Software Engineer I

Disney Cruise Line - The Walt Disney Company; Glendale (CA); On-site; Confidential; Full time

Job summary

The Walt Disney Company in Glendale, CA is seeking a Software Engineer I to join the Observability & Insights group, focusing on telemetry, monitoring, and platform reliability for Disney+ and related services.

You will work with AWS, Kubernetes, and IaC, building scalable observability tooling, dashboards, and incident response workflows while learning from senior engineers in a collaborative, fast-paced environment.

Qualifications

• Proficiency in at least one backend or systems programming language: Go or Python.
• Foundational understanding of software development practices: version control (Git), unit testing, debugging, and working within an existing codebase.
• Basic familiarity with cloud computing concepts and interest in learning AWS and Kubernetes in production environments.
• Introductory understanding of observability concepts: metrics, logs, tracing, and alerting— or strong motivation to learn them quickly.
• Ability to communicate clearly, accept feedback, and collaborate effectively in a distributed engineering team.

Responsibilities

• Develop, test, and document features within existing observability codebases (metrics, logs, traces, dashboards, alerting, and telemetry pipelines).
• Fix bugs and address technical debt in assigned components with support from senior teammates.
• Write clean, readable, and wellsted code that follows team standards and integrates with established observability frameworks.
• Learn and apply patterns for high-volume, lowtency telemetry ingestion and storage.
• Assist in instrumenting services and validating telemetry quality (metrics, logs, traces) alongside partner engineering teams.
• Build and update dashboards, reports, and visualizations that surface system health and operational trends.
• Help tune alerts and reduce noise under guidance from senior engineers and incident response partners.
• Participate in code reviews — both giving and receiving constructive feedback.
• Contribute to technical design discussions for smallDtoDmedium features; document your work for maintainability and team onboarding.
• Gain exposure to cloud infrastructure (AWS), container orchestration (Kubernetes), and Infrastructure as Code (IaC) through guided implementation tasks.
• Shadow onall rotations and incident response workflows to build operational awareness.
• Break down assigned work into clear tasks, ask questions early, and communicate progress and blockers proactively.
• Partner with teammates across Observability & Insights and service engineering teams to deliver incremental improvements.
• Participate in team rituals: standups, sprint planning, retrospectives, and knowledgetting sessions.
• Develop foundational skills in reliability engineering concepts: SLIs, SLOs, postvent reviews, and blameless culture.

Skills

Go

Python

Education

Bachelors degree in Computer Science, Computer Engineering, Mathematics, Statistics, or a comparable field of study

Tools

Grafana

Prometheus

OpenTelemetry

Datadog

New Relic

Job description

Technology is at the heart of Disney’s past, present, and future. Disney Entertainment and ESPN Product & Technology is a global organization of engineers, product developers, designers, technologists, data scientists, and more – all working to build and advance the technological backbone for Disney’s media business globally.

The team marries technology with creativity to build world-class products, enhance storytelling, and drive velocity, innovation, and scalability for our businesses.We are Storytellers and Innovators. Creators and Builders. Entertainers and Engineers. We work with every part of The Walt Disney Company’s media portfolio to advance the technological foundation and consumer media touch points serving millions of people around the world.

Here are a few reasons why we think you’d love working here:

• Building the future of Disney’s media: Our Technologists are designing and building the products and platforms that will power our media, advertising, and distribution businesses for years to come.

• Reach, Scale & Impact: More than ever, Disney’s technology and products serve as a signature doorway for fans' connections with the company’s brands and stories. Disney+. Hulu. ESPN. ABC. ABC News…and many more. These products and brands – and the unmatched stories, storytellers, and events they carry – matter to millions of people globally.

• Innovation: We develop and implement groundbreaking products and techniques that shape industry norms, and solve complex and distinctive technical problems.

Job Summary:

Product Engineering is a unified team responsible for the engineering of Disney Entertainment & ESPN digital and streaming products and platforms. This includes product engineering, media engineering, quality assurance, engineering behind personalization, commerce, lifecycle, and identity.

