Software Engineer - Forensics

Pure Storage, Inc.; Santa Clara (CA); On-site; USD 149,000 - 224,000; Full time

Job summary

Everpure seeks a Senior Software Engineer for the Hyperscale Product Escalations team to diagnose high‑complexity distributed systems failures and create automation that prevents impact to customer workloads.

You will bridge field telemetry and core engineering, improving platform reliability and enabling multi‑million dollar account success while shaping the future of AI-driven hyperscale storage solutions.

Qualifications

• Experience diagnosing high‑complexity distributed systems across multiple layers (platform, firmware, software).
• Ability to design automated diagnostics, telemetry-driven health monitoring, and AI-assisted tooling.
• Strong technical communication and problem-solving when coordinating with cross-functional teams.

Responsibilities

• Lead root-cause investigations across large-scale distributed systems.
• Build system health automation and predictive health-monitoring services.
• Collaborate with hyperscale engineering teams to resolve integration challenges.
• Drive long-term reliability improvements by feeding escalation findings into roadmaps.

Skills

Linux systems engineering

Storage technologies

Python

Go

C++

Hardware/firmware awareness

System diagnostics

Job description

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem.

This type of work—work that changes the world is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us.

THE ROLE

Drive the technical resolution and stability of Everpure's highest-stakes cloud storage deployments for top-tier hyperscale partners. As a Senior Software Engineer on the Hyperscale Product Escalations team (known internally as a Forensics Engineer), you will serve as the technical bridge between field telemetry and core engineering, diagnosing high-complexity distributed systems failures and creating automation that anticipates issues before they impact customer workloads. You will directly influence customer trust, enable multi-million dollar account success, and help architect the future of hyperscale storage solutions built for AI-driven infrastructure.

WHAT YOU'LL DO

• Lead Root-Cause Investigations: Analyze complex system behavior, memory dumps, field telemetry, and low-level code across platform, firmware, and software layers to isolate and resolve critical failures in large-scale distributed systems.
• Build System Health Automation: Design and deploy automated diagnostics, predictive health-monitoring services, and AI-assisted workflow tools that reduce manual triage time and prevent recurring failure patterns across growing global fleets.
• Direct Hyperscaler Engineering Collaboration: Partner directly with technical teams at hyperscale customer organizations to solve deep integration challenges, ensuring platform reliability and unlocking major expansion opportunities.
• Engineer Fleet-Wide Reliability Improvements: File, prioritize, and drive long-term engineering fixes from escalation findings back into core product roadmaps to continuously elevate system stability.

WHAT YOU BRING

• Systems & Storage Expertise: Deep hands-on experience in Linux systems engineering, platforms, or low-level firmware, along with a strong grasp of storage technologies (such as SSDs, NVMe, NAND, or distributed storage architectures).
• Advanced Debugging & Software Engineering: Proven mastery of troubleshooting complex distributed systems using languages like Python, Go, or C++, paired with the ability to build automated tools for log analysis, telemetry, and system diagnostics.
• Technical Communication & Problem-Solving: Ability to deconstruct intricate distributed systems failure modes into clear technical action plans, facilitating seamless collaboration with cross-functional SMEs and external engineering leadership.
• Location & Work Environment: We are primarily an in-office environment and therefore, you will be expected to work from the Santa Clara office in compliance with Everpure’s policies, unless you are on PTO, or work travel, or other approved leave.

WHAT YOU CAN EXPECT FROM US:

• Innovation: We celebrate those who think critically, like a challenge, and aspire to be trailblazers.
• Growth: We give you the space and support to grow along with us and to contribute to something meaningful. We have been named Fortune's Best Workplaces in Technology™, Fortune's Best Workplaces in the Bay Area™, and certified as a Great Place to Work®!
• Team: We build each other up and set aside ego for the greater good.

Salary ranges are determined based on role, level and location. For positions open to candidates in multiple geographical locations, the base salary range is reflective of the labor market across the applicable locations.

This role may be eligible for incentive pay and/or equity.

There is no application deadline and we accept applications on an ongoing basis until the job is filled.

The annual base salary range is:

$149,000 - $224,000 USD

ACCOMMODATIONS AND ACCESSIBILITY:

Candidates with disabilities may request accommodations for all aspects of our hiring process. For more on this, contact us at [e-mail] if you’re invited to an interview.

OUR COMMITMENT TO A STRONG AND INCLUSIVE TEAM:

We’re forging a future where everyone finds their rightful place and where every voice matters. Where uniqueness isn’t just accepted but embraced. That’s why we are committed to fostering the growth and development of every person, cultivating a sense of community through our Employee Resource Groups and advocating for inclusive leadership.

Everpure is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other characteristic legally protected by the laws of the jurisdiction in which you are being considered for hire.

Join us and bring your best.

Bring your bold.

Pure and simple.