engineering, architecture, and product, and build SME-level depth in the technologies they own.
• This role is for engineers who take full ownership of what they develop and thrive in a fast-paced environment.

What Will You Do?

Build and operate agent harness capabilities consumed by engineering teams across the enterprise, working within the team’s technical direction. Integrate agents with tools, APIs, and enterprise systems, and make those integrations reliable under real load. Advance test automation and deliver code against non-functional requirements: secure, observable, scalable, recoverable, financially responsible. Contribute to application and solution design in partnership with architects, product owners, and consuming teams. Own your assets end to end, including currency, vulnerability management, and production readiness. Document your work so others can build on it, and actively deepen your expertise in the technologies you own. Perform other duties as assigned.

What Will Our Ideal Candidate Have?

Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience. 3+ years of hands-on software development experience, including code you have shipped and supported in production. Proficiency in Python, with exposure to TypeScript for AI integration work. Hands-on experience building generative AI or agentic applications. Experience using agentic coding tools, with an informed point of view on where they help and where they fall short. Familiarity with the components of an agent harness: orchestration loops, tool interfaces, context and memory management, and guardrails. Hands-on experience with AWS and/or Azure cloud services. Hands-on experience with containerization and orchestration tools, including Kubernetes. Hands-on experience with CI/CD tooling such as GitHub Actions or Jenkins. SME-level depth in at least one technical discipline, and the appetite to build more. Strong written and verbal communication, including with partners outside engineering. Agentic runtimes and harness platforms such as AWS AgentCore experience. OSS agent frameworks such as Strands Agents or LangGraph experience. Terraform, CDK, or an equivalent for provisioning cloud infrastructure experience. Helm for Kubernetes application deployment experience. Observability tooling and distributed tracing in production environments experience.

What is a Must Have?

Bachelor’s degree in computer science, related STEM field, or its equivalent in education and/or work experience. 2 additional years of software engineering experience.

What Is in It for You?

• Health Insurance: Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
• Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum.
• If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account.
• You are also eligible for a Pension Plan that is 100% funded by Travelers.
• Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
• Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
• Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

Employment Practices

Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/.

Travelers has more than 30,000 employees in the United States, Canada, the United Kingdom, and Ireland.

Open to all employees, our 10 Diversity Networks celebrate culture and communities and create spaces for all employees through powerful forums for dialogue and support.

Employees and their eligible family members - including spouses, domestic partners and children - are eligible for coverage from the first day of employment.

Travelers has been recognized by organizations such as G.I. Jobs and Military Times.

Our employees are valuable assets to their hometowns, volunteering for important causes each year.

Imagine other opportunities here.