Software Engineer Graduate (Global CRM) - 2027 Start

re-zoo-me; San Jose, Northern (CA, KY); Hybrid; USD 128,000 - 256,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Paid parental leave

Short/Long-term disability

Job summary

TikTok is seeking a talented engineer to build and maintain a Global CRM and Transaction Platform for sales and marketing partners, closely aligning with SOMP to deliver a stable, scalable system across regions. Candidates should have a Bachelor's or Master's in CS/CE and experience with Java, Spring Boot, microservices, and relational databases; Spark/Flink experience is a plus.

The role offers a compensation range of $128,000 to $256,000 annually, with benefits including medical, dental,

Qualifications

• Bachelor's or Master's in Computer Science, Computer Engineering, or related discipline.
• Experience with Spark, OLAP engines and Flink is a plus.
• Professional experience with Java, Spring Boot and microservices.
• Relational databases such as MySQL or PostgreSQL.

Responsibilities

• Develop and maintain TikTok's global CRM backend platform.
• Transform the CRM into an enterprise-ready, market-leading SaaS platform.
• Interpret user requests and design scalable technical solutions.
• Build a high-performance, globally available CRM system across regions.

Skills

Java

Spring Boot

Microservices

MySQL/PostgreSQL

Spark

Flink

OLAP

Education

Bachelor's or Master's in CS/CE or related

Tools

PostgreSQL

MySQL

Job description

Responsibilities

Responsible for building and maintaining a Global CRM（Customer Relationship Management）Platform and Transaction Platform for sales and marketing agents/partners, working closely with the Sales Operations Management Platform (SOMP) to create a stable, flexible, and smart platform. We enhance commercial efficiency and customer satisfaction through various intelligent marketing tools, ensure the stability and security of customer fund transactions, and reach a balance between revenue, risks, efficiency, and client experience for the monetization of TikTok.

We are looking for talented individuals to join our team. As a graduate, you will get opportunities to pursue bold ideas, tackle complex challenges, and unlock limitless growth.

Successful candidates must be able to commit to an onboarding date by the end of the year. Please state your availability and graduation date clearly in your resume.

Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to our Company and its affiliates' jobs globally. Applications will be reviewed on a rolling basis - we encourage you to apply early.

Key Responsibilities

• Work on cackend development of TikTok's proprietary CRM platform.
• Turn TikTok's proprietary CRM into an enterprise-ready, market-leading SaaS platform leveraging best practices from the industry.
• Understand users' personalized requests and come up with scalable technical solutions.
• Build a globalized CRM System with high performance and availability across multiple regions.

Qualifications

Minimum Qualifications:

• Individuals who are completing or have recently completed a Bachelor's or Mster's degree in Computer Science, Computer Engineering or a related discipline.

Preferred Qualifications

• Experience with big data components including Spark, OLAP engines and Flink is a plus, but not required.
• Professional experience with Java is preferred.
• Professional experience with Spring Boot and/or other Microservice frameworks is preferred.
• Professional experience with relational databases (MySQL, Postgres etc) is preferred.

Job Information

【For Pay Transparency】Compensation Description (Annually)

The base salary range for this position in the selected city is $128000 - $256000 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

• Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
• Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
• Exercising sound judgment.

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok Accommodation

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request