Join the Observability & Insights group and help build the telemetry, monitoring, and insights platforms that keep Disney’s large-scale streaming services reliable — including Disney+, Hulu, ESPN, ABC, ABC News, and related products.

As a Software Engineer I, you will implement well-scoped features, fix bugs, and improve tooling under the guidance of senior engineers. You’ll contribute to metrics, logs, traces, dashboards, and alerting workflows that help engineering teams across Disney Streaming understand system health and respond to incidents faster.

This is an ideal role for an early-career engineer who wants hands‑on experience with distributed systems, cloud infrastructure, and observability at scale. You’ll grow through code reviews, design discussions, pair programming, and on‑call shadowing — while delivering real value to a platform team that reduces operational toil through automation and modern developer workflows.

Responsibilities and Duties of the Role:

Implement and Maintain Observability Features

• Develop, test, and document features within existing observability codebases (metrics, logs, traces, dashboards, alerting, and telemetry pipelines).

• Fix bugs and address technical debt in assigned components with support from senior teammates.

• Write clean, readable, and well‑tested code that follows team standards and integrates with established observability frameworks.

• Learn and apply patterns for high-volume, low‑latency telemetry ingestion and storage.

Improve Visibility for Service Teams

• Assist in instrumenting services and validating telemetry quality (metrics, logs, traces) alongside partner engineering teams.

• Build and update dashboards, reports, and visualizations that surface system health and operational trends.

• Help tune alerts and reduce noise under guidance from senior engineers and incident response partners.

Learn Platform Engineering Practices

• Participate in code reviews — both giving and receiving constructive feedback.

• Contribute to technical design discussions for small‑to‑medium features; document your work for maintainability and team onboarding.

• Gain exposure to cloud infrastructure (AWS), container orchestration (Kubernetes), and Infrastructure as Code (IaC) through guided implementation tasks.

• Shadow on‑call rotations and incident response workflows to build operational awareness.

Collaborate and Grow

• Break down assigned work into clear tasks, ask questions early, and communicate progress and blockers proactively.

• Partner with teammates across Observability & Insights and service engineering teams to deliver incremental improvements.

• Participate in team rituals: standups, sprint planning, retrospectives, and knowledge‑sharing sessions.

• Develop foundational skills in reliability engineering concepts: SLIs, SLOs, post‑incident reviews, and blameless culture.

Basic Qualifications:

• Proficiency in at least one backend or systems programming language: Go or Python (coursework, internships, and personal projects count).

• Foundational understanding of software development practices: version control (Git), unit testing, debugging, and working within an existing codebase.

• Basic familiarity with cloud computing concepts and interest in learning AWS and Kubernetes in production environments.

• Introductory understanding of observability concepts:metrics,logs,tracing, andalerting— or strong motivation to learn them quickly.

• Ability to communicate clearly, accept feedback, and collaborate effectively in a distributed engineering team.

Preferred Qualifications:

• 0–2 yearsof professional software engineering experience,orcompletion of a relevant internship, co‑op, or new‑graduate program with demonstrated project work.

• Internship, co‑op, or project experience related toobservability,SRE,DevOps, orplatform engineering.

• Exposure to observability tools or standards: Grafana, Prometheus, OpenTelemetry, Datadog, New Relic, or similar.

• Experience withdistributed systems,data pipelines, orevent‑driven architectures(academic, internship, or side projects).

• Contributions toopen source, hackathons, or personal projects that demonstrate curiosity and initiative.

• Coursework or experience withdatabases,streaming systems(e.g., Kafka), orCI/CDpipelines.

• Familiarity with AI‑assisted development workflows and a growth mindset toward modern engineering practices.

Required Education:

• Bachelor’s degree in Computer Science, Computer Engineering, Mathematics, Statistics, or a comparable field of study, or equivalent work experience.

The hiring range for this position in Glendale, CA is $97,500 to $130,700 per year and in New York, NY is $102,100 to $136,900 per year based on a 40 hour work week. The amount of hours scheduled per week may vary based on business needs. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job‑related knowledge, skills, and experience among other factors. A bonus and/or long‑term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.