Software Engineer

SupportFinity™; San Francisco (CA); On-site; USD 120,000 - 155,000; Full time

Benefits offered by this job

Competitive total compensation package

401k plan

Medical, dental and vision coverage

Wellness reimbursement

Education reimbursement

Flexible time off

Job summary

Sift is hiring for a senior infrastructure/SRE role to design and operate the Core Platform that powers our online systems. You will build self-healing, multi-AZ deployments across AWS/GCP and influence the reliability of high-volume workloads.

Join a team that values automation, observability, and scalable culture. The position is on-site in San Francisco with a focus on resilience and rapid incident recovery.

Qualifications

• 2+ years of experience as a Software Engineer focused on infrastructure/platform services or SRE.
• Strong programming skills in Java, Scala or Python.
• Extensive experience building and managing cloud infrastructure on AWS or GCP.
• Expertise in infrastructure as code with Terraform or CloudFormation.
• Proficiency in monitoring and alerting systems, open-source or commercial.
• Familiarity with Docker and Kubernetes (GKE, AWS ECS).
• Experience troubleshooting production issues and building automated solutions.

Responsibilities

• Design and build immutable, multi-AZ/multi-region infrastructure that is self-healing.
• Implement multi-region deployments and targeted regional routing strategies.
• Optimize development and testing workflows for speed and reliability.
• Create dynamic environments for services to interact in real time.
• Develop automated deployment and monitoring bots with Slack integrations.
• Participate in on-call support and incident response on a 12/7 basis roughly every 3–4 weeks.

Skills

Java

Scala

Python

Reliability engineering

Systems design

Observability

Tools

AWS

GCP

Terraform

CloudFormation

Docker

Kubernetes

GKE

Job description

About the team

The Core Platform team is responsible for maintaining and optimizing the data, infrastructure, messaging, and services platform that powers Sift’s online systems. We ensure these systems are always available, reliable, and performing at their best to meet customer needs. In the event of an outage or failure, we follow well-practiced recovery plans to restore services swiftly. Managing such complex, large-scale systems requires continuous monitoring and proactive maintenance to uphold these standards.

What you’ll do

• Design and build immutable infrastructure and fault-tolerant, multi-AZ/multi-region systems that are resilient and self-healing.
• Implement multi-region deployments, such as BigTable clusters spanning multiple regions, with strategies to ensure specific customers are routed to designated regions (e.g., sticky sessions at the regional level).
• Optimize local development and testing workflows to be fast, efficient, and seamless.
• Create dynamic environments that enable specific services to interact with other environments in real time.
• Develop automated bot solutions for deployment and monitoring, integrating with Slack for streamlined updates.
• Participate in on-call support and incident response activities, providing 12/7 coverage for one calendar week approximately once every 3-4 weeks.

Technical stack

GCP, AWS, Terraform, Kubernetes, Vault, Jenkins, Kafka, Snowflake, Spark, Java, Python 3

What makes you a strong fit

You have a deep understanding of large-scale computing and approach infrastructure as code. You're passionate about building immutable infrastructure and resilient, multi-AZ/multi-region systems that can withstand failures. While you recognize the importance of monitoring and alerting, your ultimate goal is to design self-healing systems. Collaboration is key to you, and you strive to act as a force multiplier by making thoughtful trade-offs to drive success.

Key Qualifications

• 2+ years of experience as a Software Engineer focused on infrastructure/platform services or in a Site Reliability Engineering (SRE) role.
• Strong programming skills in languages such as Java, Scala, or Python.
• Extensive experience building and managing cloud infrastructure on AWS or GCP.
• Expertise in building infrastructure as code and automating provisioning processes using tools like CloudFormation or Terraform.
• Proficiency in setting up and managing monitoring and alerting systems, both open-source and commercial.
• Familiarity with Docker and container orchestration technologies like Kubernetes, GKE, or AWS ECS.
• Experience troubleshooting and resolving production system issues, with a focus on building automated solutions to prevent future occurrences.
• Proven expertise in automation and a solid understanding of configuration management tools.

Our interview process

• Introduction interview: a 45-minute session with a recruiter to discuss your background and the role.
• Hiring Manager interview: a 60-minute interview with the hiring manager to explore your fit for the position.
• Virtual onsite loop with the team: a comprehensive session comprising four interviews lasting approximately 3.5 hours, covering system design, coding abilities, deep dive, and values and behavior-based conversations.

During these sessions, you will have the opportunity to learn about company culture, meet engineers or peers from your team, and discuss distributed system problems. You will have time for interesting questions and gain transparency regarding your future responsibilities and the project.

A little about us

Sift is the AI-powered fraud platform securing digital trust for leading global businesses. Our deep investments in machine learning and user identity, a data network scoring 1 trillion events per year, and a commitment to long-term customer success empower more than 700 customers to grow fearlessly. Global brands rely on Sift to unlock growth and deliver seamless consumer experiences. Visit us at sift.com and follow us on LinkedIn.

Benefits and Perks

• Competitive total compensation package
• 401k plan
• Medical, dental and vision coverage
• Wellness reimbursement
• Education reimbursement
• Flexible time off

Let’s build it together

At Sift, we are intentionally building a diverse, equitable, and inclusive workplace. We believe that diversity drives innovation, equity is a fundamental right, and inclusion is a basic human need. We envision a place where all Sifties feel secure sharing their authentic selves and diverse experiences with their teams, their customers, and their community – ultimately using this empowerment and authenticity to build trust and create a safer Internet.

This document provides transparency around how Sift handles the personal data of job applicants: https://sift.com/recruitment-privacy

Compensation Range: $120K - $155K

About the company

Sift