Software Engineer, Cloud – Sustaining Engineering

Canonical; United States; Remote; USD 120,000 - 150,000; Full time

Job summary

Canonically seeking a Software Engineer, Sustaining Engineering to tackle Linux-based infrastructure and OpenStack/Kubernetes challenges. You will work across the stack, from bare metal to cloud orchestration, and contribute upstream fixes while supporting Ubuntu customers and communities.

The role is globally remote, with travel up to 10% for team meetings and conferences. You will diagnose complex issues, collaborate with Canonical's field, support, and product teams, and engage with upstream

Qualifications

• Professional software engineer experience.
• Strong Linux/OpenStack/Kubernetes cloud tech experience.
• Strong development with Python/Go/C/C++ on Linux.
• Ability to troubleshoot with gdb and similar tools.
• Familiarity with Git repositories and branching.
• Willingness to travel up to 4 times a year for events.
• Open source affinity and community involvement.

Responsibilities

• Resolve complex customer problems related to Ubuntu, OpenStack, or Kubernetes.
• Maintain close relationships with Canonical field, support and product engineering teams.
• Participate in upstream communities.
• Develop fixes, backport patches, and coordinate with upstream for inclusion.
• Review code produced by other engineers.
• Demonstrate good judgement in technical methods and techniques.
• Prioritize work and manage time effectively against priorities.
• Participate in team discussions to improve processes, tools, and documentation.
• Maintain clear, technical and concise communications.
• Work from home and travel internationally up to 10% of work time for meetings and events.

Skills

Linux

OpenStack

Kubernetes

Python

Go

C

C++

gdb

git

Education

CS/STEM degree

High school and university academic record

Tools

Git

GDB

Docker

KVM

QEMU/KVM

LXC/LXD

Ceph

Job description

We are hiring a Software Engineer, Sustaining Engineering for ... ...a fast-paced engineering role in Linux-based software-defined infrastructure and applications, covering all layers of the stack, including bare metal, virtualization (KVM) and containerization (Docker, LXC/LXD), storage (Ceph and Linux filesystems), networking (OVS, OVN and Core networking), up to OpenStack and Kubernetes, and the open source applications running on top of them.

This role is an opportunity for a technologist with a passion for Linux and open source to build a career with Canonical and drive success for our customers, community and the company. If you have an affinity for open source development, great communication skills, and a passion for troubleshooting and fixing issues in technology used by millions across the world, then you will enjoy working with some of the best people in the industry at Canonical.

Location: This is a globally remote role.

This role deals with critical issues in the open source stack that require software engineering for upstream fixes. Our engineers have to be able to work productively at any level of the stack above the kernel, in a wide range of languages, to understand and address the software issues at hand. Our group is critical to the success of our enterprise customers, partners and Ubuntu itself. You will help with troubleshooting and driving issues to resolution with workarounds, guidance, and fixes to be released upstream and in Ubuntu.

This role entails.

• Resolving complex customer problems related to Ubuntu, OpenStack, or Kubernetes and other open source software.
• Maintaining a close working relationship with Canonical's field, support and product engineering teams.
• Participating in upstream communities.
• Developing fixes, backporting patches, and working with upstream for inclusion.
• Reviewing code produced by other engineers.
• Demonstrating good judgement in technical methods and techniques.
• Prioritizing work and managing your time effectively against those priorities.
• Participating in team discussions to improve processes, tools, and documentation.
• Maintaining clear, technical and concise communications.
• Working from home and travel internationally up to 10% of work time for team meetings, events and conferences.

What we are looking for in you.

• Professional experience as a software engineer.
• Background in Computer Science, STEM or similar.
• Strong experience with Linux, OpenStack, Kubernetes or other cloud technologies.
• Strong development-level experience with Python, Go, C, C++ on Linux.
• Ability to troubleshoot with gdb and other tools.
• Familiarity with git source code repositories and branches.
• An exceptional academic track record from both high school and preferably university.
• Willingness to travel up to 4 times a year for internal events.

Nice-to-have skills.

You love technology and working with brilliant people.

You are curious, flexible, articulate, and accountable.

You value soft skills and are passionate, enterprising, thoughtful, and self-motivated.

You have interest in, and experience with most of the following: Ubuntu Linux - kernel or userspace, Kubernetes, OpenStack, Ceph, QEMU/KVM, LXC/LXD, Python, Go, C, Postgresql, Mongo, Debian packaging, distributed systems.